WRS311SDHM05 Whirlpool Refrigerator - Instructions
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- Customer:
- Tony from Victorville, CA
- Parts Used:
- WP1119017
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The Ice Maker Deflector Broke and Needed Replacing
I first removed the ice bin from freezer. There were four nut screws on back of ice bin cover that I removed with a screw driver, giving me access to the deflector. The deflector has two prongs that attach it securely to the ice bin, I used a phylips head screw driver to release the prongs from the deflector. I installed the new deflector by placing it through the bottom portion of deflector area, using the phyllips screw driver I engaged the prongs of the deflector into slots on ice bin. There was a hook on the back side of the deflector that went over a metal rod that controls the ice cube release. Then replace front cover of ice bin with the four nut screws and returned it to the ice maker location.
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- Customer:
- David from League City, TX
- Parts Used:
- 4388736
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable), Wrench set
Replace broken ice machine feeder drum
Be advised that to do this job, you have to take the ice tray and feeder assembly completely apart. The only tricky part is that the nut, part 31 in the drawing, that holds everything together is reverse threaded. Since it's plastic, you're afraid you'll break it. If you know it's reverse threaded to begin with you can go ahead and apply the required force to get it off.
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- Customer:
- Rebecca from Dayton, OH
- Parts Used:
- W11700559
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The icemaker in the fridge stopped working
The repair was so simple. I removed the old icemaker in about 3 minutes and unpacked and installed the new one is about 10 minutes. It was literally a matter of removing a few screws! Eady to follow instructions!
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- Customer:
- bill from escondido, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
light inside fridge was flickering and clicking
tested bulb good ,replaced door switch first(least expensive)then ordered light socket and circuitboard.If clicking sound is heard replace circuitboard first to save on return shipping because the switch and socket where ok
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- Customer:
- John from WELLTON, AZ
- Parts Used:
- WPW10300022, W10850492
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
The ice maker had a internal brownish leak substance. This in turn dripped on the ice in the tray, which froze the ice cubes in a ball which would not let the ice to be ejected from the dispenser, and in turn cracked the tray which holds the ice cubes, so I had to replace the tray and ice maker.
On a side by side refer, you need both doors open to unscrew the three 1/4 inch screws,
1. Remove the ice tray
2.the ice arm needs to be in the up position, so no water will flow while dissembling.
3. Remove the two top screws,
4. While holding the ice maker with o e hand, remove the bottom screw.
Balance the ice maker and unplug the ice make electric plug in the rear of the ice maker.
5. Take the I e maker out.
6. The ice maker does not come with the ice arm, so you need to remove the arm from the old or broken ice maker and install it in the new ice maker.
7. Resemble in reverse order.
I did not unplug the refer from the wall socket, you may want to do this. It recommended but I did not.
There you go.
1. Remove the ice tray
2.the ice arm needs to be in the up position, so no water will flow while dissembling.
3. Remove the two top screws,
4. While holding the ice maker with o e hand, remove the bottom screw.
Balance the ice maker and unplug the ice make electric plug in the rear of the ice maker.
5. Take the I e maker out.
6. The ice maker does not come with the ice arm, so you need to remove the arm from the old or broken ice maker and install it in the new ice maker.
7. Resemble in reverse order.
I did not unplug the refer from the wall socket, you may want to do this. It recommended but I did not.
There you go.
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- Customer:
- Dennis from Spring Valley, MN
- Parts Used:
- W11700559
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench set
installed ice maker
From the time I started to finish I worked 3 hours, this included installing the new ice maker, cutting into the cold water line in the basement and installing a t with a 6inch piece of pipe with a compression valve to connect to the small cooper tube, this is worth your time to do it this way, its a lot better connection than the small pierce valves that come with the kit, they will leak over time. I installed the filter in the waterline in the basement for easy access
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- Customer:
- Robert from STRONGSVILLE, OH
- Parts Used:
- WPW10179146
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker not making cubes.
First off you need to shut off the water supply valve that goes to the icemaker. Next pull the refrigerator from the wall , thats the fun part. I did not unplug my refrigerator when I did this . You can to be extra safe. At the bottom on the back side remove the cardboard cover on the bottom like four or five screws and set this aside. The water valve is on the bottom on the right side. There are 3 water lines attached to it. Having a towel handy might be helpfull. 1 line supplys the water, 1 is for the water dispenser and 1 is for the ice maker. These are push in connections no wrench needed. Remove the 2 screws that attach water valve to frame. Arrange it to make removing the 2 wire connections and water lines easier to remove. Wire connections just pull off. Mark them as to what valve they go to. Next remove the water lines. you need to remove a plastic lock that insures that the water lines do not pop off, very simple. Next push down on the nylon connector push down on the top of connector and pull on the plastic water line at the same time and it will come out. Do this to all 3 water lines. Remove old water valve and install new one in the reverse order. The water lines just push in no need to mess with connector when line is in reinsert the plastic lock. Reconnect the power connections. Align the water valve bracket with screw holes in frame and reattach the 2 screws holding it in place. Now would be a good time to turn on the water and check for leaks. You can check water dipenser but ice maker has a mind of its own. If all is good reinstall the cardboard cover on the back bottom and push refrigerator back where it was. Make sure the water line is not kinked. Aftre a couple of hours the ice maker should start making ice.
