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KSSC36QMS01 KitchenAid Refrigerator - Instructions

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All Instructions for the KSSC36QMS01
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Customer:
Larry from Garner, NC
Parts Used:
WP2162361
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Ice dispenser would not dispense ice through the door
First I unplugged the frig, and turned offed the water and ice dispenser using the on/off panel switch. I removed the panel by inserting a small flat blade screwdriver at the bottom of the panel where the plastic studs locked the panel in place. By inserting a little upward pressure, the panel popped right ouff. The Micro Switch was very easy to remove and replace. Just make sure that the plunger on the ice dispenser makes solid contact with the switch when depressed.
36 of 41 people found this instruction helpful.
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Customer:
Robert E. from Payson, UT
Parts Used:
W11629974
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
The ice maker stopped producing ice.
If you remove the bottom vent panel of the refrigerator there are two schematics for the refrigerator. One for the fridge and one for the icemaker. The icemaker has an emitter and a receiver that will tell the icemaker when it is ok to dump ice and add water. The receiver has an LED that blinks different codes. The codes give you an idea where your problem is located. In my case it coded out to be the optics (emitter and receiver). Replacement of the parts involves the removal of three screws on each component and disconnecting a wire harness on each component. Install the new components by following the removal process in reverse. The total cost was $80.00. This was half the price Sears wanted for the parts and about the same price to have a Sears repairman just show up at the house.
34 of 36 people found this instruction helpful.
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Customer:
Brandie from Dover, AR
Parts Used:
W10190935, WP2180224
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Ice was being made, but wouldn't drop
My icemaker wouldn’t pop out the ice. I bought a used fridge from 2nd Time Around in Russellville AR which was the most horrible customer service experience of my life. They were supposed to have a 60 day warranty but didn’t follow through. After months of begging them, and knowing what part I needed, I just ordered it myself. It was so easy and quick and fixed my issue my husband said we should have done that months ago and avoided the hassle. It was worth the money to have the peace of mind. Now everything is perfect! All we had to do was remove the icemaker, take off the side with a screwdriver, replace the part and slide it back in. We had ice in hours! Shipping was quick (a couple days) the part was 30 dollars cheaper than other places I checked. We love it!
39 of 51 people found this instruction helpful.
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Customer:
Teddie from Sherman Oaks, CA
Parts Used:
WP2180226, WP2162361
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Wrench (Adjustable)
water dispenser not working
Remove side handle from the freezer door ...pop out the black panel from the ice/water dispenser... you need to bend it a little bit to remove... un snap the electrical connections ...the plastic connectors, not from the fridge or the back of the panel,there are plastic connectors (white) in the middle between the fridge & the plastic outside panel.I needed a thin knife to lift the connector snaps to pull the pieces apart. It's not a bad idea to note how they match up so you can put it back properly. unscrew the white panel. There are two screws remove panel.I had to cut the micro switch out of the old style panel. the new panel is much more precise. By the way, if you are replacing the micro switch, it's a good thing to know, there are two. One is for the ice maker, the other is for the water dispenser. You might as well replace both at the same time even if one is working it will save you having to do this again anytime soon.Snap the micro chip into place & thread the wires back through the control panel screw the panel back into the door snap the wires togeather. now test the water dispenser just to be sure. Now arm wrestle the panel back in to the tracks. This is the hardest part. Why it doesn't just slide in is beyond me. Must have been designed by a guy!!! It really is easy & it saved me $300.
37 of 51 people found this instruction helpful.
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Customer:
Dennis from The Woodlands, TX
Parts Used:
EDR5RXD1
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Water filter needed replacement
Twisted the knob on the bottom front of the refrigerator that holds the filter in place. Inserted new filter and it was done !
38 of 54 people found this instruction helpful.
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Customer:
shannon from sierra vista, AZ
Parts Used:
W10190935
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
The icemaker stopped filling the ice tray to make ice.
