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RS20EKXDW01 Roper Refrigerator - Instructions

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All Instructions for the RS20EKXDW01
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Customer:
Troy from Kansas, OK
Parts Used:
WP2198202
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Freezer wouldn't defrost/low temps in refrigerator
Found the housing for the thermostat; took housing apart pulled out thermostat and took off the hose put the hose on the new thermostat installed new thermostat and replaced housing.
8 of 12 people found this instruction helpful.
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Customer:
roberto from san Antonio, TX
Parts Used:
WP2198202
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
freezer gets too cold then gets to regular tempetured
disconect the power removed the screws with the phillips screwdriver removed the front cover and then removed the rest of the screws. removed the three covers and then removed the thermostat. replaced in reverse order.
6 of 6 people found this instruction helpful.
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Customer:
Peter from Herndon, VA
Parts Used:
833697
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Condenser Fan Motor seized up
First I removed the back cover then removed 3 nuts holding the motor. Next I removed the two wires. Next I attached new connectors to the wires and installed the new motor and everything worked perfect!

Service and shipping were fantastic! I would definitely use Partselect again!
6 of 7 people found this instruction helpful.
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Customer:
Michael from Lewisville, TX
Parts Used:
WPW10329686
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Socket set
Refrig Door Cams wore out and made noises when opening and closing.
Followed Door Removal instructions by removing the Top Screws from the Cabinet. Lifted Door OFF the Metal Hinge. Unscrewed both Lower and Upper Cams from the Hinge and Door. Replaced with new after coating with Vasoline. Lifted Door back in place with help from Wife. Only problem was guiding the Door back onto the Hinge. Works fine. Two year old Frig. This is a design problem, as the cams should last longer than 22 months.
6 of 7 people found this instruction helpful.
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Customer:
David from Choctaw, OK
Parts Used:
833697
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
freezer will not freeze or cool the ice box
I have replaced the circuit board, the condenser fan motor but the unit still will not feeze correctly. The bottom of the unit freezes but just barely cools the rest of the freezer and ice box. Have you got any other advice that might help. This is a side by side unit. What else could be the problem. It seems that the fan is not working correctly or it is stuck in defrost mode. The coils where the fan is seem to be icing up but it will not let the fan work. THanks for your help, David Wilson
8 of 13 people found this instruction helpful.
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Customer:
Kyle from Wimauma, FL
Parts Used:
WPW10329686, WP488729, 8201707
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Black Cam was bren on lower door hinge
This was a very simple job. Remove the top Hinge bracket, a total of 4 screws, lifted the door off the bottom hinge, removed the bottom hinge set up, 2 screws, replaced it, and attached the new bottom black door cam, lifted the door back onto the bottom hinge and aligned the top hinge, and reinserted the screws, and Ta Da, The door works like a new refrigerator door. 15 to 30 min tops. I did not even have to take the refrigerator items out of there door holder.
6 of 7 people found this instruction helpful.
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Customer:
Harry from Mountain Iron, MN
Parts Used:
4389144, WP2176759
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Fan motor was making noise.
First I removed all food in freezer.Then removed selves and hanger brackets.Then the back panel and light cover.Then I unplugged motor but before this I unplugged refrigerator from the wall.Removed motor from bracket after pulling of fan. Reversed the order to install motor and put back together
6 of 7 people found this instruction helpful.
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Customer:
nolan from El paso, TX
Parts Used:
4388539
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
fridge shelf stud broke vegetable shelf un even
left the shelf/vevetable in place. used pliers or adjustable wrench to remove broken peice. a standard adjustable wrench will remove this peice, it has flat surfaces to grab. make a 1/4 turn going upward. use a flat tip screwdriver to remove old part. discard old pard. insert new part into shelf support hole flush or fully into the hole. While applying a slight amount of force to keep part flush against the wall make a 1/4 bownward part is self locking. I think you only get one chance so take it easy.
6 of 8 people found this instruction helpful.
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Customer:
Ron from Eaton Rapids, MI
Parts Used:
WP2198202
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
The frig/freezer shut off too often and would not stay cold.
The new thermostat assembly installed quite easily, just a couple of screws, but the thermostat probe however was kind of a pain in the rear. The probe is about 3 feet long and you have to remove a plastic sleeve from the old part and re-install on the new probe, it fits very tight and takes some time to do. Overall it was a very easy fix.
7 of 11 people found this instruction helpful.
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Customer:
Ronald from Martinsville, IL
Parts Used:
W10822278
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Refrigerator had shut down
Went on line ,ordered part on Friday afternoon ,Fedex was at my house Saturday Morning,,THIS SERVICE IS GREAT ,,THANK YOU VERY MUCH FOR BEING SO FAST
7 of 11 people found this instruction helpful.
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Customer:
David from Chagrin falls, OH
Parts Used:
4318165
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Wrench set
door would not stay closed
Removed the top plastic hinge cover, remove (2) bolts from top hinge. Lifted door up and off of lower hinge, removed both halves of door cam, replaced cam halves and re-installed door. Super easy and effective. Door now opens and closes (stays closed) properly.
5 of 5 people found this instruction helpful.
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Customer:
William from Heathsville, VA
Parts Used:
W10508993
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Crisper drawer tilted to the right when pulled out
The repair consisted of lifting up the drawer cover and replacing it. Why the 60 minutes to do that? It took 58 minutes to clean the refrigerator.
6 of 8 people found this instruction helpful.
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Customer:
JERRY from TREASURE IS, FL
Parts Used:
WP2323197, WP2155789
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Unit kept icing up
I FOLLOWED A U TUBE VIDEO. IT WAS ALMOST PERFECT FOR MY SIDE BY SIDE REFRIGERATOR.
5 of 5 people found this instruction helpful.
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Customer:
STEPHEN from FENTON, MO
Parts Used:
WPW10225581, W10822278
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Freezer No Longer Cools
Our spare 25+ year old Kitchenaid refrigerator (side-by-side model) refused to produce cold air. I could hear mechanical sounds and things "clicking", but the temps kept raising. This specific unit only had cooling coils in the freezer, and some ducts that route cold air into the fridge.

