LFX28978SB (03) LG Refrigerator - Instructions

I watched a couple of You Tube videos on how to make the repair, ordered a new spring from Part Select, and installed the new spring when it arrived. Took about 5 minutes for the actual repair.

Check the spring when it arrives. The first one I received was wound the wrong direction. Called customer service and they were super. Refunded the charge for the first spring, found the correct one for me, and mailed it out.

Replace with new switch. this is the third switch i have replaced in 10 years. the only part, besides a light bulb, that has gone bad. obviously this is a problem with this model for Kenmore, or just poor switch design.

I took a very thin bladed screwdriver and took the old part out -carefully.
The new part fit in quite easily.

Watched tube video about the repair
Ordered part
Performed repair as per the video

Swapped old one with new one. New one had extra plug not needed.

Followed instructions online

Unable to complete repair due to lack of response to emailed question concerning another spring. No picture of spring in question on website making it impossible to be sure of comparability without clarification. Unable to call currently due to no in person support. Just stuck now without an answer. Frustrating to say the least.

The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.

The glass was ordered correctly. The part was too big for mt refrigerator. I tried to send it back, but I got no reply. I tried cutting the glass to size and it shattered. I wasted 60.00 and im disgusted with your company.

Unplug from wall receptacle. Pry switch out with screwdriver while pushing on inner tab. Then disconnect electrical plug.

The 2 minute or so video was not exactly matching the model that we had but the instructions were very good and important. The switch was a little difficult to get out from the side of the refrigerator.

I have moderate to good mechanical skills, but getting the old switch out was a sizeable challenge. Since this switch suffered some damage during extraction, I was lucky to have ordered a new one to replace it. Reinstall took approximately 90 seconds. PartSelect saved me an expensive service call.

1. Unplug the refrigerator (to avoid shock) 2. With one screwdriver pry open the switch on the side facing the door to a gap of about 1/8 inch 3. Insert a second screwdriver into the gap to press the plastic tab back slightly and this should release the part. 4. pull the part out and unplug it, you may have to pry back some small tabs on the sides, 5. Plug in the new switch 6. plug in the refrigerator the light should come on, if not tighten the connection 7. Insert new switch back into its slot, it should snap in place. Done!

Used a small screw driver inserted into the front of the switch (facing the front) and pried until the switch was coming out. When out, I removed the connect harness and replace the switch with a new one.

Now that you have to buy a complete assembly that includes the drawer in the classy window it's very simple to replace however you buying parts that you don't need simply because G no longer makes the window. Which I find rather odd being as though that they make the whole assembly think and sell windows by themselves for less than 2/3 of what I spent through the whole assembly