KSC23C9EYY00 KitchenAid Refrigerator - Instructions

I first replaced the lower (freezer) evaporator thermistor based on recommendation from other feedback, however that did nothing to resolve the problem. I subsequently discovered a diagnostic document hidden under the upper right door hinge, which helped me narrow the problem down to the upper (refrigerator) evaporator fan motor. After replacing the fan motor, my refrigerator is up and running again. The only challenge was accessing and removing the access panel(s) and air column. Once those were removed, replacing the fan motor was simple.

The troubleshooting time takes about 20 to 30 minutes. After checking out the solenoid (valve water), the water line, and the electronic board (emitter/receiver) are working fine. The only thing left is the ice module. I called Partselect and talked to a sale rep to make sure I get the right part, and the lady was so helpful by sendind the picture of the part so I can review before ordering it. I received the part in 3 days ( normal shipping) and did the folowings:
1) Unplugged the power cord from refrigerator.
2) Removed the ice module by removed a 1/4" screw from under the right side of the icemaker that retains the icemaker and a “U” plastic clamp and then pull out the whole unit it from the track.
3) Unplugged the cable connected to the ice maker.
4) Using the phillips screw driver to remove the 3 screws. Carefully pulled out the ice module and installed the new ice module.
5) Put the ice maker back to the freezer, plug the cable back to the ice maker and put the clamp and tighten the nut.
6) Plugged the power cable back to the wall.

The first ice I got in an hour and a full bucket of ice in less than 24 hours. I spent less than $80 for the whole thing. Thank you so much Partselect for the great service and the stories posted, it really helped me to get it done.

Online parts detail made identifiying the correct part very easy. $10 fix instead of a $150 service call. Once the right part was identified, fixing it was very easy.

Removed old starter and capacitor as per your website instruction.
Plugged in new parts.
Compresser turned on

It is as easy as is shown in the self-help video. (1) Disconnect the power, (2) Roll the appliance out so you can get to the back, (3) Using a nut driver remove all the screws from the lower back panel then remove the panel, (4) Remove the tensioner wire, (5) unplug the electrical connection to the capacitor, (6) gently but firmly remove the capacitor and starter relay as one unit, (7) preassemble your new capacitor and starter relay as one unit, (8) now simply reverse your steps for installing and you are done! These two parts saved me the cost of a new refrigerator. Almost as easy as changing a light bulb. PS: while you have the panel removed you can do a thorough cleaning with a soft brush and vacuum.

Remove back side cardboard access cover. About 6 dcrews need to be removed. Remove 9/16” bolt and lower compressor tray frame down to slide out wheel axel. Place wheel in slot and replace axel. Lift compressor tray and replace 9/16” bolt. Replace cardboard cover. Remove 2x4.

pulled the top shelf and poped open the door and replaced the filter

The refrigerator would make loud sounds humming sounds periodically. The bearings were going out on the evaporator motor. Emptied the freezer side of fridge. Unplugged unit. Took shroud off (6 screws). Removed the three wire clips. Pulled fan off shaft. Carefully pushed plastic strap to remove motor. Replaced with new motor. Carefully attached strap to hold motor. This seems very fragile so be very carefull to attach properly and not break. Reverse the rest and done in less than 15 minutes. 30 minutes cleaning the fridge.

Instructions were great five minutes to remove and replace fan....Thank You............ saved big money

Removed the cover to ice maker. Removed with 1/4 inch socket and the extension, the 2 Nutscrews holding the ice unit in place by bending down the plastic cross piece in front of the screws. Finally squeezing the electrical cover case to remove from the rear wall to get to the Electrical plug connection. Once cover away from the wall and new plug connected, the new ice maker was hung onto the upper slots and nut screws re-installed, again by bending the plastic cross piece for ease of securing the unit. Re-installed the cover and turned the unit on - it made ice like when the refrigerator was new.

Removed the 2 screws holding the light bulb shield, then the 4 uolding the metal panel. Unplugged the olw door switch and replaced.
reassembled the pieces.

Searched my issue on the internet then chose part select to see if bi-metal thermostat was available and it was so I ordered part which was under $30.00 incl. shipping. I then went to You Tube to watch how to replace the part but most importantly to find out where it was located and degree of difficulty. Replacement was rather simple and it fixed our 22 year old fridge. I must add that when I looked up the part it also told you what percent of the time that particular item actually fixed the problem based on others experience. I thought that was neat info. as I felt better about ordering something that may or may not fix my problem. Thank you,

Googled "intermittent clicking noise" or something similar and consensus was it was either the capacitor or compressor start relay. You-tubed videos on how to replace these. Looked easy. Just unplug them from the condenser and replace. Contacted Part Select and staff said 50% of the the time it was the capacitor, 50% of the time it was the relay. I was in a time crunch so I ordered both and they came in a couple of days. I replaced the capacitor but the clicking noise continued. I replaced the relay and problem solved! Maybe I could have gotten away with just replacing the relay, but I had them both by then and figured with a 10 year old fridge, better replace them both at the same time and be done with the problem. So far, so good.

went on this website to fine info ALWAYS GO TO TYE OF APP. FIRST THEN TYPE IN MODEL NUMBER...THAT WAY YOUR GOING TO GET THE INFO ONLY TO YOUR APP. then search under symptom .." DO LOTS OF READING HERE ",CLICK ON COSTUMER REPAIRS thats were i found additional info on my problem..now on to the fix.. it stands to reason that on my appy. anyways that if the to parts plug into each other then you should think smart and get both avoid the coming "i told you so, you should have ordered the other part to" didnt cost that much extra... word of advice here .. i have big hands so when " they say" to plug both together then plug into the compressor...DONT!!!! plug the start device in first then plug in capacitor... almost forgot!!!! make sure ALL ELECTRICAL PLUGS AND WIRES ARE CLEAN-NOT BURNT ECT... used a can of electric contact cleaner-NOT ON THE NEW PARTS JUST THE COMPRESSOR AND THE WIRE THAT PLUGS INTO THE CAPAC. .. its just that simple... you will have to let the app. run for at least 24-36 hrs. to get cool enough and stabilize. after that we had to readjust the temp settings a little bit no bigee enjoy!!!!!

ordered new filter, removed old filter from fridge, and installed new one