KSSO36QTB00 KitchenAid Refrigerator - Instructions

there were 3 nuts on the bottom of the unit that held ice maker unit in place but i had a lot of ice where it held the unit in place so i clipped it.it was a little hard pulling it out lifting it up and twisting the i saw the plug and disconnected it and worked on the table and took the 2 screws of the motor plate and pulled apart and in stalled new stripper and cup and put back together and it went in a lot easier dont forget to take off swinging door in front of ice maker snaps out hope this helps for this model

inserted a knife between the switch and the plastic interior in order to pop the switch out.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.

Broken plastic part in motor assembly. Very simple to replace. Sears wanted $322.00!!!

I took a chance and ordered a switch that is next to the top of the door. looked for how to remove it easily done in ten minutes works fine last long time.

The Video on U tube was helpful. I have a side by side model and it was difficult to work in such tight quarters to attach the new part . I found that by removing the cable assembly it was much easier to attach (cut and crimp) the new part on the outside , then reinsert the assembly. The new part resolved my problem. Don't panic when you try and remove the cable assembly. Hope this is helpful.

The repair was simple.

I first did a diagnosis of the optical cuircuits and found them good. The tray heated up and when resetting the moor controller, the water cyccled to fill the tray so the only other thing it could be was the motor controller.

removed the service door for the ice maker
I removed the wire protectore screw and shroud
pulled the icemaker unit out and unplugged the unit
removed the motor controller end cap
unscrewed 3 screws holding the motor controller
removed and replaced the motor controller. ensured that all wire harness connector poiints were solid
reverse the above instructions and in 5 hours I was getting ice again!

$90 turned out to be a savings from the $250 it would have cost to have someone come out and look at the fridge.

I highly recommend to anyone who can read and use a screwdriver to perform this repair if you have diagnosed this as the root of your problem!

Removed the Wiring & Troubleshooting instructions from behind the front Grill and used to troubleshoot the KSCS25IN side by side refrigerator. I then removed the three screws from the Emitter assembly on the left side of the freezer. Then disconnected the four pin connector. Removed screw holding emitter PCB to housing and replaced with the new PCB and then re-installed. Similar steps for the Receiver assembly and PCB on the right side of the freezer. Unit started making ice after making some water level adjustments on the Timer assembly.

I first had a technician come out to the house and he wanted to charge nearly $300 to replace the icemaker unit. I told him he was "high" and began doing my own research of the problem. That's when I found this website (thank God!) and read the notes from other customers. I figured out the secret location of the KitchenAid icemaker troubleshooting guide (why they hide this information I have no idea -- it's ridiculous), and performed the diagnostics to determine the exact problem. That is how I discovered that the emitter and receiver control boards were bad and not the icemaker motor module as the technician had tried to tell me. Good thing I didn't pay him, because my icemaker still wouldn't be working! The electronic control boards are a piece of cake to replace -- just 3 screws on each. Be careful with the electronical connectors since they snap in - don't pull on the wires, first unhook the snaps holding the wire connector to the board and then disconnet it. Once I replaced the boards I turned my refrigerator back on and immediately I heard the water running to fill up the icemaker and not much later I heard my first piece of ice hit the bucket. Woohooo!!!! It feels nice to fix a problem myself for a reasonable price. This site rules. I'll be coming here again in the future!!!

I did an internet search about the problem and found the information and experience that other people had. Ordered the part and that's it. One important thing to remember is to unplug the power supply of the appliance prior to making any repair. I short circuited the original board when I tried to plug it back in after cleaning the optics. (The board might have been bad before that.) The red light stop working but the frige is making ice non stop!!

Do not try to pull out the water filter by the cap. There is a button that releases the filter so you will not have to replace the cap. The cap twists onto the filter. When replacing the filter, the cap goes onto the new one.

Repair was real easy, I had to remove several screws in the bottom of the icemaker module housing. The unit slide out with no problem there was a wire assembly that hat to be disconnected but this did not present a problem. The old module came out real easy after removing 4 screws and the replacement was not a problem to but in.

Easy repair. Remove 2 hex bolts. And remove.Install Bracket and replace 2 hex bolts and reinstall ice maker door to bracket. 10 minute repair.

Unpluged fridge, removed 3 screws from each control board (1 on left side and 1 on right side in freezer below ice maker compartment, unplugged and swopped out with new ones. Did one side then the other. Learned about the issue from other people on PartsSelect. Coulden't have been easier. Got parts in 2 days. Works like a charm now.

I removed the icemaker. One screw at the bottom and then unplug the electric. Remove the old motor from the face that has 3 screws holding it. Put the new motor in. A very simple job. I now have a full ice bin by the next morning.

The bearing & cup assembly was broken and the gears in the drive assy were stripped. Unfortunately I couldn't find anywhere to buy the gears without buying the entire motor assy with the gear box already on it. Cost was up to $85 with shipping but at least it now works fine.

To repair: a 1/4 nut driver will take off screw below ice maker and all you need to do is loosen the 2 screws above the ice maker then push it upward slightly and it will slide off the top 2 screws. Then pull the power connector off from behind the ice maker at the side of the refridge. Then pull straight out and it will slide off the water fill tube. Now with unit out of refridge I took the cover off the front of the ice maker and removed the 3 philip screws. I then pulled the motor/gear assy off from the chassis of the ice maker. I then had to remove the 2 philip screws on the chassis (under the motor/gear assy) to remove the cube maker/element from the chassis. This allowed me to remove the rotating cube spatula bar to replace the filler cup/bearing assy. Then I reinstalled the spatula bar and the 2 philip scews on the chassis to the cube maker/element assy. I then installed the new motor/gear assy to the chassis and installed the 3 remaining philip screws. Put the cover back on the ice maker and inserted assy back into the refridge by first reattaching the power connector and then sliding backward onto the water fill tube and then slipping over the top of the 2 top screws on the refridge. Then I installed the screw below the ice maker and tightened all 3. Presto - repair done in 30 minutes and perfect cubes were spitting out within the hour.