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ABB1921BRB02 Whirlpool Refrigerator - Instructions

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All Instructions for the ABB1921BRB02
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Customer:
Edward from Reading, AL
Parts Used:
WPW10503278
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Refrigerator was not cold.
Refrigerator was not cold.

I had this problem before and it was the control vale in the back of the refrigerator. I ordered it and change that out in 5 minutes. That wasn’t the problem. I had the repairman come over and within 5 minutes he told me what the problem was. He showed me where the control board was. He then walked me through the removal process.

First remove the light cover on the Freezer & Refrigerator in front where the light button is located. Pull down on the front of the light cover. It pops out.

Second, in the front of the freezer & refrigerator temp control panel put your fingertips in front of the panel and pull down it’s hard to get the pins to release but the front pins will release, then pull down a little to allow the back hooks to release. (You can use a small common screwdriver if you can’t get it with your fingertips).

Next, once the panel is removed then disconnect the wiring harness. Then bring the panel to the counter, this is where you remove the circuit card and replace it. There are 4 hooks that hold the circuit board in place. Use a small common screwdriver to push the hooks away from the board. The new board comes as one piece. The board is perforated to allow you to snap the board. Directions come with the board and how to snap it. You will need to pay attention on how you removed the board. You will need to put the new board in the same way it came out.

Once the board is re-installed and lock into position reverse the process and install the control panel back into position.

Next is the programing of the board. Follow the directions that come with the control board and you will be back in business

This task took about 15 minutes to remove & replace and to program.
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Customer:
Ronald from HUNTINGTN BCH, CA
Parts Used:
W11396033
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Difficulty removing old switch.
Everything went as planned except the cold temperature (freezer door switch located inside freezer) made deflection of the switch locking tab difficult to remove. Letting the switch warm up was not an option.
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Customer:
William from FAIRFIELD, VA
Parts Used:
WPW10503278
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Unit would not defrost
I checked the element and the thermostat and determined the problem to be the control board. I simply followed the instruction in the video. Everything went well until the last step, the video said to push the freezer down button. When this did not work I refered to the written instructions which told me to push the up button. That did it. Job complete. The unit is working as it should.
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Customer:
David from NEWTON, NJ
Parts Used:
W10619951
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Fridge was leaking water because of bad drain
Switched the drain out using the video tutorial
Fixed the problem
Have had no more drain issues
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Customer:
Cathy from HOPATCONG, NJ
Parts Used:
W11384469
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Light rocker switch broke and refrigerator light couldn't go on.
I just popped out the old switch with a flat head screwdriver. Removed the connections and then installed new switch by reversing steps. Popped in back in and the light went on.
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Customer:
Robert from Meridian, ID
Parts Used:
WPW10503278
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Lower freezer section was icing up, not defrosting properly. Repeated manual defrosting including disassembling did not solve the problem.
Emptied and disassembled the freezer. Defrosted and dried the coils. Tested the defrost heater coil ( 50 ohms ) PRT and fan - all OK. Opened the lower back panel and cleaned the water collection tray. Vacuumed out all debris including coils underneath. Reassembled everything. Removed the old control board and installed the new board paying attention to ESD steps. Applied AC power. Programmed the new board per the video link ( nicely done ). 3 weeks later and the unit seems dry and happy. Running at lower settings with good temperature results. Suspect the 24VDC relay activating the defrost heater coil on the control board or what controls the relay not working. May pull relay for test.
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Customer:
Carolee from Spokane Valley, WA
Parts Used:
W11384469
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Light switch broke
Pried out old part with screwdriver. Unplugged. When new part came, just plugged it in and pushed the part into place.
2 of 4 people found this instruction helpful.
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Customer:
Michael from McKinney, TX
Parts Used:
W10619951
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver
Water pooling on the floor.
This problem is caused by a "Duckbill" rubber grommet attached to the bottom drain tube of the freezer. This duckbill opens up during the defrost cycle and allows water to drain down the "water slide" to the evaporator pan. It doesn't take much to gum the Duckbill. Once gummed up the defrost water is trapped. The Defrost Cycle eventually makes the water flow out of the coil area to the bottom of the freezer then eventually to the floor. The repair involves unplugging the unit, removing the bottom back cover with a 1/4 nut driver, pop the power clip out to give you room, reach in and pull the duckbill grommet and the water slide, then installing this replacement drain kit. This is a p trap replacement that actually fixes the root cause of this problem. A tricky part is removing the water slide, you can see the white snap that holds the slide in place. Using a small flat blade from the top releases the snap and the unit is pulled upward rather easily. This replacement drain clip snaps in the same place. If I had to do this again it wouldn't take more than two minutes to replace. Oh, one major thing, you need to manually defrost the unit. I pulled the front door off, it is held with 4 screws ... don't remove them just loosen them and it pops off easily. I pulled the bottom tray out an it gave me room to squirt hot water with a baster into the back freezer area. Eventually everything thawed out. If I had it to do over I would have waited on connecting the tube to the evaporator pan and placed the bottom of the tube into a small sauce pan or something to collect the drain water and easily dump it into the sink. I used a sponge and that took forever. BTW, just to reiterate, use this item and not that Duck Bill for replacement, this actually fixes the root cause of this problem!
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Customer:
Nancy from LOUDON, TN
Parts Used:
WP67006877
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
broken glass shelf
Replaced shelf, very simple
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Customer:
Gerald from COLORADO SPGS, CO
Parts Used:
W10121318
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
ICE BUILD UP AT BOTTOM OF FREEZER
DEFROSTED REFRIGERATOR COILS, BUT DIDN'T REPLACE THE GROMMET.
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Customer:
Brian from Bismarck, ND
Parts Used:
WPW10655367
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
drip pan was cracked
Removed rear cover, removed fan and than drip tray. install new tray and reassemblied
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Customer:
Arthur from WYNNEWOOD, PA
Parts Used:
WPW10671238
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Rail snapped
Followed video
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Customer:
Richard from PORT JERVIS, NY
Parts Used:
W11396033
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
No problems
Just plugged it in
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Customer:
John from PHOENIX, AZ
Parts Used:
W11613295
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
The refrigerator was working for just 1 minute and breaks, I discovered that the fan was not working , I understood that there wsa something wrong with the condenser fan motor. I just order a new one.
The installation video for condenser fan motor helped a lot to know how to disconnect the old fan motor and connect the new one. So easy just know how to remove and put back the fan gently, observe carefully where is the center and the connector position; 15 min after everything was done and the unit works well to date.
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Customer:
Roger from SMITHFIELD, RI
Parts Used:
W11613295
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
The referigerator is warm, but the freezer is cold.
I noticed the coils very dusty dirty, tried brushing it clean, ended up blowing it clean. I noticed the condenser fan motor was never turning, I had power, so I ordered a new one. I actual received the evaporator motor, so I had to order the correct one. After changing it, and it started blowing right away. But my refrigerator is still warm. I do not know where the evaporator blower motor is located. I cannot make out from the diagram breakdown. HELP
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All Instructions for the ABB1921BRB02
106 - 120 of 316