KSSS36QTW02 KitchenAid Refrigerator - Instructions
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- Customer:
- mark from WAPPINGERS FL, NY
- Parts Used:
- W10297245
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver
broke stripper arm long time ago so ice was falling in places it should not have sometimes
there were 3 nuts on the bottom of the unit that held ice maker unit in place but i had a lot of ice where it held the unit in place so i clipped it.it was a little hard pulling it out lifting it up and twisting the i saw the plug and disconnected it and worked on the table and took the 2 screws of the motor plate and pulled apart and in stalled new stripper and cup and put back together and it went in a lot easier dont forget to take off swinging door in front of ice maker snaps out hope this helps for this model
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- Customer:
- David from Hemet, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Light switch wasn't working.. As I would close the door I would notice our frig light wasn't going off...
I simply removed the old switch by gently pulling down on the old switch with a screwdriver. When it was about half way out I just gently pulled down on the old switch and it popped out... I removed the two connectors attached to the old switch by pulling on the connectors with a pliers...I tried using my fingers but wasn't able to pull the connectors off so I used pliers. It worked perfectly.. When pulling off the old connectors, make sure you attach the new switch to the same tabs on the new switch... It was very easy to do and took under 5 mins.....The light switch works perfect....P.S. You should unplug the frig while making the connection just in case....Safety first....!!!
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- Customer:
- Joshua from Lawrenceville, GA
- Parts Used:
- W11629974
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Refrigerator would not stop making ice
Easy repair, unplug the fridge and then remove the 3 screws on each side of the freezer holding the emitter and receiver. Swap the boards and re-install. Takes less than 10 minutes.
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- Customer:
- THOMAS from WILLARD, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
defective light switch
inserted a knife between the switch and the plastic interior in order to pop the switch out.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
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- Customer:
- Keith from Green Valley, AZ
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Ice maker would not turn off. Kept making ice! Even turned off all water to house, but then realized that ice maker was being fed by pressurized RO tank!!
Broken plastic part in motor assembly. Very simple to replace. Sears wanted $322.00!!!
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- Customer:
- anthony from HAVELOCK, NC
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
changed the light bulb still would not work so I figured it was the switch sure enough.
I took a chance and ordered a switch that is next to the top of the door. looked for how to remove it easily done in ten minutes works fine last long time.
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- Customer:
- dorotea from staten island, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light didnt go on
The light rocker switch wasnt working. I found the part on the web site. It was so easy. I used a screw driver to pop out the old one and pop the new one in. It took 5 min. Thanks!!!
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- Customer:
- Lori from Boca Raton, FL
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
My ice maker just stopped working
I Removed 3 screws, pulled off the plate and put the new one on, screwed in 3 screws and away I went. I could not believe how easy it was to order the part and how quickly it arrived. I was very pleased. And I was literally screaming with excitement when I heard the first set of ice cubes drop!
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- Customer:
- Thomas from Roseville, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door light switch disintegrated
Very simple fix, remove 3 screws, two connectors to the old switch
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- Customer:
- stu from richmond, VA
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
fridge door switch did not work
I removed the switch housing (4 screws), replacing the switch in the housing was a snap. It took 5 minutes, cost $8 and light works like new!
Why didn't I order this part and do the repair earlier? Very simple.
Why didn't I order this part and do the repair earlier? Very simple.
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- Customer:
- Louis from BASKING RIDGE, NJ
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker clicked CW and CCW, but did not make ice
Replaced the control of the ice maker assembly.
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- Customer:
- Conley from richmond, TX
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice maker failure to produce ice
The repair was simple.
I first did a diagnosis of the optical cuircuits and found them good. The tray heated up and when resetting the moor controller, the water cyccled to fill the tray so the only other thing it could be was the motor controller.
removed the service door for the ice maker
I removed the wire protectore screw and shroud
pulled the icemaker unit out and unplugged the unit
removed the motor controller end cap
unscrewed 3 screws holding the motor controller
removed and replaced the motor controller. ensured that all wire harness connector poiints were solid
reverse the above instructions and in 5 hours I was getting ice again!
$90 turned out to be a savings from the $250 it would have cost to have someone come out and look at the fridge.
I highly recommend to anyone who can read and use a screwdriver to perform this repair if you have diagnosed this as the root of your problem!
I first did a diagnosis of the optical cuircuits and found them good. The tray heated up and when resetting the moor controller, the water cyccled to fill the tray so the only other thing it could be was the motor controller.
removed the service door for the ice maker
I removed the wire protectore screw and shroud
pulled the icemaker unit out and unplugged the unit
removed the motor controller end cap
unscrewed 3 screws holding the motor controller
removed and replaced the motor controller. ensured that all wire harness connector poiints were solid
reverse the above instructions and in 5 hours I was getting ice again!
$90 turned out to be a savings from the $250 it would have cost to have someone come out and look at the fridge.
I highly recommend to anyone who can read and use a screwdriver to perform this repair if you have diagnosed this as the root of your problem!
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- Customer:
- Curtis from Blackwood, NJ
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench set
The icemaker on the refrigerator had stoped working.
Repair was real easy, I had to remove several screws in the bottom of the icemaker module housing. The unit slide out with no problem there was a wire assembly that hat to be disconnected but this did not present a problem. The old module came out real easy after removing 4 screws and the replacement was not a problem to but in.
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- Customer:
- Douglas from San Mateo, CA
- Parts Used:
- W11629974
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker quit making ice.
Removed the Wiring & Troubleshooting instructions from behind the front Grill and used to troubleshoot the KSCS25IN side by side refrigerator. I then removed the three screws from the Emitter assembly on the left side of the freezer. Then disconnected the four pin connector. Removed screw holding emitter PCB to housing and replaced with the new PCB and then re-installed. Similar steps for the Receiver assembly and PCB on the right side of the freezer. Unit started making ice after making some water level adjustments on the Timer assembly.
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- Customer:
- Daniel from Plano, TX
- Parts Used:
- W11629974
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice maker stopped making ice
I first had a technician come out to the house and he wanted to charge nearly $300 to replace the icemaker unit. I told him he was "high" and began doing my own research of the problem. That's when I found this website (thank God!) and read the notes from other customers. I figured out the secret location of the KitchenAid icemaker troubleshooting guide (why they hide this information I have no idea -- it's ridiculous), and performed the diagnostics to determine the exact problem. That is how I discovered that the emitter and receiver control boards were bad and not the icemaker motor module as the technician had tried to tell me. Good thing I didn't pay him, because my icemaker still wouldn't be working! The electronic control boards are a piece of cake to replace -- just 3 screws on each. Be careful with the electronical connectors since they snap in - don't pull on the wires, first unhook the snaps holding the wire connector to the board and then disconnet it. Once I replaced the boards I turned my refrigerator back on and immediately I heard the water running to fill up the icemaker and not much later I heard my first piece of ice hit the bucket. Woohooo!!!! It feels nice to fix a problem myself for a reasonable price. This site rules. I'll be coming here again in the future!!!
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