KSSP36QHB00 KitchenAid Refrigerator - Instructions

Unplug the refrigerator. Snap off the ring surrounding the dispenser from the bottom. There are two slots on the bottom. This is the toughest part of the repair because my refigerator is older and the part stuck. Then unscrew the two hex screws and unsnap the parts, then reassemble with the new parts. Snap the ring back on and you're all set. Pretty easy.

My troubleshooting narrowed down the problem to either the control assembly or the thermostat, so I bought both just in case. The motor assembly fixed the problem and I didn't need to install the thermostat.

The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.

removed the Ice Tray, removed the cover that the motor is attached to, The biggest problem I had was getting the coupler off the drive shaft. It would not tightyen up and would not turn auger. I had to remove the unit and take a hack saw to cut the coupler off
The other problem I could not get the wireing harness unpluged from the refigrator, and had to remove each individual wire from its contact. I had to remove the whole motor unit inorder to get the old coupler off.

The repair was actually easy; however I have an ice dispencer/crusher attached and the which the diagram supplied with the part did not include. I had to make several calls before I was e-mailed the diagram.
Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to figure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!

The control bracket is made of plastic and holds two microswitches that activate the ice dispenser and the water dispenser. The plastic clips that held the switches on the control bracket broke so that the switches no longer operated when the ice dispenser lever was operated.

Two screws held the external dispenser bezel, and two screws held the control bracket in place. The wiring and switches were transferred to the new bracket and the new bracket screwed into place. Then the bezel was replaced.

Total repair time was less than 5 minutes. The control bracket was $16.50 with shipping and arrived two days after I placed the order.

The PartSelect website had a clear diagram of the control bracket so I was comfortable with the order.

1) At bottom of ice maker trim there are two small slots at right and left ; use screw driver to pry away from door; lift trim upward away from door 2)using 1/4" nutdriver remove screws from 4 corners, 3) remove 2 screws from control panel 4) disconnect all wires/cables and set exterior panel aside. 5) locate 2" pin that runs through door spring and use needle nose pliers to remove round clip on left end of pin don't lose this clip 6) while pushing ice maker lever (where you would push with your glass) use needle nose to pull the long pin out to the right 7) Remove all remaining parts by hand (i.e. the pin, the dash pot and white lever and the ice door) 8)slide new control lever into slots on exterior side of the new door 9) -tricky part- using needle nose, push pin back through the right hinge point, the new lever, the new door, the new spring and the left hinge point (note the new door has no electric wire connector) 10) using the needle nose, carefully replace the little round clip on the left end of the metal pin. 11) reconnect all the wires (don't worry about the wire that had been connected to the door wire, just fold it aside) 12) replace two screws screws in control panel and four screws at corners of exterior panel 13) snap outer trim panel back in place.

I removed the ice maker which required removing 3 screws and then disconnecting the electrical plug. Once the ice maker was out, I removed the 3 screws that held the motor assembly to the unit.
I removed the motor, replacing it with the new one.
Plugged the power supply cord back in, replaced the unit with the 3 screws and within a few minutes the unit was receiving water and by the next day I had ICE. This saved me $50. for the service call, then another $25.00 installation fee when the part came in (had to be ordered) plus the markup on the motor (approx. $25.00) So I saved approx. $100. and only took about 30 min.

Originally replaced water inlet valve, not the problem. Tried to work from cheap to expensive.
1. Turn off power, shut off water supply
2. Loosen top two screws of ice maker (will slide up and off, no need to take top two out)
3.Remove bottom screw from ice maker
4.Pulled unit, snapped out existing wire harness
5.Cut hole for water inlet on end of new unit and attached wire icemaking on/off bracket.
6 Connected existing wiring harness to new unit
7. Slid new unit down onto top two screws, put in bottom screw and tightened all three
8. Turned on power and water supply
Had ice being made within two hours. Part Select has given me great service, highly recommend.

1. turn off power.
2. pop off ice maker cover to access motor assembly.
3. remove three screws to assembly.
4. pull off assembly.
5. attach new assembly making sure metal arm and plastic
ice tray rod align with assembly.
6. screw assembly onto unit.
7. replace cover.
8. plug in refrigerator.
9. enjoy ice again with no leakage into freezer.

I removed two screws on the top and one underneath the unit. Then I disconnected the cable. The hardest part was getting the nut driver on the bottom screw because it was obscured by the unit. The replacement unit plugged right in! I got my first batch of ice in about 20 minutes. All I really needed was the timer unit, but the entire ice maker wasn't much more expensive, especially when you consider the time saved on installation!

The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.

open ice maker door, use mirror to view slot in front of ice maker, slip piece in place and done

Received my kit quickly. Job was fast and easy. Removed 3 screws with nutdriver and unpluged the wiring harness. Use a flat blade screwdriver to lift the tab on the plastic end cap of the harness. The icemaker comes out in one piece. The wiring harness that came installed on the replacement icemaker matched mine perfectly. (It comes with two others). I plugged the new one in, replaced the screws, bottom one first to help hold it while replacing the top two screws. I used the shut-off arm from my faulty icemaker. Turned the power back on and put 1/2 cup of water in the tray and walked away. Ice dropping into the bin was music to my ears. Didn't need any of the clips or things that came with the icemaker. It was basically a "plug and play". I'm so happy to have ice again, and at a great savings!

I had a technician called out to the house to look at repairing several appliances that all have broken parts after just 3 yrs of use. Hood, Microwave, Oven, Fridge all in need of minor repairs..

Anyway - the estimate was $240 to replace the ice maker. I ordered PS358591 for $104. and it came in a couple days.. I took out one screw - slid out the icemaker, unplugged it - plugged in new one and slid it in the slot - and done !! Took about 20 mins.. didnt need any of the wiring harnesses in the box from partselect. Was way to easy to do !!

Thank you !

First, I unplugged the power to the entire fridge, and then removed the ice tray and ice door. Next, I unplugged the flat plug in the very back left behind the icemaker. Then I removed the 1/4" hex head sheet metal screws (2) and the phillips head screw (1) that hold the icemaker to the left side of the freezer wall. New icemaker came with a different style trip arm, so I used it. Plugged new icemaker in before reattaching it with the same (3) screws. Replaced ice tray and door, plugged in fridge, and waited....Dumped its first batch of ice maybe a couple of hours later. Not much trouble-shooting is needed when the entire icemaker is as easy and relatively inexpensive to replace as this. Twenty minutes, max.