KSSC48QVS02 KitchenAid Refrigerator - Instructions

Had to widen screw access hole in motor frame enough to use the phillips bit with my 12V impact driver. That worked perfectly. It took an extra two hours of trying to break the screw free without stripping it and figure out what to do when it wouldn't budge. Once I got the screw out the fix went quick and the ice maker now works great. If you have a coroded screw go straight to the impact driver.

Unplugged power from unit. Removed tray bracket, removed 2 screws from drive motor cover, removed 4 screws from motor assembly, disconnected power from assembly, Replaced rubber seal at the lower end of the recently installed new shaft. Re-connected the power plug, placed the new dispenser assembly into position making sure the shaft was properly seated in the motor. Replace the four screws, plugged in main power and tested the dispenser prior to replacing the ice container. Tightened the screws, replace the cover and the tray bracket.

Replacement of parts was simple. But there are three main reasons that ice maker quits: door sensors stop working; ice maker, or it control system, stop working, or the coil controlling when water is released into the ice maker stops working. It was easy to replace the door senors; repairman replaced the ice maker and control board, which is located in one end of ice maker, but it ended up being the coil or simply a frozen water outlet into the ice maker that stopped the system from from working. The first thing you should do is to make sure that the water outlet into the icemaker is not frozen - use a hair dryer to melt frozen ice in the outlet - don't melt the plastic outlet with high heat. If the system still does not work go to this: look at red sensor on door to the the right. If it blinks twice in a couple of second with a time out and then repeats over and over, close the door on the receiving sensor on the left hand side of the casing and if the red light comes on steady then the sensor is working properly. So, now you have the coil that turns the water on and off or the water maker itself that can be bad. It will be one of these that are at fault, but not both. Call a repairman.

Used u-tube video to review steps in making repair. Wires shorter than described but after looking at replacement sockets difference was clear.

Removed the one screw holding the unit in place in the freezer and pulled it out. Removed the 3 screws that hold the motor in place on the ice maker. Replaced the motor unit, replaced the 3 screws, and re-installed the ice maker.
Sears wanted $170 for labor for the 10 minute job, plus $130 for the part, which I got here for $65.

i followed the online instructions on how to take the icemaker apart, which were very easy to follow. Once the new part arrived it plugged right in and a few steps later it was back together. within the hour we were hearing the sound of ice dropping into the tray. thanks for all the help this definitely saved us money and hopefully we get many more years out of this icemaker.

The emitter code: Hold the flap that covers the receiver. (On the left) If the emitter does not stay red, the emitter and receiver are defected.

Replaced the emitter and receiver board

Unplug the refrigerator:

I first removed the ice-maker service door by removing the 2 screws at the top. Next, I removed the 3 screws on the lift side that housed the receiver. It is close, so remove the 1 gold screws on the receiver. This will allow you to separate the switch without any damage. Plug the new receiver in and reverse the process. Put the gold screw in to secure the board. Replace the 3 screws back into the receiver panel.

Remove the 3 screws on the right side. The emitter has 2 gold screws. Remove them so I could separate the switch. Plug the new switch in and replace the 2 gold screws.
Place the 3 screws back into the right side panel.

This process took roughly 30 minutes. After assembly, the ice make was dropping ice in 30 minutes.

There are several large parts places in my area but I saved about $35 by ordering online.
I place my order on Friday morning and the part was in my hands Saturday @ 6: 30 PM the next day.




Oliver of Riverdale, Ga

Easy repair. Remove 2 hex bolts. And remove.Install Bracket and replace 2 hex bolts and reinstall ice maker door to bracket. 10 minute repair.

Called a repairman out. For $125 he told me what I already knew! The ice maker wasn't working. Said I needed new emitter boards and ice maker. Would go back to the shop and call me with an estimate. Estimated parts were $330 plus another service call to put them in.
Went on line and found PartSelect. Emitter boards were $87+shipping. Ordered. Arrived in 3 days. 3 screws on each side. Unplugged old boards. Plugged in new. 15 minutes. Still did not work. Took out ice maker and examined. Gear that drives ice ejector fell off. End of shaft broken. Ordered new motor unit from PartSelect. $61+shipping. Arrived in 2 days. Loosened 1 nut screw. Slid ice maker out. Unplugged. Removed motor cover. 3 screws removed motor. Replaced with new motor and reassembled. 15-20 minutes max.
3 hours later had ice coming out for under $160. Wish I had known sooner. Thanks PartSelect.

I removed the icemaker. One screw at the bottom and then unplug the electric. Remove the old motor from the face that has 3 screws holding it. Put the new motor in. A very simple job. I now have a full ice bin by the next morning.

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires. I had to get to the other side of the diffuser on the freezer side to unhook the diffuser. Access was a bit difficult.

Replaced the control of the ice maker assembly.

Repair was real easy, I had to remove several screws in the bottom of the icemaker module housing. The unit slide out with no problem there was a wire assembly that hat to be disconnected but this did not present a problem. The old module came out real easy after removing 4 screws and the replacement was not a problem to but in.

Removed the Wiring & Troubleshooting instructions from behind the front Grill and used to troubleshoot the KSCS25IN side by side refrigerator. I then removed the three screws from the Emitter assembly on the left side of the freezer. Then disconnected the four pin connector. Removed screw holding emitter PCB to housing and replaced with the new PCB and then re-installed. Similar steps for the Receiver assembly and PCB on the right side of the freezer. Unit started making ice after making some water level adjustments on the Timer assembly.

I first had a technician come out to the house and he wanted to charge nearly $300 to replace the icemaker unit. I told him he was "high" and began doing my own research of the problem. That's when I found this website (thank God!) and read the notes from other customers. I figured out the secret location of the KitchenAid icemaker troubleshooting guide (why they hide this information I have no idea -- it's ridiculous), and performed the diagnostics to determine the exact problem. That is how I discovered that the emitter and receiver control boards were bad and not the icemaker motor module as the technician had tried to tell me. Good thing I didn't pay him, because my icemaker still wouldn't be working! The electronic control boards are a piece of cake to replace -- just 3 screws on each. Be careful with the electronical connectors since they snap in - don't pull on the wires, first unhook the snaps holding the wire connector to the board and then disconnet it. Once I replaced the boards I turned my refrigerator back on and immediately I heard the water running to fill up the icemaker and not much later I heard my first piece of ice hit the bucket. Woohooo!!!! It feels nice to fix a problem myself for a reasonable price. This site rules. I'll be coming here again in the future!!!