KSSS36QTX02 KitchenAid Refrigerator - Instructions
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- Customer:
- Andrew from MEDWAY, MA
- Parts Used:
- W11629974
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Ice Maker continued to make ice - would not turn itself off
followed the video provided on website. repair was very simple / straight forward. Once emitter and receiver boards were replaced, issue with ice maker was resolved.
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- Customer:
- John from New York, NY
- Parts Used:
- WP2260518B
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Water filter cap snapped while trying to remove water filter
Do not try to pull out the water filter by the cap. There is a button that releases the filter so you will not have to replace the cap. The cap twists onto the filter. When replacing the filter, the cap goes onto the new one.
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- Customer:
- dorotea from staten island, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light didnt go on
The light rocker switch wasnt working. I found the part on the web site. It was so easy. I used a screw driver to pop out the old one and pop the new one in. It took 5 min. Thanks!!!
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- Customer:
- steven from long grove, IL
- Parts Used:
- W11629974
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Ice maker stopped making ice
Unpluged fridge, removed 3 screws from each control board (1 on left side and 1 on right side in freezer below ice maker compartment, unplugged and swopped out with new ones. Did one side then the other. Learned about the issue from other people on PartsSelect. Coulden't have been easier. Got parts in 2 days. Works like a charm now.
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- Customer:
- Thomas from Roseville, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door light switch disintegrated
Very simple fix, remove 3 screws, two connectors to the old switch
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- Customer:
- Lori from Boca Raton, FL
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
My ice maker just stopped working
I Removed 3 screws, pulled off the plate and put the new one on, screwed in 3 screws and away I went. I could not believe how easy it was to order the part and how quickly it arrived. I was very pleased. And I was literally screaming with excitement when I heard the first set of ice cubes drop!
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- Customer:
- TAK from NEW ROCHELLE, NY
- Parts Used:
- W11629974
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Ice maker not making any ice.
I did an internet search about the problem and found the information and experience that other people had. Ordered the part and that's it. One important thing to remember is to unplug the power supply of the appliance prior to making any repair. I short circuited the original board when I tried to plug it back in after cleaning the optics. (The board might have been bad before that.) The red light stop working but the frige is making ice non stop!!
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- Customer:
- stu from richmond, VA
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
fridge door switch did not work
I removed the switch housing (4 screws), replacing the switch in the housing was a snap. It took 5 minutes, cost $8 and light works like new!
Why didn't I order this part and do the repair earlier? Very simple.
Why didn't I order this part and do the repair earlier? Very simple.
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- Customer:
- Bill from El Sobrante, CA
- Parts Used:
- W11629974
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker stopped
Called a repairman out. For $125 he told me what I already knew! The ice maker wasn't working. Said I needed new emitter boards and ice maker. Would go back to the shop and call me with an estimate. Estimated parts were $330 plus another service call to put them in.
Went on line and found PartSelect. Emitter boards were $87+shipping. Ordered. Arrived in 3 days. 3 screws on each side. Unplugged old boards. Plugged in new. 15 minutes. Still did not work. Took out ice maker and examined. Gear that drives ice ejector fell off. End of shaft broken. Ordered new motor unit from PartSelect. $61+shipping. Arrived in 2 days. Loosened 1 nut screw. Slid ice maker out. Unplugged. Removed motor cover. 3 screws removed motor. Replaced with new motor and reassembled. 15-20 minutes max.
3 hours later had ice coming out for under $160. Wish I had known sooner. Thanks PartSelect.
Went on line and found PartSelect. Emitter boards were $87+shipping. Ordered. Arrived in 3 days. 3 screws on each side. Unplugged old boards. Plugged in new. 15 minutes. Still did not work. Took out ice maker and examined. Gear that drives ice ejector fell off. End of shaft broken. Ordered new motor unit from PartSelect. $61+shipping. Arrived in 2 days. Loosened 1 nut screw. Slid ice maker out. Unplugged. Removed motor cover. 3 screws removed motor. Replaced with new motor and reassembled. 15-20 minutes max.
