KRBR102ESS05 KitchenAid Refrigerator - Instructions

I first replaced the lower (freezer) evaporator thermistor based on recommendation from other feedback, however that did nothing to resolve the problem. I subsequently discovered a diagnostic document hidden under the upper right door hinge, which helped me narrow the problem down to the upper (refrigerator) evaporator fan motor. After replacing the fan motor, my refrigerator is up and running again. The only challenge was accessing and removing the access panel(s) and air column. Once those were removed, replacing the fan motor was simple.

This could have been a 5 minute repair if the shelf frame had included the U shaped metal piece and the front curved snap on decorative piece. I had to break the old frame, slide out the U shaped piece, insert it into the new frame then carefully snap off the decorative curved piece and attach it to the new piece. You would think for $100 it would be the complete set. The shelf did not support the weight of the drawers without completing these two additional steps.

Remove rail and removed broken black plastic spring mechanism with new one and then replace rail.

The part came the next day, very quick. The wrong size ended up in box we recieved. The part # we ordered was correct, just a mix up in the packaging process. I called and the customer service dept. had a new correct crisper pan delivered to my door two days later. Even with the mix up it was very fast and a good price compared to other sites. I would order again in the future.

Unplug refrigerator.
Pry switch out with putty knife
Remove two wires from switch
Attach wires to new switch
Push new switch into slot

Popped out with butter knife and unplugged 3 prong connector and reversed with anew switch.

But, unfortunately it got broken again exactly same way as before.
So, I ordered same switch again for 2nd time.

Maytag should recall that Rocker Switch and build with better materials.

Ordered new fan motor
Got part took fridge apart
Result was the motor was running
The fan blade had come off the motor
Replaced the motor anyway and reinstalled the fan, working well

Watched video. Unplugged refrigerator and popped out switch. In plugged connector and pushed switch in place. Plugged in refrigerator and the light worked

I initially tested the heating element and defrost thermostat using an ohm meter. the defrost thermostat was incased in ice, so I replaced it first. The refridgerator worked for about a week and then froze up again. I then replaced the thermistor and the unit is working as designed.

After the original center crisper drawer slide rail broke and and second also looking in deep into your parts catalog I discovered that the refrigerator never came with a crisper frame brace from the store or factory.
Thanks to you , I no longer have the use of the center rail breaking off for now everything is made out of cheaply make plastic by whirlpool.

I first removed the bottom shelf. Then I popped the rail in. It was pretty easy although I did have to use some force to fit it in. Ordering the part and doing it myself was a lot cheaper than calling the repair man.

just pop the old one out popped the new one in its replace.

Total time 10 minutes. 9 minutes to clear out the food and 1 minute to install the part. Installation was self evident and could have been done blindfolded. Part just snapped in.

Snapped in new part

Very easily removed top shel glass above crisper--removed old rail by lifting up--and place new one in slots provided---simple!! Part was delivered in less than 3 days-------very fast and cheap !!!