I emptied the refrigerator completely, removed the ice cube bin and shelves, and left it unplugged for two days with the doors open. Once everything was dry, I plugged the unit back in -- within 8-10 hours, the unit was cold again. Lights worked, and fans in the freezer and back of unit worked. However... once the compressor turned off, it never came back on. This told me that the root cause lies with components that control when to turn off/on the cold flowing into the coils.

I looked up my model on PartSelect website, and looked through their "likely to fail" list for my model. The defrost thermostat and defrost timer were at the top of the list, and symptoms made sense. Those two parts arrived within a week. The defrost timer was easy to install -- unplug old, plug in new. The defrost thermostat involved cutting existing wires, stripping a small section of sheathing, and attaching the wires to the new part with crimp caps and electrical tape. The electrical tape was there to cover the exposed area of the crimp cap and bundle the wires together. (I used 3M's "Super 33+".) Finally, reattach the harness to the socket, and attach the other plugs and grounding clamp.

After re-attaching the rest of the required components, I plugged the unit back in. After about 24 hours, it had gone through at least one cycle and was appropriately cold. After letting it churn for another couple days and watching it closely, I felt confident that the problem had been fixed.

** Side Notes **

Definitely use caution around the fins on the coil. For my unit, the harness plug is directly above the fins, and required some effort to safely remove while not slicing up my hands. Extra long screwdrivers and patience helps a lot. Put a wedge behind the wheels of the refrigerator so that it doesn't back away from you while you work. And, of course, do all this while it is unplugged.

** For the PartSelect Website Maintainers **

If possible, please provide some better guidance on where to place the lead coming off the defrost timer. The Youtube video was nice, but some clarity on which pole/spade to attach it to (and where to find that info, besides "consult your manual") would help many people.
5 of 6 people found this instruction helpful.
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Customer:
Olesya from ORLANDO, FL
Parts Used:
WP2198202
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Refregirator would not turn cooling back on after shutting down.
After spending $250 on repair by calling appliance repair professional who changed relay in the fridge, the problem was not solved. I had to manually turn the switch off and on again to make sure my fridge would maintain its temperature. I read some similar problems on this web site, watched instalation video and decided to give it a try. Part came in very quick and it took me (female) 45 minutes to install the new part and refregirator worked like a champ. I would never call professional again until I try fixing the problem myself.
5 of 6 people found this instruction helpful.
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All Instructions for the RS20EKXDW01
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