LFX28968ST (00) LG Refrigerator - Instructions

The spring broke on the flapper (mullion) on my refrigerator. I sent a chat message to PartsSelect (they answered right away) to see if they had a replacement spring but it was not available so had to order the whole mullion. They gave me the part # I would have to order. It arrived quickly. The new mullion didn’t have a visible spring but it worked the same if not better. I just had to remove 2 screws on the center plate on the existing mullion, pull the plate out enough so you will be able to slide the mullion (the wires are under the plate kind of like the ones you see on a ceiling smoke detector) but you can’t get under the plate until you release the mullion. Push up on the mullion so that the plastic tabs on the top and bottom are released. Once the mullion is released (you have to hold it), you’ll see the wires. Unhook the wire part by just pushing down on the little tab and remove it. To install the new one, just reverse the steps. Align the top and bottom plastic tabs to fit into the slots, just enough to hold it in place. If the plastic tabs are not already flipped out, you’ll have to just flip them out. The top tab does not have tension but the bottom tab has tension so just push on it with your finger to flip it out. The plate covering the electrical is a rather tight fit and you have to make sure the little tab on the inside of the plate is above and behind the tab on the inside where the wires are so it slides behind it so you can get it in position before sliding the mullion back down into place and the electrical plate is in place too. Then screw the 2 screws back in. The hardest part is holding the mullion while un-attaching the electrical and just make sure you stuff the wires in enough so you can get the plate back in position. I’m a 75 yr old woman and managed fine by myself. At first when installing the new one, I couldn’t slide the mullion down enough to get the electrical plate in position and then realized I had to have the little tab inside the electrical plate behind the tab inside the wire compartment so they didn’t hit one another when pushing the mullion back down. Then, all went fine.

I took a very thin bladed screwdriver and took the old part out -carefully.
The new part fit in quite easily.

Found the part on Parts Select. Ordered the part, which came quickly. While waiting for delivery. I watched a short video on how to replace this part. I'm a 73 yr. old female, and no trouble at all. I really felt a sense of accomplishment. Thank you Parts Select.

Remove 2 screws holding to door. Slide assembly up. Unplug connector. Remove old Plate Assembly. Do reverse to reinstall. Plug connector. Push in wires. Slide plate on. Fasten screws. Done

Replaced with new mullion

Replaced old hose and installed the new one. Was very simple with the instructions in your email..... step by step, could not of been any similar.... you guys rock

on left side door, I had to remove the flapper (the piece that rotates when you close the door to allow right door to seal. very simple, remove the flapper hingelift up to get the flapper off the door and move it out of the way.
Remove both door gaskets by pulling them out with your hands. Not the orientation of the gaskets because you will have to install the new gaksets in the same orientation.
Press the new gasket in place, into the slot that goes around the inside of the door, by using two fingers to press it into place. Cntinue this all around then go back and press again to assure the gasket is fully seated.
In my case, replacing the gaskets did not solve the issue, but they needed to be replaced do to the condition. The moisture issue was resolve by replacing the flapper (mentioned above)

I actually didn't use what I got. Because there was all kinds of tubing coiled up in the door. We just fed the exsess all the way through the Fridge,and Bingo! It was done.

Expensive to have repair man come out and find out that I’ve been mailed wrong spring again. My icemaker is on the left hand side this is the side of refrigerator- I need the spring for left side with the ice maker. Twice they have mailed me the Wrong spring that goes on the right hand side I have tried to explain this to the person that waits on me. Do I have to pay for another spring and mail this one back ?i have mailed one back and postage is getting expensive.

Swapped old one with new one. New one had extra plug not needed.

Followed instructions online

work with the tray gently. To ensure this did not break.
Water filter installed was installed exactly the way the instructions stated to be

simple economical replacement compared to what LG or local service company wanted to do the same service.

Watched the video. Took the screws out, unplugged the connection and slid mullion off. Then plugged the new one in, slid it on and attached the two screws.

Pulled old gasket off by hand. New gasket was easy to install by pushing it into molded cutout in refrigerator door.
Very satisfying to have no glitches in the seamless installation.