KFIS20XVWH5 KitchenAid Refrigerator - Instructions

Remove the grate at the back of the refrigerator. Remove the existing drawn tube. Replace the exiting drain tube with the updated drain tube. Check to see if water was draining properly. Replace the grate. Sit back and have a beer.

I changed the bulb but it still didn’t work. I ordered a bulb holder and replaced it and it works properly now. It was an easy repair, remove the bulb, gently pry the bulb holder out with a screwdriver and snap the new one in.

It was useful that under the description of the part in the catalog, it showed that this part was often used to repair this issue. The service was great and the delivery was fast.

First I had to figure out how to get the old unit out so I could work on it. The three screws that others wrote about were the ones that hold the motor in place. There are 3 screws holding the ice maker in the frame, along with one screw covering the electrical connection. The electrical connection was difficult to unplug because the locking tab was on the back side of the connection and with no room to work in the freezer it didn't become apparent until several frustrating minutes went by. There were no instructions provided, the picture on the ordering page showed the complete ice maker, and for $80 you get a printed circuit board with a small round item which must be the motor/timer control. The two plastic parts for moving the ice from the ice maker were included but not replaced because I didn't notice them until I had finished replacing the ice maker back in the freezer and wasn't going to start over again.
Once installed, there wasn't any noise, even of water flowing like the old one, could not tell if the unit was working or not. In the morning there was new ice in the bin indicating the repair had been successful. This is like anything else, if you have done it before it is a 5 minuter job but when you have to look at it and try to figure it out it takes a bit longer. All in all, it was simple enough, I was expecting a complete ice maker unit like was in the picture when ordered but only the motor module was actually needed.
We have another refrigerator/freezer that has an icemaker that is over 20 years old and has never been repaired, it is a Sears model though, probably made by Whirlpool or someone else.

Easy

Removed the lid and pantry drawer. Removed crisper drawer on right side and glass shelve. Removed 2 screws on glide. Removed 2 nuts with nut driver. Gently tugged on the pantry end cap and it released from the back wall. Had to rotate about 90 degrees to remove the extension off the back wall so I could remove the thermostat control arm from old piece and put it onto the new piece. Gently removed the thermostat control through a series of squeezing pieces and rotations. Do not force anything. Take your time as you are working with plastic that could break at any moment with force. Replace in reverse order.

I removed the drawers above and the glass shelf, then removedthe screws to remove the broken end cap then reversed the proceedure to install the new part. Was simple to do and it works fine.

watched video
took me less than 5min. to replace inlet valve.
an cleaned my frig at the same time that took me longer to do.

Chose these parts based on suggestion on this website, as well as other sites. They did not correct the problem. Shipping was also quite slow.

Easy repair, nothing complicated.

last time i tried it right away after removing from shipping box.. relaxing with with hot air gun... was not to easy... this time i allowed gaskets to relax for a week on a flat surface. in a warm room.... took less than 5 minutes per door.... no hot air needed.... VERY easy.

I removed the drawers and glass shelf that are over the pantry drawer as well as the small piece that allows the drawer to pull in and out. Then I simply snapped the old one out, snapped the new one in, replaced everything I had removed and Done! Took less than 10 minutes.

Originally I took the module off and found that a small plastic part had broken. Both pieces were still there, so I super glued them together and reassembled the unit. It worked great for a couple months. I realized it needed a more permanent fix, so I found the model # and looked up the part. That was very easy on your website. I ordered the part expecting it to take 4-7 days. It was at my house in two days! 15 minutes later I was makin' ice, and makin' my wife happy. Thank you for an all around great experience. I'll definitely buy from you again.

No product was sent in the box for the shaft I received an empty box from them cannot perform any repairs because I got no product from this company. Called customer service said due to Covid no customer service available when online and receive no customer service no refund no product no help

Removed two 1/4" screws from the end cap with the nut driver and removed it. Transferred a few pieces from the old end cap to the new. Reinstalled the new end cap and presto, job complete.

Replaced motor it was not issue. Now I am stuck with a $300 motor I cannot return. When I say will not dispense ice everyone thinks it does not make ice. Auger does not turn to push ice out the door. Reason I thought it was auger motor when you push lever on door the auger turns about one eight of a turn. So, it would seem it is getting signal and power. Cannot find any articles on this specific issue. If anyone has a suggestion, please share.