3 hours later had ice coming out for under $160. Wish I had known sooner. Thanks PartSelect.
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- Customer:
- Oliver R from Riverdale, GA
- Parts Used:
- W11629974
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Was not making ice; blades @ 12:00
The emitter code: Hold the flap that covers the receiver. (On the left) If the emitter does not stay red, the emitter and receiver are defected.
Replaced the emitter and receiver board
Unplug the refrigerator:
I first removed the ice-maker service door by removing the 2 screws at the top. Next, I removed the 3 screws on the lift side that housed the receiver. It is close, so remove the 1 gold screws on the receiver. This will allow you to separate the switch without any damage. Plug the new receiver in and reverse the process. Put the gold screw in to secure the board. Replace the 3 screws back into the receiver panel.
Remove the 3 screws on the right side. The emitter has 2 gold screws. Remove them so I could separate the switch. Plug the new switch in and replace the 2 gold screws.
Place the 3 screws back into the right side panel.
This process took roughly 30 minutes. After assembly, the ice make was dropping ice in 30 minutes.
There are several large parts places in my area but I saved about $35 by ordering online.
I place my order on Friday morning and the part was in my hands Saturday @ 6: 30 PM the next day.
Oliver of Riverdale, Ga
Replaced the emitter and receiver board
Unplug the refrigerator:
I first removed the ice-maker service door by removing the 2 screws at the top. Next, I removed the 3 screws on the lift side that housed the receiver. It is close, so remove the 1 gold screws on the receiver. This will allow you to separate the switch without any damage. Plug the new receiver in and reverse the process. Put the gold screw in to secure the board. Replace the 3 screws back into the receiver panel.
Remove the 3 screws on the right side. The emitter has 2 gold screws. Remove them so I could separate the switch. Plug the new switch in and replace the 2 gold screws.
Place the 3 screws back into the right side panel.
This process took roughly 30 minutes. After assembly, the ice make was dropping ice in 30 minutes.
There are several large parts places in my area but I saved about $35 by ordering online.
I place my order on Friday morning and the part was in my hands Saturday @ 6: 30 PM the next day.
Oliver of Riverdale, Ga
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- Customer:
- Conley from richmond, TX
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice maker failure to produce ice
The repair was simple.
I first did a diagnosis of the optical cuircuits and found them good. The tray heated up and when resetting the moor controller, the water cyccled to fill the tray so the only other thing it could be was the motor controller.
removed the service door for the ice maker
I removed the wire protectore screw and shroud
pulled the icemaker unit out and unplugged the unit
removed the motor controller end cap
unscrewed 3 screws holding the motor controller
removed and replaced the motor controller. ensured that all wire harness connector poiints were solid
reverse the above instructions and in 5 hours I was getting ice again!
$90 turned out to be a savings from the $250 it would have cost to have someone come out and look at the fridge.
I highly recommend to anyone who can read and use a screwdriver to perform this repair if you have diagnosed this as the root of your problem!
I first did a diagnosis of the optical cuircuits and found them good. The tray heated up and when resetting the moor controller, the water cyccled to fill the tray so the only other thing it could be was the motor controller.
removed the service door for the ice maker
I removed the wire protectore screw and shroud
pulled the icemaker unit out and unplugged the unit
removed the motor controller end cap
unscrewed 3 screws holding the motor controller
removed and replaced the motor controller. ensured that all wire harness connector poiints were solid
reverse the above instructions and in 5 hours I was getting ice again!
$90 turned out to be a savings from the $250 it would have cost to have someone come out and look at the fridge.
I highly recommend to anyone who can read and use a screwdriver to perform this repair if you have diagnosed this as the root of your problem!
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- Customer:
- Joe from ALBANY, GA
- Parts Used:
- W11578915
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
fan motor needed replacing
System not cooling. removed back cover and notice fan not rotating. Looked up unit and found diagram. Ordered motor which was received in less than 5 business days.
