KFIS20XVMS11 KitchenAid Refrigerator - Instructions

Removed two 1/4" screws from the end cap with the nut driver and removed it. Transferred a few pieces from the old end cap to the new. Reinstalled the new end cap and presto, job complete.

easy peasy

No product was sent in the box for the shaft I received an empty box from them cannot perform any repairs because I got no product from this company. Called customer service said due to Covid no customer service available when online and receive no customer service no refund no product no help

Replaced motor it was not issue. Now I am stuck with a $300 motor I cannot return. When I say will not dispense ice everyone thinks it does not make ice. Auger does not turn to push ice out the door. Reason I thought it was auger motor when you push lever on door the auger turns about one eight of a turn. So, it would seem it is getting signal and power. Cannot find any articles on this specific issue. If anyone has a suggestion, please share.

Originally I took the module off and found that a small plastic part had broken. Both pieces were still there, so I super glued them together and reassembled the unit. It worked great for a couple months. I realized it needed a more permanent fix, so I found the model # and looked up the part. That was very easy on your website. I ordered the part expecting it to take 4-7 days. It was at my house in two days! 15 minutes later I was makin' ice, and makin' my wife happy. Thank you for an all around great experience. I'll definitely buy from you again.

Googled how to replace door gaskets and watched a video and did what it said and was so easy. took longer to remove everything and the shelves and storage bins and wash down the refrigerator than replace the door gaskets.

watched video
took me less than 5min. to replace inlet valve.
an cleaned my frig at the same time that took me longer to do.

Open the existing cover and carefully with the thumb and index fingers, pry the cover at over the left pin and remove the cover. Place the replacement onto the right pin and pry the left placing it over the left and you are done.

I removed the drawers and glass shelf that are over the pantry drawer as well as the small piece that allows the drawer to pull in and out. Then I simply snapped the old one out, snapped the new one in, replaced everything I had removed and Done! Took less than 10 minutes.

Took off old one and just replaced new, very easy and corrected problems!

It was very easy. I removed the two crisper drawers and the glass shelf above the pantry section. I removed two bolts with a nut driver and one screw from the slide track. I pulled out the broken piece and did that all in reverse. Took 5 mins tops.

Also I wanted to say I got my replacement part in two days with standard shipping.

Opened the boxes and hung them in the door just like the old ones

I removed the Deli Drawersvegatable and fruit drawers. Removed the glass panel. Removed the screws holding the Endcap and snapped the old one out. A back panel strip that controls the humidity snapped out. I installed the back panel to the new endcap. Installed the new endcap snapping it in place and used the screws to keep it in place.
It was not difficult and everything fit perfectly. The only thing it takes is a little understanding as to how it all fits together. It took about 20 minutes.

I fumbled a large jar of olives that hit the deli tray, inside lining and top of bottom freezer drawer before making it to the floor. The deli tray cracked, a gash was in the white bottom lining and the SS top of freezer drawer was dented. Service and delivery was excellent, fast and installation was a matter of popping the tray cover off and snapping in the new one. Now, if I could only change out the liner myself.........

We removed the old switch, unplugged it, plugged the new one in and it was easy to do. But when we tried to put the switch back in we had a very hard time doing it. Eventually got it in, but if it had not been for the difficulty we had getting the new switch to snap in to place, it would have taken under 5 minutes.