KTHC18KDAL00 KitchenAid Refrigerator - Instructions

The repair story webpage has some problems. I want to rate it "very helpful" but it showed "not helpful". I am pleased with the order service. It was very hard to find the parts on the web. There are a couple of web sites but only partselect has it in inventory. I ordered it, and it came in within 5 days. Excellent service. Will continue to order parts from this site in the future.

The majority of the repair time was spent moving the items in the refrigerator off the glass top under which the track was to be placed. After that, the track was a cinch to put in its place (it's pretty idiot-proof). Perhaps the track wouldn't need replacement if it were made of something stronger than plastic, but I felt pretty handy doing this for my wife, and she's glad to have the hydrator drawers back in proper operation.

Followed the video instructions.

After watching videos how to replace went very easy.removed ice maker cut wires replaced switch put back together now working ok so far.

The light rocker switch wasnt working. I found the part on the web site. It was so easy. I used a screw driver to pop out the old one and pop the new one in. It took 5 min. Thanks!!!

I removed the switch housing (4 screws), replacing the switch in the housing was a snap. It took 5 minutes, cost $8 and light works like new!

Why didn't I order this part and do the repair earlier? Very simple.

Very simple fix, remove 3 screws, two connectors to the old switch

The rail just snapped into place with a light pressure. I worried it would require manipulation or heavy pressure and I would break the end while installing it.

In my case the defrost thermostat was not the problem. Not worth going through the hassle of checking the thermostat as I would have had to cut it out and test it in another freezer (while the food that was in the freezer was being stored elsewhere). I just ended up buying it and replacing it. So, like I said the defrost thermostat was NOT the issue. I ended up getting a drain tube heater strap, and have been keeping my eye on the fridge. It hasn't been long enough to say the strap fixed the problem, but all indications are pointing to that being the case.

I replaced the defrost relay folling instructions I read on the internet--and it still didn't work--So I replaced the compressor start relay which was easier than the defrost relay--it worked and the fridg is working good.

The parts were reasonably priced, shipped promptly and received in a couple of days. I reviewed a YouTube video before starting that was beneficial. Huge savings over retail repair service. A+ replacement parts house and I would highly recommend.

The repair was easy, I removed the cover on the top front of the fresh food compartment. It housed the defrost timer which was easy to identify and replace. Just removed a screw, unplugged the wires and replaced with the new part. Unfortunately, that wasn't the only problem. I also had to replace the defrost element that the timer sent power to. While I was at it, I replaced the defroster thermostat. The entire repair took under an hour, diagnosing the problem took the most time and effort.

After the front panel was removed, disconnected the timer and installed new in reverse order. The provided instructions could be more straight forward, I spent more time reading it than the installation itself.

I replaced the cracked crisper drawers with the new ones just by sliding them in the bottom of the refrigerator. This did not solve the problem because one of the drawers was smaller than the other one and left a big space. When I ordered the Crisper Drawers I looked at the part diagram and it looked to me that the drawers were two different sizes and thats what I ordered. I now need to order another large drawer to finish the repair.

removed old and installed new compartment door by hand.