Replacement was super easy. Just unscrewed from frame, pulled off fan, put fan on new motor and remounted back in frame. Took 10 minutes tops.
Replacement was super easy. Just unscrewed from frame, pulled off fan, put fan on new motor and remounted back in frame. Took 10 minutes tops.
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- Customer:
- Thomas from KATY, TX
- Parts Used:
- WPW10546285
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Ice Door Bracket Assemby failed resulting in Ice Door no longer opening and closing
With the freezer door closed, remove 4 screws around the ice maker door assembly. Open the freezer door and remove about a dozen small flat-head screws around the sides of the door that hold the stainless steel cover to the freezer door. No need to remove the very bottom screws if you have something to support the cover with. Remover 4 hex-head screws that hold the ice/water dispenser control pad in place, use tape to secure this pad to the freezer door so you don't have to undue all the electrical connections. Remove two screws that hold the Ice Door Motor & Bracket Assembly in place - disconnect the electrical connection for the assembly. Replace the new assembly in the opposite order it was taken off. Presto - done.
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- Customer:
- Thomas from EASTON, MD
- Parts Used:
- WPW10191429
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Lights failed despite new bulbs.
Used u-tube video to review steps in making repair. Wires shorter than described but after looking at replacement sockets difference was clear.
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ice maker gears stripped/ bearing & cup assy broken
The bearing & cup assembly was broken and the gears in the drive assy were stripped. Unfortunately I couldn't find anywhere to buy the gears without buying the entire motor assy with the gear box already on it. Cost was up to $85 with shipping but at least it now works fine.
To repair: a 1/4 nut driver will take off screw below ice maker and all you need to do is loosen the 2 screws above the ice maker then push it upward slightly and it will slide off the top 2 screws. Then pull the power connector off from behind the ice maker at the side of the refridge. Then pull straight out and it will slide off the water fill tube. Now with unit out of refridge I took the cover off the front of the ice maker and removed the 3 philip screws. I then pulled the motor/gear assy off from the chassis of the ice maker. I then had to remove the 2 philip screws on the chassis (under the motor/gear assy) to remove the cube maker/element from the chassis. This allowed me to remove the rotating cube spatula bar to replace the filler cup/bearing assy. Then I reinstalled the spatula bar and the 2 philip scews on the chassis to the cube maker/element assy. I then installed the new motor/gear assy to the chassis and installed the 3 remaining philip screws. Put the cover back on the ice maker and inserted assy back into the refridge by first reattaching the power connector and then sliding backward onto the water fill tube and then slipping over the top of the 2 top screws on the refridge. Then I installed the screw below the ice maker and tightened all 3. Presto - repair done in 30 minutes and perfect cubes were spitting out within the hour.
To repair: a 1/4 nut driver will take off screw below ice maker and all you need to do is loosen the 2 screws above the ice maker then push it upward slightly and it will slide off the top 2 screws. Then pull the power connector off from behind the ice maker at the side of the refridge. Then pull straight out and it will slide off the water fill tube. Now with unit out of refridge I took the cover off the front of the ice maker and removed the 3 philip screws. I then pulled the motor/gear assy off from the chassis of the ice maker. I then had to remove the 2 philip screws on the chassis (under the motor/gear assy) to remove the cube maker/element from the chassis. This allowed me to remove the rotating cube spatula bar to replace the filler cup/bearing assy. Then I reinstalled the spatula bar and the 2 philip scews on the chassis to the cube maker/element assy. I then installed the new motor/gear assy to the chassis and installed the 3 remaining philip screws. Put the cover back on the ice maker and inserted assy back into the refridge by first reattaching the power connector and then sliding backward onto the water fill tube and then slipping over the top of the 2 top screws on the refridge. Then I installed the screw below the ice maker and tightened all 3. Presto - repair done in 30 minutes and perfect cubes were spitting out within the hour.
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