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KFFS20EYWH01 KitchenAid Refrigerator - Instructions

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All Instructions for the KFFS20EYWH01
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Customer:
Leonard from South Euclid, OH
Parts Used:
8201515
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
The Icee ejector arm stopped turning due to icecube jam.
Not being a professional repair tech, I looked at this sites provided schematics of the ice-maker. I assumed due to the problem I had which parts to order. the parts arrived within 3 days and after I took the icemaker apart I quickly realized I ordered the wrong parts. I called and asked what to do. since I did not open the packaging for the "wrong" parts I was able to make a return. I then called back because I discoverd the part I really needed wasn't shown in the sketch. I was told that I needed to order a new motor and it would have the part I needed. I ordered the part and within 3 days it arrived. Once I had the new part I was able to quickly install. Now I have a icemaker that works better than new since ,now it does not seem to jam either.

To make the repair:
First remove the 1/4" nut head screw on the under side of the ice maker.
Remove the shroud covering the electrical connection.
Slide out the maker and depress the locking clip.
Disconect the electrical wires.
Pull off the motor cover (no screws).
Remove the three philips head screws from the motor housing. Gently remove the motor.
Next loosen the screws and pull the "black motor-mounting harness" untill enough clearance to remove the ejector arm and deflector tray. The new kit will have a new ejector arm and deflector tray.
Insallation is the reverse.
The schematics were very helpfull.
It was very simple and I saved a $150 service fee to have someone else do it for me.
PS. When I called I was able to speak to real live Americans who were able to help me, were pleasant, polite, and professional, AND they did not treat me like I was stupid because I am not a professional repair man. I will definately use this service again. and recommend to all my DIY friends!!
9 of 12 people found this instruction helpful.
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Customer:
Zach from Danville, IN
Parts Used:
8201515
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Would Not Make Ice.
After lots of internet exploring and diagnosis, the icemaker comes right out, and with three screws out and in, the job is all but done. Don't pay anyone for this repair!!!!!
8 of 10 people found this instruction helpful.
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Customer:
Victor T from CORDOVA, TN
Parts Used:
EDR1RXD1
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Water ?? filter needed to be replaced
Simple, turn and pull to remove. Push and turn to install.
9 of 13 people found this instruction helpful.
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Customer:
Craig from BUELLTON, CA
Parts Used:
WPW10468556
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
The track holding the meat and cheese tray partially broke off.
Easiest repair ever! Took maybe 5 minutes. Use the flathead screwdriver to push down on the three tabs holding the track onto the glass shelf and gently remove the old track. The new track snaps right in. Put the shelf back in the fridge, slide in the tray and it's done!
7 of 7 people found this instruction helpful.
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Customer:
joe from hilliard, OH
Parts Used:
WPW10190929
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Ice maker leaked into ice reservoir
The ice mold has a coating on it. Over time the coating deteriorates. If your ice maker leaks water into the ice reservoir inspect the mold to see if the coating is compromised. If so, replace with new.

Remove the ice maker assembly. 3 small hex screws. Unplug power cord. Disassemble ice maker assembly. Remove ice mold/heater. Replace with new. Reassemble.
7 of 7 people found this instruction helpful.
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Customer:
Jorge from Miami, FL
Parts Used:
WPW10662129
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
The Freezer defrosted and everything on the top and the bottom spoiled
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.
10 of 16 people found this instruction helpful.
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Customer:
Earl from PIMA, AZ
Parts Used:
WP2188874
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Front bearing had worn so that the fan vibrated causing the noise.
I removed the cardboard back then using a nut driver removed the three mounting screws, removed the old fan/motor and installed the new one, installing the three screws and replacing the cardboard cover.

My big problem was getting the right parts. Don't ever order refrigerator parts using the refrigerator model number. I did and got the wrong part, sent it back and talked to the parts lady and ordered again describing the error, the needed parts shape etc and she sent me the exact part I had sent back. I sent it back and removed the fan motor to get the part number, called and ordered by number and got the right one. Hallelujah!
7 of 7 people found this instruction helpful.
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Customer:
Rich from FRANKLIN, PA
Parts Used:
WPW10464673
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set
Refrigerator was not cooling
Unplugged the refrigerator, removed the bottom freezer door, removed the two sliding shelves, removed the ice maker. Took the inside back wall off to expose the evaporator motor (have to bend it a bit to get it out. Used a small socket to remove the shroud and the evaporator motor. Installed the new motor and before putting it back together, plugged it in to ensure that the fan and motor worked. Then reassembled. Highly recommend knowing your brand and model#, and "Google" and YouTube it for additional help if you need it.
7 of 7 people found this instruction helpful.
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Customer:
timothy from indio, CA
Parts Used:
WPW10190929
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
Mold Ice Heating Element Broken
Looking at the ice maker it is pretty cut & dried as to how to remove the unit. I took out the ice tray and just started removing all the mounting screws. The same for the mold ice tray & heating element. I was just sad that you did not have just the heating element separate from the mold ice tray.
7 of 7 people found this instruction helpful.
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Customer:
Randal from Wakefield, RI
Parts Used:
4317943
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Ice getting stuck, and water flowing over everything
The on-line video and the hard-copy instructions with the replacement part made it very easy. Just loosened the 2 upper screws and took out the bottom one. Eased the ice maker out a bit and disconnected the plug at the back (power was off). Checked the replacement part had exactly the same wiring harness - it did. Fitted the bail arm from the old one. So simply did the same process in reverse. So 15-20 minutes after I started, the job was compelete. It takes a while for ice to start coming, but it did, and after 24 hours I threw out the ice and started again to make sure the ice came from fresh water.
7 of 7 people found this instruction helpful.
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Customer:
Michael from East Meadow, NY
Parts Used:
W11384469
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
light not working in fridge
It was so easy!

Thanks for the rush to my home on the part.

I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!

Easy!

And I am not Mr. Fix-it!
7 of 8 people found this instruction helpful.
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Customer:
LUC from PALM DESERT, CA
Parts Used:
EDR1RXD1
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
light in refrigerator went OFF when in installed the new water filter
STRANGE ! to moment I installed the filter ALL the internal lights in my refrigerator went OFF and never came back.

Strange !! refrigerator works fine but no more light in it !!

My email is : Lucfontaine91@yahoo.com

DON'T USE earthlink email anymore
6 of 6 people found this instruction helpful.
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Customer:
Denise from WILBRAHAM, MA
Parts Used:
EDR2RXD1
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Putting in a new water filter
Unscrewed the old one and put the new one in
Some water on shelf of fridge
Overall not bad
8 of 12 people found this instruction helpful.
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Customer:
Debbie from Irvine, CA
Parts Used:
WPW10468556
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Middle drawer track cracked
I read the other comments on how easy the repair was, followed their advice, and it worked like a charm. Just use a screwdriver or butter knife to pop the track off the shelf and pop the new one back in.

The hardest part was getting the items in the refrigerator out of the way!
6 of 6 people found this instruction helpful.
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Customer:
Anthony from Billings, MT
Parts Used:
WPW10190929
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers
Black flecks in ice
The lining of the ice mold (Whirlpool) started flecking off (black flecks in the ice cubes), so I decided to replace the mold.
Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out.
Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold.
Remove the plastic hardware from the old mold and install on the new mold.
Attach the new mold on to the control module.
WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there.
Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
6 of 6 people found this instruction helpful.
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All Instructions for the KFFS20EYWH01
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