KSSO48QTB00 KitchenAid Refrigerator - Instructions

Well I changed out the optical boards which I thought were the problem and the ice maker is still not making any ice. I can see the ice makers fingers rotating but there is no water entering through the tube. I jumped the water manifold in the back and water comes out but I cant figure out what is not telling it to run water and fill the ice tray. Any ideas would be appreciated I guess i'll replace the ice maker next. Thanks in advance.

First I installed a defrost timer, (the old timer had burnt out contacts in it) It seemed to work for a few days, then went back to not comng out of defrost cycle, I then installed a defrost thermostat. It seems to be working better than before. I found out that maybe I wasn't running it cold enough. So I turned it up colder. Now it works ok for 2 - 3 days, then I check the Temp in the freezer and its up to 6o. So I manually reset the timer and it works for 2 - 3 days. Don't know what to do now to fix it.

followed the instructions on the box

My Kitchenaid side by side freezer has an ice dispenser on the door that would not dispense ice. The electronic door opened and the motor would come on with a repeated clicking noise. The Auger would turn with a few ice cubes in the bin, but not under load. After ruling out a clogged chute, I figured that the motor was stripped. The rod that turns the auger is a hexagon shaped piece, much like a screw driver you would use with your drill. After years of breaking down ice, it stripped the hexagon key in the motor, and would just spin under load. Now, PAY ATTENTION TO THIS PART. I looked online for a repair and saw a very similar motor repair that involved taking off the front panel and electronics. I did this, and ran into a solid piece of plastic with no way to get to the motor. I then looked at the inside of the freezer door more carefully. About 2/3 down I saw a small panel held in place by four 1/4 inch hex nuts. What was a 15 minute job, cost me over an hour removing and replacing the front of the freezer. Anyway, the replacement motor fixed the problem without a hitch, and now we have ice. Of note, this is the second repair of this ice maker system, after first having to replace the ice maker itself. And, this the second Kitchenaid built in refrigerator of this model as our first had ice maker issues and was returned as a recall. It is only 5 years old.

Replaced the ice bin button by removing the ice bin, turning it upside down and dumping the ice, and replacing the pastic part that broke with the right size socket. It was very easy. Part was easy to find at PartSelect. Would have just left it broken if I could not find the part as a repair person would have charged $100 just to come to the house and I would have had to take off work. With PartSelect, it cost me $15 and I fixed it myself in under 10 minutes. Way to go PartSelect!!

Unplugged refrigerator. Used nut driver to remove small bolt retaining wire cover on right side of ice maker. Removed wire cover, used flat head screw driver to depress side-rail clips. Ice maker slid out, unplugged. Timer module cover pops off easily. Three screws removed the timer module. Installation was reverse of removal. Had ice in less than an hour, bin was full by next morning. If you have a screw driver and know what it's for, this job should come easily.

Turn off water supply too ice maker and unplug the fridge power. using a nut driver remove one bottom screw from the bottom, near the front. The other two from the side atop the ice mold. (loosen screws and ice maker will lift up and off.)
I set the ice maker on the counter, snapped of the front cover by hand. using a phillips driver, remove two screws near the bottom corners.(they go through the circuit board into the ice mold)
circuit board in one hand, other end of ice mold in the other, slowly pull apart about 1 inch. remove the silver colored "on, off" bar at the end by snapping the retainer out of the ice mold. (the silver bar stays with the circuit board end)
Watch how the ice guide(white fingers stationary on side of ice mold) hooks too the ice mold on each end. swap ice guide to new ice mold, insert three guide pins on end into holes on the circuit board, while holding ice guide onto ice mold, watch rotation bar while inserting into motor.(it only splines one way.) when each piece is lined up, simply push together and reinstall two screws. snap circuit board cover into place. reinstall ice maker into freezer in reverse order.

This was a pretty easy repair...I removed the retaining screws and slid the assembly off its tracks. Disconneting the wiring hardness was a pain but after a few minutes I had that off (use gloves, it gets cold in the freezer after a minute)

Once I had the unit completely out of the freezer the replacement part took only minutes to replace.

Reversed the process putting the ice maker back in - a few hours later my ice buck was full again.

Simple repair - well worth the effort.

removed screws that held the ice maker in place, then removed the cover (popped off) The drive element was easy to remove, three screws and it was out. I put in the new part and reinstalled the icemaker with the three screws that hold it in place. I never call Sears for any repair. They use contract help and I have heard horror stories about those guys!

tested bulb good ,replaced door switch first(least expensive)then ordered light socket and circuitboard.If clicking sound is heard replace circuitboard first to save on return shipping because the switch and socket where ok

ridiculous how a tiny plastic broken part required a full motor assembly replacement. that being said, i went online, found this website and easily identified the part i needed to order. i was impressed when it arrived within a couple of days. removing the old motor and replacing the new was a piece of cake...and i am NOT mechanically inclined,

I called the local Amana repair man, wanted $150 for a new ice maker because they could not get the part I needed. Found Partsselect.com and the part cost $17 with shipping. They saved me over $100. The repair was very easy too, just removed a couple of screws.

Thanks,
Matt

i took the cover plate off the inside of the freezer under the ice bin[two screws] then I disconnected the wiring harness, then removed the four screws to remove the motor and then put the new motor in and the ice dispenser dispensed ice. Less than 1/2 hour with only needing a nut driver,and a flashlight.

We took out the old filter and put in the new one. Ran out a few gallons of water then it was ready to use.

Remove the unit cover by unsnapping from the bottom. Remove the face plate on the switches. The ice door simply snaps off the closing mechanism. The problem I have is that the original door included a heat trace element (keeps the back of the door warm to limit condensation). The new part was simply a new seal. I clipped the leads to the het trace (turn off the fridge before you do that) and put in the new door. When the heat ids on in the house there is no problem with condensation but on warmer days its pretty bad. I cannot find a replacement part with the heating element and have contacted Whirpool. THey haven't responded as of yet.