KSSO42FMX01 KitchenAid Refrigerator - Instructions
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ice maker gears stripped/ bearing & cup assy broken
The bearing & cup assembly was broken and the gears in the drive assy were stripped. Unfortunately I couldn't find anywhere to buy the gears without buying the entire motor assy with the gear box already on it. Cost was up to $85 with shipping but at least it now works fine.
To repair: a 1/4 nut driver will take off screw below ice maker and all you need to do is loosen the 2 screws above the ice maker then push it upward slightly and it will slide off the top 2 screws. Then pull the power connector off from behind the ice maker at the side of the refridge. Then pull straight out and it will slide off the water fill tube. Now with unit out of refridge I took the cover off the front of the ice maker and removed the 3 philip screws. I then pulled the motor/gear assy off from the chassis of the ice maker. I then had to remove the 2 philip screws on the chassis (under the motor/gear assy) to remove the cube maker/element from the chassis. This allowed me to remove the rotating cube spatula bar to replace the filler cup/bearing assy. Then I reinstalled the spatula bar and the 2 philip scews on the chassis to the cube maker/element assy. I then installed the new motor/gear assy to the chassis and installed the 3 remaining philip screws. Put the cover back on the ice maker and inserted assy back into the refridge by first reattaching the power connector and then sliding backward onto the water fill tube and then slipping over the top of the 2 top screws on the refridge. Then I installed the screw below the ice maker and tightened all 3. Presto - repair done in 30 minutes and perfect cubes were spitting out within the hour.
To repair: a 1/4 nut driver will take off screw below ice maker and all you need to do is loosen the 2 screws above the ice maker then push it upward slightly and it will slide off the top 2 screws. Then pull the power connector off from behind the ice maker at the side of the refridge. Then pull straight out and it will slide off the water fill tube. Now with unit out of refridge I took the cover off the front of the ice maker and removed the 3 philip screws. I then pulled the motor/gear assy off from the chassis of the ice maker. I then had to remove the 2 philip screws on the chassis (under the motor/gear assy) to remove the cube maker/element from the chassis. This allowed me to remove the rotating cube spatula bar to replace the filler cup/bearing assy. Then I reinstalled the spatula bar and the 2 philip scews on the chassis to the cube maker/element assy. I then installed the new motor/gear assy to the chassis and installed the 3 remaining philip screws. Put the cover back on the ice maker and inserted assy back into the refridge by first reattaching the power connector and then sliding backward onto the water fill tube and then slipping over the top of the 2 top screws on the refridge. Then I installed the screw below the ice maker and tightened all 3. Presto - repair done in 30 minutes and perfect cubes were spitting out within the hour.
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- Customer:
- Larry from HOUSTON, TX
- Parts Used:
- 4387478
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Faulty light socket
Followed the video instructions.
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- Customer:
- Louis from BASKING RIDGE, NJ
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker clicked CW and CCW, but did not make ice
Replaced the control of the ice maker assembly.
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- Customer:
- GARY from WEST CHESTER, PA
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No ice
I removed the icemaker. One screw at the bottom and then unplug the electric. Remove the old motor from the face that has 3 screws holding it. Put the new motor in. A very simple job. I now have a full ice bin by the next morning.
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- Customer:
- Burnam from Oceanside, CA
- Parts Used:
- EDR5RXD1
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Wrench (Adjustable)
red light indicated new filter required
Removed old filter and tried to install new filter according to instructions. Was unable to rotate new filter so I could not complete repair.
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- Customer:
- Thomas from Roseville, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door light switch disintegrated
Very simple fix, remove 3 screws, two connectors to the old switch
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- Customer:
- Lori from Boca Raton, FL
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
My ice maker just stopped working
I Removed 3 screws, pulled off the plate and put the new one on, screwed in 3 screws and away I went. I could not believe how easy it was to order the part and how quickly it arrived. I was very pleased. And I was literally screaming with excitement when I heard the first set of ice cubes drop!
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- Customer:
- dorotea from staten island, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light didnt go on
The light rocker switch wasnt working. I found the part on the web site. It was so easy. I used a screw driver to pop out the old one and pop the new one in. It took 5 min. Thanks!!!
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- Customer:
- stu from richmond, VA
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
fridge door switch did not work
I removed the switch housing (4 screws), replacing the switch in the housing was a snap. It took 5 minutes, cost $8 and light works like new!
Why didn't I order this part and do the repair earlier? Very simple.
Why didn't I order this part and do the repair earlier? Very simple.
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- Customer:
- Victoria from MELBOURNE, FL
- Parts Used:
- W11342242
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
no shut-off for ice production; shut-off arm broken/missing
Inserted the prongs of the replacement shut-off arm in the holes provided in the bracket.
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- Customer:
- Suzanne from STERLING HTS, MI
- Parts Used:
- 4387478
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Refrigerator light would not turn on.
I first replaced the switch and had no results, I then ordered the Light Socket Kit, and because I had the experience of removing the panel to replace the switch, it took a few minutes to remove the two screws behind the panel, removing the temperature control knobs and then releasing the face plate which is secured by tabs at the bottom. The kit came with extra connectors in case they were needed, but they were not in my case and so I pulled off the wires, pushed the old socket out and the new one in. Attaching the wires to the correct pins, I screwed in the light bulb to be sure that the fix was correct and determining that, I replaced the screws that held the panel in place. Voila, I'm a happy camper who found some outdated jars in the back corners of the newly lighted shelves.
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- Customer:
- Marie from Homosassa, FL
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker not working....
Took the front of the ice maker off. Noticed the arm inside was broken, found the part on your site and ordered it.....super fast delivery. Replace the moter assembly and off she went. had ice in about 30 minutes. Thanks for your services and I will highly recommend you to others......Thanks again.
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- Customer:
- Terry from Glendora, CA
- Parts Used:
- 8201515
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Icemaker failed to function
Removed and disconnected the icemaker, cleaned all areas and disassembled the failed parts. Reassembled with the new parts inlcuded with the purchased package and resinstalled the unit. Started the unit and chedked for proper operation. Successful repair.
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- Customer:
- Thomas from Hornsby, TN
- Parts Used:
- 8201515
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
ice maker quit working
I was amazed when Fed Ex pulled up to our front door the following day after I ordered the parts, I was wondering what they were delivering and to my amazement it was the parts I had ordered from parts select the previous day , thank you so much , you are awesome. My 73 year old husband who is a 5 year cancer survivor had the part installed and we were ready to start making ice within 1 hour.He went by the installation information sent in by your customers. Thank you all, Jo Mesplay
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- Customer:
- David from Sarasota, FL
- Parts Used:
- WPW10190929
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker motor was buzzing. Unable to discharge ice.
I first turned off the refrigerator. I then used a hair dryer to melt and release the ice by warming the bottom of the mould. Then I turned the fridge back on and let the icemaker discharge the ice. I then turned off the icemaker and ordered the new part. I unplugged the fridge, removed the icemaker (three screws and an electrical connection). Then I replaced the heater/tray with the new one and turned everything back on. Within a couple of hours we began having ice again.
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