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- Customer:
- ROBERT from BUENA PARK, CA
- Parts Used:
- W11700559
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
Wrong electrical connector.
I bought a new Whirlpool Refrigerator that didn't have an ice maker.
I wanted to install an ice maker. I searched your web site and found the model ice maker model it said I needed. WPW10715709. This one was a 4 wire 8 terminal. I needed a 4 wire flat connector. WPW10715708. You approved the return. It cost me $50 to return it. I believe you should refund me the cost of this postage. Your web site gave me the wrong model number.
Thank you
I wanted to install an ice maker. I searched your web site and found the model ice maker model it said I needed. WPW10715709. This one was a 4 wire 8 terminal. I needed a 4 wire flat connector. WPW10715708. You approved the return. It cost me $50 to return it. I believe you should refund me the cost of this postage. Your web site gave me the wrong model number.
Thank you
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- Customer:
- Carolynn from CASTLE ROCK, CO
- Parts Used:
- W11239961
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
We purchased the refrigerator new - but we wanted an extra door shelf bin for more dooor storage.
We ordered the bin and it arrived on time. HOWEVER - the plastic bin was broken in two areas. There was NO protective padding on the bin - just a simple plastic bag and then shoved into a box.
We called customer service and the agent sent out a new one and we requested that this one be given better protective padding. She also refunded the first one as well as shipping costs. HOWEVER, when the 2nd bin arrived there was no padding but at least it was not broken!
Perhaps the shipping department needs to learn about Bubble Wrap - there really is no excuse for these plastic bins not to be protected..
We called customer service and the agent sent out a new one and we requested that this one be given better protective padding. She also refunded the first one as well as shipping costs. HOWEVER, when the 2nd bin arrived there was no padding but at least it was not broken!
Perhaps the shipping department needs to learn about Bubble Wrap - there really is no excuse for these plastic bins not to be protected..
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- Customer:
- Michael from Ponchatoula, LA
- Parts Used:
- 4388736
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
auger blades broken
Removed ice bin then pulled front cover with nut driver . Pull small rod from side ( one screw holding rod and spring). Pull auger out. Take plastic nut off end ( CLOCKWISE) LEFT HAND THREAD. Keep all ice crusher blades in order when you pull them off. Install new auger and reverse steps. web site has exploded view. It looks difficult but it isn't.
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- Customer:
- Lori from Chuluota, FL
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
There was no light on in refrig area
Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.
But Parts Select is a great place to order from. Thank you.
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- Customer:
- Roderick from NEWTOWN, PA
- Parts Used:
- WP2300868
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Leaking water tube connector/union
Received the union I ordered, then discovered that the tubes were different sizes, so I had the wrong part. I had read elsewhere that it was necessary to trim the two ends of the tubes with a box cutter to stop the leaks - I did this, and the leaking stopped. I was then able to go to a local hardware store and get a 5/16 to 1/4 union and replace it. The leaking is stopped, and the water supply in the door is now working like new. No problem with partselect, but I did buy a caliper so that I can check tube diameters if I ever have a similar problem! This is a great site to find instructions - well worth the time to search!
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- Customer:
- Jeff from East Schodack, NY
- Parts Used:
- 4388239
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Socket set
Broken rear cabinet rollers
Removed the rear cardboard cover and cleaned the area around the compressor and as much of the condensor and fan area as possible. Removed the two base section securing bolts. Jacked the rear of the cabinet up enough to seperate the base from the cabinet. Removed the roller pins and removed and replaced both rollers. Lowered the cabinet back into place, replaced the base bolts and the cardboard cover. The rollers that were sent were of much better quality than the original plastic type and should last the life of the refrigerator. Be careful when moving the fridge as the original rollers may cut into or scratch the flooring.
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- Customer:
- Glen from PT CHARLOTTE, FL
- Parts Used:
- WPW10350564
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Fridge would not start
Unplug the fridge then wheel the refrigerator out to where you can get to the back - you will probably have to disconnect the ice maker water hose. Using the nut driver remove all the screws from the lower panel on the fridge. You will not have to remove the water hose connection just move the panel around a little. Look on the left side (facing the back of the fridge) you will see the capacitor held onto the compressor with a spring clip. Just pull the clip toward you and that will free the capacitor. Pull up on the capacitor and that will unplug it from the compressor. Be careful not to touch the two poles on the old capacitor. Capacitors store electricity and it could give you a jolt. I used electrical tape to insulate the poles and then threw it away. Plug in the new capacitor- re-hook the clip, reinstall the back panel, plug it in and verify that the fridge is working. Hook your water hose back up and move it back into place and you are done.
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- Customer:
- Jason from TUCSON, AZ
- Parts Used:
- W11162443
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Cracked the old drawer by closing the fridge door while drawer was open
Easy peasy. Take old drawer out, slide new drawer in. Done!
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