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MSD2433HEW Maytag Refrigerator - Instructions

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All Instructions for the MSD2433HEW
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Customer:
Melinda from Modesto, CA
Parts Used:
WP65889-4, 12002794
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Refridgerator/Freezer Not Cooling
First of all, let me say that I'm a 50 year old single woman. If I can do this repair, anyone can! After unscrewing the back of the unit that houses the compressor, I found the relay overload switch which is attached to the compressor. I pulled the part off and discovered that it comes in one piece. The replacement part came in 3 pieces. I intially thought they sent the wrong part. After a little thinking outside of the box, I figured out that the replacement part was indeed the correct part and that it comes in 3 pieces instead of one. It would have taken 5 minutes to repair if I had realized this early on. Once replaced, the refrigerator/freezer was cooling within 10 min. I sent the Run Capacitor back after telephoning a customer service rep. She was so courteous and helpful! What a fabulous company. I highly recommend. I saved myself approx. $250.00 doing it myself.
44 of 54 people found this instruction helpful.
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Customer:
Craig from East Fairfield, VT
Parts Used:
61005614
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
Yoke auger tore hole in plastic ice enclosure
Very simple repair. First Remove ice tray. Next remove enclosure. Believe there were 3 screws to remove enclosure (1 bottom, 2 top). Slide enclosure out slowly to gain access to power connector mounted on back wall. removed components from enclosure (motor and solenoid). Take extra care removing solenoid with spring/rod as it is 3 separate pieces (spring, rod, and coil). Easy to figure out reassemble but easier if you take note during disassembly. Took me a while to get yoke off from motor assmbly. noticed they were reverse threads (lefty). So to remove yoke from shaft had to turn CW vs CCW on regular threads. Once had yoke off, rest of assembly was easy. Mounted motor, reinstalled yoke. Put entire re-assembled enclosure back in fridge. Slide in part way, to give yourself plenty of room to plug power connector in. Reattach assembly with 3 screws. Works like a champ.
36 of 37 people found this instruction helpful.
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Customer:
Mike from Baytown, TX
Parts Used:
W10309994
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Wrench (Adjustable)
Compressor "grounded" and quit running
Replaced the compressor with the new one I purchased from you. Installed new parts and recharged unit. The refrigerator / freezer is working better than new. Thanks for the great deal on the compressor. It was here in 3 days. All the parts fit exactly and had no difficulty in the installation or startup. The directions for the wiring were a great help also. Thanks again.
59 of 118 people found this instruction helpful.
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Customer:
Ronald from Katy, TX
Parts Used:
12002794, 61006187
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set, Wrench (Adjustable)
Refigerator not cooling
Through experience I determined the problem was with the compressor trip switch. It's the small white piece that looks like a flat fuse.

The parts arrived in 3 working days. Instructions were included - very easy to understand. From start to finish I replaced the switch in about 15 minutes. Frig is now working perfectly.

3 pieces come along in the kit - however, all I needed was the switch, but for the price I changed out all three to assure compatibilty.

I also ordered the cover which was not needed.

A Happy Customer! {:-)
35 of 51 people found this instruction helpful.
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Customer:
Leo from Salem, SC
Parts Used:
WP2300868
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Had to replace a hose connector at the base of my refrig/frreezer
Perhaps a helpful hint:

When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.

LG
43 of 76 people found this instruction helpful.
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Customer:
Jason from Austin, TX
Parts Used:
WP628356
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
32 of 44 people found this instruction helpful.
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Customer:
Herman from Hughesville, PA
Parts Used:
61005988, WPA3073101
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
There was a chattering Noise from Adeptive Defrost Assy
I first dropped the Cover Assy, which covers lites and controls, this was done by pulling it forward and it drops down, did not remove top shelf so It was a bit difficult to tilt cover assy. for removal. There is a srew located close to filter assy. in back use nut driver 1/4"located to remove this screw, there are then 2 screws located to the rear and side of light holders, both phillips head, the one on the left side is a bit tricky to remove but I use a thin bladed scredriver, Next there are 2 screws located on both ends od the slides that control temp, both again removed witn1/4 " nut driver, the whole upper assy drops down and forward the Adeptive Defrost assy is located in the back right corner of this assy, unplug the wires and unit snaps out, I foud it easier to pop off top cover of new unit so I could see connector assy when I reattached the wires, then replaced the top assy and snapped new unit it place, Reassymbly was reverse of removal, before placing cover assy back in place I replaced both lamps as 1 was out .
27 of 33 people found this instruction helpful.
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Customer:
Shelley from Katy, TX
Parts Used:
D7824706Q
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Ice Maker was leaking water and causing the ice to freeze into a block
First I removed the Ice bin, I then loosened the ice bin rail under the ice maker and removed the screw that attached the bottom of the ice maker to the side of the fridge. I unplugged the power to Ice Maker from the back of the fridge and unscreewed the two screws that secured the ice maker to the fridge. This allowed the Ice Maker to be removed from the fridge. To replace the new ice maker I simply repeated the steps in reverse.
30 of 47 people found this instruction helpful.
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Customer:
Conrad from Northville, MI
Parts Used:
61005988
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Refrigerator would not defrost and was abnormally warm inside both compartments
The adaptive defrost assembly is located in the refrig compartment. This requires removing the panel which covers the temp controls and interior lighting. In the back right hand corner is the adaptive defrost circuit board. It has a six wire connector and is retained by two screws.