I checked the fuses and hoses in the back of the refrigerator to make sure water WAS in fact getting to the front of the fridge. Since the water through the front door worked fine, I had to check the water tube running to the ice maker. It was fine and water was waiting to go somewhere! I decided to pull the icemaker out of the fridge to see what I could fine. Once it was out, I took the ICEMAKER CONTROL AND MOTOR ASSEMBLY off (that's the side part with the dial on it). Only 3 screws to take that off, and it was EASY to see what was wrong once I took that off. There was a connection that was obviously bad (looked almost like it had burned out). My thought was that it was obvious what part was bad, what would it hurt for me to try to fix it myself? When I got online to find the part, PartSelect was the only one that I found that had the EXACT part that I needed, and lucky for me, there were multiple pictures of multiple angles of the part so I could compare and make sure I had the right one!! The part with shipping cost less than the cost of a repair tech to even come out and look at the fridge. Then add the cost of the part and labor if I had the repair tech fix it...I probably saved about $250!!!!
32 of 37 people found this instruction helpful.
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Customer:
Dwight from Marietta, OK
Parts Used:
W10823377
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Door chute broken
First removed the outside cover plate which was some what scary not to break plastic cover. Had read about another discription of removal of cover to start from the bottom because the top is inserted in slots that would have broken if removed from the top. After cover plate removed it was simple to remove the broken parts and install the new parts. The most difficult part to put back in was the spring and rod had to be inserted the same time.
34 of 45 people found this instruction helpful.
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Customer:
Ron from Newton, IA
Parts Used:
WP2194719
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
One finger of the spring steel peice that holds the ice maker and water dispenser levers out broke.
I removed the screw holding the spring steel retainer/clip using a quarter inch ratchet wrench a swivel with a quarter inch socket and a short extention, then just installed the new one. This spring steal through the door ice maker / water despenser lever spring was an easy fix.
I found you by googling appliance repair parts, and found your site really easy to use. I couldn't believe how fast the part came and the very reasonable price. I put you on my web browser's favorites.
Thanks,
Ron
34 of 45 people found this instruction helpful.
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Customer:
terry from panama city beach, FL
Parts Used:
WP2188917
Difficulty Level:
Really Easy
Total Repair Time:
More than 2 hours
Tools:
Nutdriver
ice would not drop
removed the shaft that had worn end-replaced with new one- ok now
46 of 82 people found this instruction helpful.
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Customer:
John from North Andover, MA
Parts Used:
WP2186494B
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
water filter cap broke when extracting old filter
ordered new filter cap, installed on new filter and reinstalled in refrigerator
31 of 38 people found this instruction helpful.
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Customer:
s. from fort lauderdale, FL
Parts Used:
W10629033
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
no electricity going from inverter to compressor
pulled out inverter box, opened up and located burned components in circuit board. rolled the dice bought new one and installed. the terminal leading from inverter didn't match the terminal coming from the compressor . cut both off and supplied my own junction terminal.
42 of 71 people found this instruction helpful.
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Customer:
Bryan from Eugene, OR
Parts Used:
WP2180226
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Water won't flow from water dispenser
Found the control bracket housing had broken and micro switch for the water pump was not making contact with mechanical link. (In other words when you put a cup under the dispenser and push water did NOT come out.)

I removed the faceplate and switches, removed all the switches and installed them in the new control bracket. Installed new control bracket into fridge and tested. Works! Reinstalled faceplate and switches and drained system for a few minutes. Man I forgot how good filtered water tasted!
28 of 30 people found this instruction helpful.
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Customer:
Jason from Austin, TX
Parts Used:
WP628356
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
32 of 44 people found this instruction helpful.
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Customer:
Glenn from San Marcos, CA
Parts Used:
W11629974
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
My ice maker stopped producing ice. It would dispense ice that was already made and the water dispenser worked.
I looked at some online diagnostics info and the owner's manual. The "error code" blinking red light on the receiver unit (located adjacent to the ice bucket) indicated that the emitter/receiver units were faulty. I located the parts on the PartSelect website (their price was less than half of what they wanted on the Sears website) and ordered them. I didn't pay for the expedited shipping and still received the parts within two days of ordering. Powered down the refrigerator, three simple screws to remove each cover for the emitter and receiver, unplug the old units and pop in the new units, replace the covers for each unit, repowered the fridge and, voila, you've got ice. I completed the repairs in less than 10 minutes. Couldn't be happier with the price, the diagnostics links/info or the prompt service. Next time I have an appliance issue, my first stop will be this website.
26 of 27 people found this instruction helpful.
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Customer:
David from Albany, OR
Parts Used:
W11384469
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
The light switch on the refridgerator broke - no light.
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
34 of 52 people found this instruction helpful.
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All Instructions for the KSSC36QMS01
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