WRS311SDHM11 Whirlpool Refrigerator - Instructions
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- Customer:
- JOEL from LUMBERTON, MS
- Parts Used:
- W11671282
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
ice will not dispense ice from storage bin to out the door. Auger does not turn
Replaced motor it was not issue. Now I am stuck with a $300 motor I cannot return. When I say will not dispense ice everyone thinks it does not make ice. Auger does not turn to push ice out the door. Reason I thought it was auger motor when you push lever on door the auger turns about one eight of a turn. So, it would seem it is getting signal and power. Cannot find any articles on this specific issue. If anyone has a suggestion, please share.
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- Customer:
- Johnny from MORGAN CITY, LA
- Parts Used:
- 4388736
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Freezer ice maker not dispensing ice.
Ordered Ice Bin Auger and changed with no problem. Found how to change on YouTube and followed video.
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- Customer:
- Joe from ALBANY, GA
- Parts Used:
- W11578915
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
fan motor needed replacing
System not cooling. removed back cover and notice fan not rotating. Looked up unit and found diagram. Ordered motor which was received in less than 5 business days.
Replacement was super easy. Just unscrewed from frame, pulled off fan, put fan on new motor and remounted back in frame. Took 10 minutes tops.
Replacement was super easy. Just unscrewed from frame, pulled off fan, put fan on new motor and remounted back in frame. Took 10 minutes tops.
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- Customer:
- David from MARYLAND HTS, MO
- Parts Used:
- WPW10662129
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
freezer (later fridge too) wouldn't stay cold~
****Make are you order Capacitor & Starter relay too (we ordered separtely so had to pay shipping twice)**** Super easy just open access panel on back near compressor and remove retention clip with fingers, remove & replace both capacitor & starter, put clip and access panel back on, plug in and allow 8 hours to cool! Works like new again! Hope it goes another 10 years
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- Customer:
- Randolph from Derby, KS
- Parts Used:
- 4388736
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Auger blades separated from hub.
First I removed the screw holding the ice door shaft (at the rear of the ice container). Removed clip of which the screw was holding in place (no need to remove the clip from the shaft). Then I removed the front cover screws, separated front cover from ice container. Door shaft is removed with front cover assembly, no need to remove anything else from front cover. Pulled out auger shaft, removed circlip (snap ring) and washer from front of shaft. Used an adjustable wrench to remove plastic nut from front end of shaft. CAUTION - the plastic nut is reverse thread, make sure to turn it clockwise to loosen and remove. Pulled off broken auger then reassembled with new auger in the reverse order as previously described.
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- Customer:
- Donna from Oro Valley, AZ
- Parts Used:
- W11396033
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Light switch on door broke
Popped out broken switch with blunt flat edged instrument. Disconnected switch from unit . Plugged new piece in and reinserted into side panel of refrigerator. Very easy.
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- Customer:
- HARRY from FSTRVL TRVOSE, PA
- Parts Used:
- W11396033
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Freezer drawer light switch failure.
Disconnect plug from wall. Insert putty knife between light switch.and trim panel , apply pressure to depress plastic spring holding switch in place. Apply a slight twist too putty knife releasing switch from trim piece. This wil expose plug connected to switch. Disconnect plug from switch. Connect new switch to plug. Insert switch into trim. Plug refrigerator into wall socket.
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- Customer:
- Elizabeth from LANCASTER, SC
- Parts Used:
- W11239961
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Replace cracked refrigerator shelf
Just took a minute to put new shelf in place.... easy peasy!
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- Customer:
- Catherine from BROOMALL, PA
- Parts Used:
- W11396033
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The door switch was broken so the interior light would not come on.
The instructions in the package were not helpful. They wanted me to cut the wiring harness and described where to cut based on the wire colors. My wires were not the same color! I removed the light mechanism using a combination of a screwdriver, putty knife, and plain old muscle with my fingers! The wiring harness unplugged easily and the new one inserted. It was easy to push the whole assembly back into the door. I spent more time looking for something to cut the wiring harness with (and never did find it) than the whole job actually took without needing to cut anything!
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- Customer:
- Doug from Lancaster, CA
- Parts Used:
- WPW10662129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
compressor not running
Removed the access panel on back of unit located the Run Capacitor on the compressor and removed the bad one and put the new one on and pugged refrigerator back in and it started up and works fine now
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- Customer:
- John from AUBURN, CA
- Parts Used:
- W11396033
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Refer lights not working, there are two lights and neither worked. Decided the switch was the problem.
The switch fix but did not fix the problem. I assumed the wires go on the same way as on the old switch. Is it possible if one light Burns out, the other will not work either?
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- Customer:
- cynthia denise from tullahoma, TN
- Parts Used:
- 4388736
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
the ice bin auger had broken
i used the instructions that came with the part and it was really simple. thank you very much. it saved me a HUGH repair bill.we use alot of crushed ice and the part shipped in 2 days. thank you.C.D.L.
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- Customer:
- Thomas from JACKSONVILLE, NC
- Parts Used:
- WP1119017
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
Ice deflector had broken.
Removed ice tray and unbolted front cover. Removed broken piece and snapped new ice deflector in place. Reinstalled front cover and put ice tray back into freezer. Cycled crushed ice, works great!
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- Customer:
- George from Port Orchard, WA
- Parts Used:
- EDR1RXD1
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Changed the filter
Took the old one out and put the new one in
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- Customer:
- Barry from FORD CITY, PA
- Parts Used:
- WPW10662129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Freezer occasionally had a temperature alarm.Clicking noise also.
Was told capacitor was problem 90% of the time.Capacior was not the problem.Bad start relay.
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