MSS25N4MKZ11 Whirlpool Refrigerator - Instructions
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- Customer:
- Joseph from Destin, FL
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
light switch would not work
Popped the old one out with a kitchen knife and popped the new one back in. It tool less than 15 seconds!!
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- Customer:
- Jackie from Nova, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Switch was not working after a repairman had fixed something else
Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.
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- Customer:
- Richard from CONYERS, GA
- Parts Used:
- WP2176759
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
The ice dispenser handle wasn't working properly. Sometime when dispenser handle was pressed it didn't dispense ice on the first try.
I installed a Ice Door Kit. It works Great Now!
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- Customer:
- Richard from Arlington, MA
- Parts Used:
- W11384469
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Both light bulbs had been replaced, but lights did not turn on.
I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.
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- Customer:
- Dennis from Lawrenceville, GA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Light switch which turns on the lights when the door opens went out
This is an easy fix, simply remove and replace. What I was impressed with is that a how to video was provided along with my part. I wish all manufactures would offer this, the video was easy to understand and you had a good view of the operation. Thanks, a job well done.
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- Customer:
- Ba from Van Nuys, CA
- Parts Used:
- WPW10662129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Refrigerator stop cooling
I did remove the run capacitor of the starthing kit of compressor and another one new. It work fine.
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- Customer:
- Joseph T. from Morgantown, WV
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Light switch went bad
Simply stick a putty knife between the switch and refrig wall. Pop out old swith, remove both wires by pulling off switch by terminals. Throw switch out. Put wires on new switch and push into slot and all done. Nothing to it! Took me 5 minutes if th
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- Customer:
- Dora from Rock Island, IL
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
light would come on and off
Viewed the viedo - it showed what to do
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- Customer:
- Adam from Randolph, ME
- Parts Used:
- WPW10662129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Frig not cooling.
After plugging in the new relay to no avail. I replaced the thermostat. That fixed the problem.
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- Customer:
- Steve from River Edge, NJ
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
exchange of defective light rocker switch
1)pry out the old/defective light rocker switch with a screw driver (flat head) and pull out the cables 2)unplug two connectors at the end of light rocker switch 3) connect new light rocker into two connectors 4)push the wires inside and put back new light rocker switch
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- Customer:
- Anthony from Fairport, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light in the refrigerator didn't work
I did exactly as the video showed. I popped out the old switch, disconnected the two terminals, connected the new switch and put it back. The light now works! The refrigerator is over 25 years old and the switch works! What a great website this is. Couldn't of done the job without Partselect's help.
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- Customer:
- John from Fort Worth, TX
- Parts Used:
- WP2309941
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
bottom door shelf bracket cracking
unsnap old part and gently push new shelf bracket in till it snaps into place.
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- Customer:
- Burton from Pecatonica, IL
- Parts Used:
- WPW10662129
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Heard a five second buzzing sound repeated 4 or 5 times per cycle coming from rear lower left compressor side.
Removed the six screws holding the bottom access plate found at the rear of the refrigerator. This gives you easy access to the run capacitor that has a retaining clip. Remove the wire clip and pull out the capacitor (it has two quick disconnect terminals). Reverse the process using the new run capacitor to complete the repair.
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- Customer:
- David from St. Pete Beach, FL
- Parts Used:
- W11384469
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Broke the arm off the food compartment rocker switch
After receiving the new part almost immediately,using two screw drivers, removed the broken switch from the plastic frame. Be careful not to scratch or otherwise tear the plastic...very pliable. Since the original switch was factory installed and the wires were packed in fiberglass insulation, the switch came out but the wires and clips were still in place and could not reach the new switch. It was necessary to pull them down with bent long nose pliers...used a lot of "pull" but the wires held up.Connected the switch, turned the power on and there was light! Reports from other users really took the uncertainty out of the task.
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- Customer:
- Adam from Freeland, MI
- Parts Used:
- WPW10475495
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Socket set
Broken rear support wheel
remove fiber grill cover, remove large bolt holding under frame ( with a 2X4 block, place under refrigerator on outside edge so frame can drop down.) remove pin from broken wheel, replace reversing proceedure. Note: when blocking refrigerator, care must be taken not to let block extend under entire frame. it only needs to be placed approx 3/4" under edge of refrigerator.
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