KSSO42QTB02 KitchenAid Refrigerator - Instructions

We emptied out both sides, refrigerator and freezer, and followed the instructions in your video. We turned it off and disconnected the power. We took off the freezer door first. It made it much easier to get the shelves out and reach way back into the freezer. We removed the light and cover, then the ice auger motor. The back panel was easy to lift and remove. The wire assembly was a little hard to understand at first, but when we figured it out it was easy to remove and replace the bimetal defrost thermostat. We did check the video when we had the wire harness out, to make sure we got it right. We reassembled the freezer's inside parts and reattached the door. Before we turned the power back on, we scrubbed down the entire refrigerator. When we turned the power back on, the refrigerator and freezer were operating quietly - no sparks or explosions or shorting out - hooray! And the problems were solved.
The most important resource is your video. It looked like something we could do, and then ordered the parts. Our repair took a long time because we checked the video so many times. Thank you so much for the great information and the excellent parts. We could not have done it without you.

ordered the part, pulled out the icemaker unit, removed the module, put the new module in, reinstalled the ice maker unit and let it run.

Repair went well,took about five to ten minutes to disconnect the power from the fridge removed the defective switch installed the new one ,reconnected the power,,,and Let there be light and there was light!

Sorry I didn't do the repair but my husband did. It took him about an hour and a half. He did have to take the main part of the ice maker out of the fridge and take a couple of pieces off t oslide the tabs from the stripper arm into place. It was great. Fixed the icemaker for $22.00 dollars with no service fee. I can't imagine what they would have charged me.

Had to widen screw access hole in motor frame enough to use the phillips bit with my 12V impact driver. That worked perfectly. It took an extra two hours of trying to break the screw free without stripping it and figure out what to do when it wouldn't budge. Once I got the screw out the fix went quick and the ice maker now works great. If you have a coroded screw go straight to the impact driver.

removed the LED covers on both sides of the freezer, unplugged each circuit board, plugged in both circuits, replaced the LED covers, job complete, making ice

Replacement of parts was simple. But there are three main reasons that ice maker quits: door sensors stop working; ice maker, or it control system, stop working, or the coil controlling when water is released into the ice maker stops working. It was easy to replace the door senors; repairman replaced the ice maker and control board, which is located in one end of ice maker, but it ended up being the coil or simply a frozen water outlet into the ice maker that stopped the system from from working. The first thing you should do is to make sure that the water outlet into the icemaker is not frozen - use a hair dryer to melt frozen ice in the outlet - don't melt the plastic outlet with high heat. If the system still does not work go to this: look at red sensor on door to the the right. If it blinks twice in a couple of second with a time out and then repeats over and over, close the door on the receiving sensor on the left hand side of the casing and if the red light comes on steady then the sensor is working properly. So, now you have the coil that turns the water on and off or the water maker itself that can be bad. It will be one of these that are at fault, but not both. Call a repairman.

I took a chance and ordered a switch that is next to the top of the door. looked for how to remove it easily done in ten minutes works fine last long time.

Broken plastic part in motor assembly. Very simple to replace. Sears wanted $322.00!!!

inserted a knife between the switch and the plastic interior in order to pop the switch out.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.

I simply removed the old switch by gently pulling down on the old switch with a screwdriver. When it was about half way out I just gently pulled down on the old switch and it popped out... I removed the two connectors attached to the old switch by pulling on the connectors with a pliers...I tried using my fingers but wasn't able to pull the connectors off so I used pliers. It worked perfectly.. When pulling off the old connectors, make sure you attach the new switch to the same tabs on the new switch... It was very easy to do and took under 5 mins.....The light switch works perfect....P.S. You should unplug the frig while making the connection just in case....Safety first....!!!

Easy repair, unplug the fridge and then remove the 3 screws on each side of the freezer holding the emitter and receiver. Swap the boards and re-install. Takes less than 10 minutes.

The Video on U tube was helpful. I have a side by side model and it was difficult to work in such tight quarters to attach the new part . I found that by removing the cable assembly it was much easier to attach (cut and crimp) the new part on the outside , then reinsert the assembly. The new part resolved my problem. Don't panic when you try and remove the cable assembly. Hope this is helpful.

Unpluged fridge, removed 3 screws from each control board (1 on left side and 1 on right side in freezer below ice maker compartment, unplugged and swopped out with new ones. Did one side then the other. Learned about the issue from other people on PartsSelect. Coulden't have been easier. Got parts in 2 days. Works like a charm now.

Removed the cover plates and unplugged bad boards. Hard to plug in boards after attached to cover plates. Plug in boards first then attach to mounts. Ice in 4 hours.