KSO24C8EYB00 KitchenAid Refrigerator - Instructions

Open door and from appliance instruction book
Replace filter

While trying to get my icemaker to unjam (ice all stuck together) I broke the coupling under the ice bin. Shouldn't have tried to force it, but you learn from experience...
I found the diagram of what I needed to order on the website and ordered the part, which arrived in about 2 days. Dumped the ice out of the bin, removed the screw that held in the broken coupling, replaced the coupling and replaced the screw. Put the ice bin back into the freezer door and Voila.. ice dispenser works again.

Removed one screw that hold the cuopling and installed the new one. That it

Originally I took the module off and found that a small plastic part had broken. Both pieces were still there, so I super glued them together and reassembled the unit. It worked great for a couple months. I realized it needed a more permanent fix, so I found the model # and looked up the part. That was very easy on your website. I ordered the part expecting it to take 4-7 days. It was at my house in two days! 15 minutes later I was makin' ice, and makin' my wife happy. Thank you for an all around great experience. I'll definitely buy from you again.

After viewing online videos of the repair process, it was very easy to replace the evaporator fan motor - just remove the back panel of the freezer compartment for EASY access to the evaporator motor. I received the new motor a day earlier than I thought I would. I took 15 to 20 minutes to replace the old motor. The only problem was the wiring on the new motor was on the opposite side of the motor as compared with the old motor. I was able to rotate the new motor enough for the new wiring to connect. VERY HAPPY with the results. A word of caution: the motor mounting brackets are plastic - go easy when trying to remove the brackets.

We emptied out both sides, refrigerator and freezer, and followed the instructions in your video. We turned it off and disconnected the power. We took off the freezer door first. It made it much easier to get the shelves out and reach way back into the freezer. We removed the light and cover, then the ice auger motor. The back panel was easy to lift and remove. The wire assembly was a little hard to understand at first, but when we figured it out it was easy to remove and replace the bimetal defrost thermostat. We did check the video when we had the wire harness out, to make sure we got it right. We reassembled the freezer's inside parts and reattached the door. Before we turned the power back on, we scrubbed down the entire refrigerator. When we turned the power back on, the refrigerator and freezer were operating quietly - no sparks or explosions or shorting out - hooray! And the problems were solved.
The most important resource is your video. It looked like something we could do, and then ordered the parts. Our repair took a long time because we checked the video so many times. Thank you so much for the great information and the excellent parts. We could not have done it without you.

Piece of cake. It took me longer to remove the food from the freezer, remove shelves and back panel than to do the repair. I heard the fan making some noises so I replaced both the fan and defrost thermostat. I used the instructions submitted by a another customer. My 20+ year old fridge is like new now.

I ussed meter to check the voltage levels and they were fine. I refrence a you video on the refrigerator and foud out that the lights are setup in series like christmas tree lights. If the freezer light is out it will affect the rest of the lights in the refrigerator. I removed the freezer light module and test the light by swapping it with a know working light. the freezer light was the culprit that took the lights out in the side panels and the left side of the refrigerator section. I replaced the freezer light and all the lights now work without issue.

One light and they all go out. So i used one fo lights

It was straight forward enough--removed six screws from the metal cooling coil shield at the back of the freezer compartment and removed the shield. That left the motor and its mounting exposed atop the coil. Removed the electrical leads and popped out the motor and fan. Then I replaced the leads on the new motor, reset it in the mounting and pushed the fan propeller from the old motor on the spindle of the new. Twenty minutes tops.

Very simple fix, remove 3 screws, two connectors to the old switch

I removed the switch housing (4 screws), replacing the switch in the housing was a snap. It took 5 minutes, cost $8 and light works like new!

Why didn't I order this part and do the repair earlier? Very simple.

The light rocker switch wasnt working. I found the part on the web site. It was so easy. I used a screw driver to pop out the old one and pop the new one in. It took 5 min. Thanks!!!

Unscrewed Phillips screw from bottoms of ice container where the piece broke and installed new piece with old washers in place. Placed Phillips screw back in

I was amazed when Fed Ex pulled up to our front door the following day after I ordered the parts, I was wondering what they were delivering and to my amazement it was the parts I had ordered from parts select the previous day , thank you so much , you are awesome. My 73 year old husband who is a 5 year cancer survivor had the part installed and we were ready to start making ice within 1 hour.He went by the installation information sent in by your customers. Thank you all, Jo Mesplay

The only real difficultly I had replacing the ice door was getting the exterior trim off the freezer door. You have to push down on the bottom of the trim to release the tabs that hold it in place. After removal of the trim, the rest of the repair is pretty straight forward.
The ice door kit solved the problem!