Remove the two screws and grip the connector making sure to disengage the locking tab with holds the connector in place.

Replace with the new assembly by plugging in the connector, replacing the two screws and then reinstalling the compartment cover.

Set the temperature lower than you normally would temporarily to make sure that the system is working properly (takes 30 - 45 minutes).

Once the unit begins to cool again, you can gradually readjust the temperature to it normal range in both the freezer and refrig compartments.

I used a flashlight and a mirror to check the coil in the freezer compartment for a couple of days to make sure that the defrost function was working correctly by looking up into the louvers and observing if there was any ice accumulation.

Easy repair and Partselect provided great on-line information. Also, I probably saved a bundle.
21 of 21 people found this instruction helpful.
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Customer:
Gray from Gilead, ME
Parts Used:
61005323
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
I pulled the fridge out to vacuum the coils and noticed the fan was not working
First I removed the cardboard cover, which was held in place by 7 screws. Actually first I unplugged the fridge, next using a nut driver I removed the 3 screws holding the supports to the motor. The motor with fan just pulls right out. Next was to disconnect the wire harness or plug, which required squeezing together the plastic plug and moving it side to side while gently pulling.
With motor in hand using a pair of pliers remove the poor excuse for a nut of the fan motor shaft holding on the fan. Slide the fan off the shaft -note direction of blades!!!! Using a nut driver remove 2 srews holding on the plastic motor support . This slides right off the back. To assemble follow the reverse . Just check to see that the fan spins freely before plugging back in your fridge.
21 of 21 people found this instruction helpful.
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Customer:
Jonathan from Scottsdale, AZ
Parts Used:
61003791
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Hollow Ice Cubes, Stuck Icemaker & no more cubes
We have a Reverse Osmosis water filter supplying the fridge, so the internal water filter only served to reduce the water pressure inside the unit. I installed the bypass plug by simply twisting and removing the internal water filter and then twisting the plug up into the same hole. Done in 5 min.
Longest part of this was clearing the top shelf to reach back there... Oh, and figuring out that this part exists and that it could help with the problems we were having with the unit. The water filter is relatively new, less than six months, but it still contributed to the problem enough to cause the failure.
[Thank you Partselect.com for having this web database set up that gets EXACTLY the right part!].

Now about the hollow cubes: Do a web search and you'll find a lot of discussion about it. This is specific to the Whirlpool (Maytag, and others) newer style front to back icemakers that create "half moon" shaped icecubes. For a Shop Manual to a web search for 4316835.pdf for this series.
No doubt my old unit's icemaker solenoid valve on the back isn't passing as much pressure as it did new, but by itself it isn't fatal just yet. You can tell if you are vulnerable to this if the water spigot on the front only delivers a very slow trickle of water; if it takes a l o n g t i m e to fill a glass.

But here is the rest of the story: There is a fundamental design flaw in the way the icemaker unit was created that makes it malfuntion if the water pressure is too low - they chose to put the thermocouple (TC) that senses the temperature of the freezing cube on the opposite end (front) of the water tray from the water fill tube which fills from the rear. This was probably a manufacturing trade off for simplicity of assembly and it saved them half a cent's worth of copper wiring and a couple of screws. And maybe a safty concern about wiring under an open water channel, but that is a lousy excuse; there are other solutions, and the power "harness" goes right by there within a couple of inches anyway...

There are a number of reasons for low pressure:
- Bad supply inlet valve, or not open all the way, crimped tubing
- Bad Frige icemaker solenoid valve
- Clogged internal water filter (even just a little)
- Frozen ice plug in the fill tube, in the very back top of the unit against the back (use a hair dryer to defrost)
- Etc. Do some more web research for more details.
Of course the icemaker timers do fail as well, so this discussion assumes the icemaker is still functioning as "normally" as it can, given its design limitations.

