KSSO48QTB04 KitchenAid Refrigerator - Instructions

The bearing & cup assembly was broken and the gears in the drive assy were stripped. Unfortunately I couldn't find anywhere to buy the gears without buying the entire motor assy with the gear box already on it. Cost was up to $85 with shipping but at least it now works fine.

To repair: a 1/4 nut driver will take off screw below ice maker and all you need to do is loosen the 2 screws above the ice maker then push it upward slightly and it will slide off the top 2 screws. Then pull the power connector off from behind the ice maker at the side of the refridge. Then pull straight out and it will slide off the water fill tube. Now with unit out of refridge I took the cover off the front of the ice maker and removed the 3 philip screws. I then pulled the motor/gear assy off from the chassis of the ice maker. I then had to remove the 2 philip screws on the chassis (under the motor/gear assy) to remove the cube maker/element from the chassis. This allowed me to remove the rotating cube spatula bar to replace the filler cup/bearing assy. Then I reinstalled the spatula bar and the 2 philip scews on the chassis to the cube maker/element assy. I then installed the new motor/gear assy to the chassis and installed the 3 remaining philip screws. Put the cover back on the ice maker and inserted assy back into the refridge by first reattaching the power connector and then sliding backward onto the water fill tube and then slipping over the top of the 2 top screws on the refridge. Then I installed the screw below the ice maker and tightened all 3. Presto - repair done in 30 minutes and perfect cubes were spitting out within the hour.

Used u-tube video to review steps in making repair. Wires shorter than described but after looking at replacement sockets difference was clear.

Used the online video and followed it step by step. Very good instructions on how to perform the repair.

I removed the icemaker. One screw at the bottom and then unplug the electric. Remove the old motor from the face that has 3 screws holding it. Put the new motor in. A very simple job. I now have a full ice bin by the next morning.

I just removed the unit and replaced the mold/'heater with the new one and re-installed. It was very easy and didn't have to turn off the refer. or empty the frozen food.
However , there were not instruction that came with the mold/heater unit. I had no problem but other do-in-uselfers may need some basic instructons
Jim

The emitter code: Hold the flap that covers the receiver. (On the left) If the emitter does not stay red, the emitter and receiver are defected.

Replaced the emitter and receiver board

Unplug the refrigerator:

I first removed the ice-maker service door by removing the 2 screws at the top. Next, I removed the 3 screws on the lift side that housed the receiver. It is close, so remove the 1 gold screws on the receiver. This will allow you to separate the switch without any damage. Plug the new receiver in and reverse the process. Put the gold screw in to secure the board. Replace the 3 screws back into the receiver panel.

Remove the 3 screws on the right side. The emitter has 2 gold screws. Remove them so I could separate the switch. Plug the new switch in and replace the 2 gold screws.
Place the 3 screws back into the right side panel.

This process took roughly 30 minutes. After assembly, the ice make was dropping ice in 30 minutes.

There are several large parts places in my area but I saved about $35 by ordering online.
I place my order on Friday morning and the part was in my hands Saturday @ 6: 30 PM the next day.




Oliver of Riverdale, Ga

The repair was simple.

I first did a diagnosis of the optical cuircuits and found them good. The tray heated up and when resetting the moor controller, the water cyccled to fill the tray so the only other thing it could be was the motor controller.

removed the service door for the ice maker
I removed the wire protectore screw and shroud
pulled the icemaker unit out and unplugged the unit
removed the motor controller end cap
unscrewed 3 screws holding the motor controller
removed and replaced the motor controller. ensured that all wire harness connector poiints were solid
reverse the above instructions and in 5 hours I was getting ice again!

$90 turned out to be a savings from the $250 it would have cost to have someone come out and look at the fridge.

I highly recommend to anyone who can read and use a screwdriver to perform this repair if you have diagnosed this as the root of your problem!

System not cooling. removed back cover and notice fan not rotating. Looked up unit and found diagram. Ordered motor which was received in less than 5 business days.
Replacement was super easy. Just unscrewed from frame, pulled off fan, put fan on new motor and remounted back in frame. Took 10 minutes tops.

Called a repairman out. For $125 he told me what I already knew! The ice maker wasn't working. Said I needed new emitter boards and ice maker. Would go back to the shop and call me with an estimate. Estimated parts were $330 plus another service call to put them in.
Went on line and found PartSelect. Emitter boards were $87+shipping. Ordered. Arrived in 3 days. 3 screws on each side. Unplugged old boards. Plugged in new. 15 minutes. Still did not work. Took out ice maker and examined. Gear that drives ice ejector fell off. End of shaft broken. Ordered new motor unit from PartSelect. $61+shipping. Arrived in 2 days. Loosened 1 nut screw. Slid ice maker out. Unplugged. Removed motor cover. 3 screws removed motor. Replaced with new motor and reassembled. 15-20 minutes max.
3 hours later had ice coming out for under $160. Wish I had known sooner. Thanks PartSelect.

Removed the Wiring & Troubleshooting instructions from behind the front Grill and used to troubleshoot the KSCS25IN side by side refrigerator. I then removed the three screws from the Emitter assembly on the left side of the freezer. Then disconnected the four pin connector. Removed screw holding emitter PCB to housing and replaced with the new PCB and then re-installed. Similar steps for the Receiver assembly and PCB on the right side of the freezer. Unit started making ice after making some water level adjustments on the Timer assembly.

I first had a technician come out to the house and he wanted to charge nearly $300 to replace the icemaker unit. I told him he was "high" and began doing my own research of the problem. That's when I found this website (thank God!) and read the notes from other customers. I figured out the secret location of the KitchenAid icemaker troubleshooting guide (why they hide this information I have no idea -- it's ridiculous), and performed the diagnostics to determine the exact problem. That is how I discovered that the emitter and receiver control boards were bad and not the icemaker motor module as the technician had tried to tell me. Good thing I didn't pay him, because my icemaker still wouldn't be working! The electronic control boards are a piece of cake to replace -- just 3 screws on each. Be careful with the electronical connectors since they snap in - don't pull on the wires, first unhook the snaps holding the wire connector to the board and then disconnet it. Once I replaced the boards I turned my refrigerator back on and immediately I heard the water running to fill up the icemaker and not much later I heard my first piece of ice hit the bucket. Woohooo!!!! It feels nice to fix a problem myself for a reasonable price. This site rules. I'll be coming here again in the future!!!

I pushed the lever on the filter located at the bottom of the refrigerator and it popped out.

Bought new applicator

filter has to be removed and attached then inserted into rifrigerator

I did an internet search about the problem and found the information and experience that other people had. Ordered the part and that's it. One important thing to remember is to unplug the power supply of the appliance prior to making any repair. I short circuited the original board when I tried to plug it back in after cleaning the optics. (The board might have been bad before that.) The red light stop working but the frige is making ice non stop!!