ET20DK Whirlpool Refrigerator - Instructions

Followed the video instructions.

I followed the directions that came with the new part. Thank you for making it so easy. You sent me everything I needed to make the repair.

My fridge did not have icemaker add on. The evap fan is in the freezer behind the back panel. Empty the freezer section (into a cooler) and turn the fridge off. Remove all the shelves in freezer section. Remove the shelf support tabs by lifting them up. use phillips head screwdiver to remove back panel in freezer section. Use nut driver to remove fan shroud. Remove old fan and save the mounting arms. Install mounting arms on new fan and install fan. Install shroud, back panel, shelf mounts and shelves. Thats it!

I replaced the defrost relay folling instructions I read on the internet--and it still didn't work--So I replaced the compressor start relay which was easier than the defrost relay--it worked and the fridg is working good.

After the front panel was removed, disconnected the timer and installed new in reverse order. The provided instructions could be more straight forward, I spent more time reading it than the installation itself.

Ordered the wrong shelf, returned it and ordered the correct shelf. Placed it on the frame. Service was two days.

Went online with the model number, the part was very easy to find, diagrams helped me to have confidence in the choice. Parts came in two days, tore them open and used a screw driver to replace the broken shelf brackets, replaced shelves, I am a happy camper!!

The repair was easy, I removed the cover on the top front of the fresh food compartment. It housed the defrost timer which was easy to identify and replace. Just removed a screw, unplugged the wires and replaced with the new part. Unfortunately, that wasn't the only problem. I also had to replace the defrost element that the timer sent power to. While I was at it, I replaced the defroster thermostat. The entire repair took under an hour, diagnosing the problem took the most time and effort.

Slid the end caps onto the shelf, placed the tape on the pieces as noted in the directions, and put the shelf back in place. Fast service, exact part, easy to find on the web site! Great!

Parts Select was easy to deal with -- had the item next morning after ordering! But Whirlpool should be ashamed -- this is the FOURTH time this part has had to be replaced in the 13 years we've had this refrigerator. Unrelated, but still a Whirlpool problem, the icemaker broke within 6 months -- had it repaired twice and then gave up. Will buy a different brand frig next time.

I first replaced the switch and had no results, I then ordered the Light Socket Kit, and because I had the experience of removing the panel to replace the switch, it took a few minutes to remove the two screws behind the panel, removing the temperature control knobs and then releasing the face plate which is secured by tabs at the bottom. The kit came with extra connectors in case they were needed, but they were not in my case and so I pulled off the wires, pushed the old socket out and the new one in. Attaching the wires to the correct pins, I screwed in the light bulb to be sure that the fix was correct and determining that, I replaced the screws that held the panel in place. Voila, I'm a happy camper who found some outdated jars in the back corners of the newly lighted shelves.

I slid the bar into the end caps, then slid the end caps into the slots on the door. No tools were required. My fridge is old, and I was very pleased that I was able to find the part.

snapped the new ones on the aluminum bar and inserted into the freezer

The new shelf support part fit perfectly. I needed no tools just slid it on the existing bracket. Super easy.

After searching online to diagnose the issue with my refrigerator being warm and the freezer being cold and not shutting off to defrost I decided to get the defrost timer kit. The kit arrived within 2 day. With the directions included, after unplugging the appliance for safety, I installed it relatively quickly with only a screwdriver . I then plugged it back in and it immediately went to defrost. I thought, wow I have it fixed. Well unbeknownst to me it still didn't cool in the fridge area. After doing more internet research I found a suggestion to unplug the fridge for 24 hours to unthaw ice that may be lodged between the freezer and fridge that is blocking the distribution of cold air into the fridge. After doing this, it now works like a charm.