KSSC36QTS02 KitchenAid Refrigerator - Instructions

I had falsely assumed that the ice maker control module was the problem, so I ordered a new one and replaced it. Still no ice. Upon closer examination of the whole unit, I noticed the heating element had a corroded spot, and checked it with a continuity tester, and found it was bad. I ordered a new complete ice maker unit, and it was actually easier to replace the whole unit rather than just the control module, and only cost about $20 more. I was able to return the control module for a full refund. I would highly recommend replacing the whole ice maker if it is not working, rather than just the control module. It is also handy to know that there are little "ports" on the control module for testing all the functions with a multi-tester. One for the motor marked with an "M", "T" for thermostat, "H" for heater, "N" for neutral. Had I known all this from the start, it would have saved me a lot of time and trouble replacing the wrong part!

followed the instructions on the box

My Kitchenaid side by side freezer has an ice dispenser on the door that would not dispense ice. The electronic door opened and the motor would come on with a repeated clicking noise. The Auger would turn with a few ice cubes in the bin, but not under load. After ruling out a clogged chute, I figured that the motor was stripped. The rod that turns the auger is a hexagon shaped piece, much like a screw driver you would use with your drill. After years of breaking down ice, it stripped the hexagon key in the motor, and would just spin under load. Now, PAY ATTENTION TO THIS PART. I looked online for a repair and saw a very similar motor repair that involved taking off the front panel and electronics. I did this, and ran into a solid piece of plastic with no way to get to the motor. I then looked at the inside of the freezer door more carefully. About 2/3 down I saw a small panel held in place by four 1/4 inch hex nuts. What was a 15 minute job, cost me over an hour removing and replacing the front of the freezer. Anyway, the replacement motor fixed the problem without a hitch, and now we have ice. Of note, this is the second repair of this ice maker system, after first having to replace the ice maker itself. And, this the second Kitchenaid built in refrigerator of this model as our first had ice maker issues and was returned as a recall. It is only 5 years old.

Snapped the large end of the coupling onto the main line coming from the water source and snapped the other end onto the small line leading to the ice maker. Quick and simple.

Replaced the ice bin button by removing the ice bin, turning it upside down and dumping the ice, and replacing the pastic part that broke with the right size socket. It was very easy. Part was easy to find at PartSelect. Would have just left it broken if I could not find the part as a repair person would have charged $100 just to come to the house and I would have had to take off work. With PartSelect, it cost me $15 and I fixed it myself in under 10 minutes. Way to go PartSelect!!

Unplugged refrigerator. Used nut driver to remove small bolt retaining wire cover on right side of ice maker. Removed wire cover, used flat head screw driver to depress side-rail clips. Ice maker slid out, unplugged. Timer module cover pops off easily. Three screws removed the timer module. Installation was reverse of removal. Had ice in less than an hour, bin was full by next morning. If you have a screw driver and know what it's for, this job should come easily.

After watching the instr. film I found it very easy to do.
This is what motivated me to do the job and save a LOT of money. It was actually the second repair I did.

removed screws that held the ice maker in place, then removed the cover (popped off) The drive element was easy to remove, three screws and it was out. I put in the new part and reinstalled the icemaker with the three screws that hold it in place. I never call Sears for any repair. They use contract help and I have heard horror stories about those guys!

tested bulb good ,replaced door switch first(least expensive)then ordered light socket and circuitboard.If clicking sound is heard replace circuitboard first to save on return shipping because the switch and socket where ok

ridiculous how a tiny plastic broken part required a full motor assembly replacement. that being said, i went online, found this website and easily identified the part i needed to order. i was impressed when it arrived within a couple of days. removing the old motor and replacing the new was a piece of cake...and i am NOT mechanically inclined,

I called the local Amana repair man, wanted $150 for a new ice maker because they could not get the part I needed. Found Partsselect.com and the part cost $17 with shipping. They saved me over $100. The repair was very easy too, just removed a couple of screws.

Thanks,
Matt

Watched the website repair & adjustment video, ordered the part which was exactly like the one currently in the fridge. Took only 10 min. to install. Then, 2 hours later we had ice! And still have ice on a consitent basis. Easy fix, life's good!

i took the cover plate off the inside of the freezer under the ice bin[two screws] then I disconnected the wiring harness, then removed the four screws to remove the motor and then put the new motor in and the ice dispenser dispensed ice. Less than 1/2 hour with only needing a nut driver,and a flashlight.

removed 3 screws and power wire clip, removed old ice maker, reinstalled new ice make by snaping in power wire clip and the 3 screws that hold ice maker, reinstalled wire bracket/arm that stops ice maker once tray is full of ice. done

We took out the old filter and put in the new one. Ran out a few gallons of water then it was ready to use.