The interaction with water pressure (design flaw!) is this: if the unit doesn't get enough water due to low pressure, then the final cube position to fill doesn't get any water in it (the front one by the motor). This is the one that the TC is next to as well, so it cools of really quickly and the TC thinks the tray is completely frozen, when in fact it isn't. The TC fires the cycling motor which turns on the heater and then spins the ejector shaft which has tabs that push the half moon shaped cubes around and out. However, since the cubes weren't fully frozen, only their outer shell gets pushed out - the water in the middle drains out leaving a hollow cube set. That liquid water hits the cold ejector bars and some of it immediately freezes, making little stalactite fingers that catch on the tabs and side of the tray, thus jamming the ejector shaft and pausing the cycle in place indefinitely.
The net is that you get a few hollow cubes and then no more ice until you reach in and crack off the ice fingers so shaft tabs can pass and the motor can finsh the cycle and properly stop in its home position. You can also tell by checking whether the front cube location has water in it just after it fills by reaching around and dipping your finger in it. If it comes up dry, then you have this problem.
So, in my case, putting the bypass plug in increased my flow t
23 of 27 people found this instruction helpful.
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Customer:
Kevin from Tyler, TX
Parts Used:
D7824706Q
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Icemaker leaked water into ice bin causing a glob of ice
Philips head screwdriver and ten minutes was all it took! I removed the two screws that hold the icemaker assembly in place, then pulled it out a little and disconnected the electrical plug freeing the icemaker assembly. Then I snapped the external parts off my old icemaker assembly and snapped them on the new icemaker assembly. Installing the new icemaker assembly was just as fast and easy. I snapped the electrical plug into the new icemaker assembly, then screwed in the two screws. It was making ice shortly thereafter. Glob free ice! I'm glad I didn't call a repairman. I probably saved a hundred bucks. A ten year old could accomplish this simple and easy task. No wonder the Maytag repairman has time on his hands.
22 of 25 people found this instruction helpful.
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Customer:
Walter from Woodbridge, VA
Parts Used:
WP69715-1, 12001773
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Quick and Easy Install of Ice Maker Parts
Several days back I found I couldn't get any ice from the ice maker. I was able to hear noise from the ice maker but no ice would dispense. I opened the freezer and removed the ice bucket to find out that the Auger has broken off from it's plastic housing in the back of the freezer. I went to partselect.com to find the part(s) that were broken, it was much easier because of the diagram/images they have for each individual section of the fridge. Parts came quickly and as expected.

The replacement of the auger motor is very easy if you follow these steps:

1 - Remove the ice bucket from the freezer
2 - Unscrew the one screw on the bottom left side of the ice bucket tray (the tray holds the ice bucket in place). I used a small needle nose plier to remove this screw as I was having a hard time with my drill or wrench set. After you've removed the one small screw, lift the tray up and slowly pull towards you.
4 - You'll quickly see that the auger motor and magnetically controlled yoke are connected with a wire harness to the back of the freezer.
5 - Gently crimp the ends of the wiring harness connector with your hand and slowly pry away from the freezer. Once you've removed the wiring harness you can remove the entire tray with the parts attached (yoke/auger)
6 - Unscrew the auger motor from the tray. You'll also have to remove the auger from the motor else it won't come out. In my case the whole plastic attachment was broken so I didn't have to do this (ie I replaced the ice tray as well). It was impossible for me to remove the auger from the auger motor, not sure why the auger was so tightly attached to the motor - it could be the reason the auger motor broke from the ice tray?, so I had to buy a brand new auger motor and auger (ie Auger Drive Motor Kit). I hope you have more luck then I did removing the auger. If you can't remove it you'll need to buy the Drive Motor Kit (which comes with the drive motor, detached auger and auger washer).
7 - Once/if you've removed the auger from the motor and remove the motor from the ice tray, you can proceed with the replacement of motor.
8 - Using needle nose pliers remove the three power connections on the motor (white/neutral?, pink/power?, green/ground, note where the connections were when you removed them because you'll replace them in the same place on the new motor).
9 - Attach new motor to ice tray with the four screws, attach the auger and auger washer to the auger motor, attach the power connections back (white, pink, green).
10 - Re-connect the wire harness to the back of the freezer
11 - Move ice tray back into place, and attach the one screw back to the ice tray to hold it in place.
12 - Replace the ice bucket back onto the ice tray
13 - Done, you should now get ice!

Good luck, I hope this helps. It's easy and you don't have to pay three times this price to replace these ice bucket parts.
21 of 24 people found this instruction helpful.
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Customer:
Heather from Sudlersville, MD
Parts Used:
WP61005883, W10857122
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
The flap/door to the ice maker was broke.
First let me start out by saying Parts Select was by far the best pricing and had SUPER FAST SHIPPING! Literally had the product within 2 days (regular shipping). Matter-of-fact only needed the round white piece for the ice maker door and they sold just the piece without having to buy the kit. Everyone else even Maytag would only sell me the whole kit. Anyway...as if you couldn't tell I am a woman (28) who fixes nothing. Would much rather pay someone to do it : ) However I took it upon myself to try and fix this after bugging my husband for a year. Needless to say I Did it and it took maybe 5 minutes. You do need a torch screwdriver (star shape) and yes it was in my purple girlie tool bag! Just a matter of taking out 5 screws taking the old door/flap off and replacing it! Take the time to clean while everything is already apart too. Very easy , if I can do it anyone can!
19 of 20 people found this instruction helpful.
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Customer:
ROY from TORRANCE, CA
Parts Used:
EDR7D1, 61005988
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Freezer Iced Up/Refrigerator Warm
Defrost circuit was inside the control assembly inside the refrigerator so I snapped the two release clamps located to the rear of the assembly (lights and controls). Slid the whole assembly cover off and removed the lightbulbs and two screws right above them. In from of that is the temp switches and directional slider, removed the two screws holding that. With the four screws out, removed whole assembly and laid it dowm on the first shelf, defrost circuit is at the back right, easy change out but take note which way the 4 prong plug fits into the circuit board. Refrigerator was back to normal in about 6 hours.
21 of 26 people found this instruction helpful.
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All Instructions for the MSD2433HEW
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