KSSC36FMS02 KitchenAid Refrigerator - Instructions
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- Customer:
- WARREN from JACKSONVILLE, OR
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Stopped Making Ice
Followed on line video
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- Customer:
- anthony from HAVELOCK, NC
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
changed the light bulb still would not work so I figured it was the switch sure enough.
I took a chance and ordered a switch that is next to the top of the door. looked for how to remove it easily done in ten minutes works fine last long time.
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- Customer:
- Craig from Orange, CA
- Parts Used:
- 8201515
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker in the freezer section quit making ice cubes.
First I had to figure out how to get the old unit out so I could work on it. The three screws that others wrote about were the ones that hold the motor in place. There are 3 screws holding the ice maker in the frame, along with one screw covering the electrical connection. The electrical connection was difficult to unplug because the locking tab was on the back side of the connection and with no room to work in the freezer it didn't become apparent until several frustrating minutes went by. There were no instructions provided, the picture on the ordering page showed the complete ice maker, and for $80 you get a printed circuit board with a small round item which must be the motor/timer control. The two plastic parts for moving the ice from the ice maker were included but not replaced because I didn't notice them until I had finished replacing the ice maker back in the freezer and wasn't going to start over again.
Once installed, there wasn't any noise, even of water flowing like the old one, could not tell if the unit was working or not. In the morning there was new ice in the bin indicating the repair had been successful. This is like anything else, if you have done it before it is a 5 minuter job but when you have to look at it and try to figure it out it takes a bit longer. All in all, it was simple enough, I was expecting a complete ice maker unit like was in the picture when ordered but only the motor module was actually needed.
We have another refrigerator/freezer that has an icemaker that is over 20 years old and has never been repaired, it is a Sears model though, probably made by Whirlpool or someone else.
Once installed, there wasn't any noise, even of water flowing like the old one, could not tell if the unit was working or not. In the morning there was new ice in the bin indicating the repair had been successful. This is like anything else, if you have done it before it is a 5 minuter job but when you have to look at it and try to figure it out it takes a bit longer. All in all, it was simple enough, I was expecting a complete ice maker unit like was in the picture when ordered but only the motor module was actually needed.
We have another refrigerator/freezer that has an icemaker that is over 20 years old and has never been repaired, it is a Sears model though, probably made by Whirlpool or someone else.
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- Customer:
- Elyse from Skokie, IL
- Parts Used:
- 4387478
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
the light socket broke apart
I took out the old socket by moving a clip. Reattached the electrical wires, clicked in the socket and that was it.
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- Customer:
- David from Hemet, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Light switch wasn't working.. As I would close the door I would notice our frig light wasn't going off...
I simply removed the old switch by gently pulling down on the old switch with a screwdriver. When it was about half way out I just gently pulled down on the old switch and it popped out... I removed the two connectors attached to the old switch by pulling on the connectors with a pliers...I tried using my fingers but wasn't able to pull the connectors off so I used pliers. It worked perfectly.. When pulling off the old connectors, make sure you attach the new switch to the same tabs on the new switch... It was very easy to do and took under 5 mins.....The light switch works perfect....P.S. You should unplug the frig while making the connection just in case....Safety first....!!!
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Ice maker not working
Easy plug and play repair for anyone. Sourced the part and watched the video instruction on the website. The video was spot on, the old part was removed and replaced with the new part. The video explained in detail the step by step instructions plus added what tools were required. Very simple fix and the part arrived a day early! Very satisified with the service and easy repair instructions. With a 1 being the easiest and 10 being difficult this would have a rating of 2.
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- Customer:
- THOMAS from WILLARD, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
defective light switch
inserted a knife between the switch and the plastic interior in order to pop the switch out.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
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- Customer:
- Keith from Green Valley, AZ
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Ice maker would not turn off. Kept making ice! Even turned off all water to house, but then realized that ice maker was being fed by pressurized RO tank!!
Broken plastic part in motor assembly. Very simple to replace. Sears wanted $322.00!!!
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- Customer:
- Mark from Fairview Heights, IL
- Parts Used:
- 8201515
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Ice maker wouldn't cycle
Originally I took the module off and found that a small plastic part had broken. Both pieces were still there, so I super glued them together and reassembled the unit. It worked great for a couple months. I realized it needed a more permanent fix, so I found the model # and looked up the part. That was very easy on your website. I ordered the part expecting it to take 4-7 days. It was at my house in two days! 15 minutes later I was makin' ice, and makin' my wife happy. Thank you for an all around great experience. I'll definitely buy from you again.
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- Customer:
- JAMIE from HANOVER, PA
- Parts Used:
- W10190935
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
icemaker wasn't making ice
i followed the online instructions on how to take the icemaker apart, which were very easy to follow. Once the new part arrived it plugged right in and a few steps later it was back together. within the hour we were hearing the sound of ice dropping into the tray. thanks for all the help this definitely saved us money and hopefully we get many more years out of this icemaker.
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- Customer:
- dorotea from staten island, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light didnt go on
The light rocker switch wasnt working. I found the part on the web site. It was so easy. I used a screw driver to pop out the old one and pop the new one in. It took 5 min. Thanks!!!
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- Customer:
- Sean from Lancster, CA
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker stopped making ice
Removed the one screw holding the unit in place in the freezer and pulled it out. Removed the 3 screws that hold the motor in place on the ice maker. Replaced the motor unit, replaced the 3 screws, and re-installed the ice maker.
Sears wanted $170 for labor for the 10 minute job, plus $130 for the part, which I got here for $65.
Sears wanted $170 for labor for the 10 minute job, plus $130 for the part, which I got here for $65.
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- Customer:
- Thomas from Roseville, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door light switch disintegrated
Very simple fix, remove 3 screws, two connectors to the old switch
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- Customer:
- Lori from Boca Raton, FL
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
My ice maker just stopped working
I Removed 3 screws, pulled off the plate and put the new one on, screwed in 3 screws and away I went. I could not believe how easy it was to order the part and how quickly it arrived. I was very pleased. And I was literally screaming with excitement when I heard the first set of ice cubes drop!
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- Customer:
- stu from richmond, VA
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
fridge door switch did not work
I removed the switch housing (4 screws), replacing the switch in the housing was a snap. It took 5 minutes, cost $8 and light works like new!
Why didn't I order this part and do the repair earlier? Very simple.
Why didn't I order this part and do the repair earlier? Very simple.
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