4KSRS25QDW01 KitchenAid Refrigerator - Instructions

I followed the video exactly, pausing it as I went along. So unbelievably easy! And I’m 78 year old great -grandma! Thank you

Starting at the bottom, with a flat blade screwdriver pry the front cover off the opening. Unplug the wire connector from the back, remove the cover plate holding the switches and light socket by pushing out on the plastic clips on each side. Use something like a bungie cord to hold it up out of the way. Carefully unsnap the clear plastic ice shoot from the push arm, next carefully unsnap the cover door from the push arm. Clean anything that needs cleaning (CLR works great on hard water deposits)
Install everything in reverse order, the cover door first, ice shoot next, switch plate, plug in the wire connector and snap the outside cover in place.

Freezer worked great, refrigerator stopped getting cold and lots of ice formed around the condenser on the bottom of the refrigerator.
First I had a serious ice issue, ice build up around the bottom of the refrigerator and all through the cold air vents, condenser and cooling fan. I unplugged of the fridg and let defrost over night. I also took all the cold air vents out and cleaned them.
Then I followed the switch install video very simple switch install. Now the Refrigerator works Great nice and cold.

We emptied out both sides, refrigerator and freezer, and followed the instructions in your video. We turned it off and disconnected the power. We took off the freezer door first. It made it much easier to get the shelves out and reach way back into the freezer. We removed the light and cover, then the ice auger motor. The back panel was easy to lift and remove. The wire assembly was a little hard to understand at first, but when we figured it out it was easy to remove and replace the bimetal defrost thermostat. We did check the video when we had the wire harness out, to make sure we got it right. We reassembled the freezer's inside parts and reattached the door. Before we turned the power back on, we scrubbed down the entire refrigerator. When we turned the power back on, the refrigerator and freezer were operating quietly - no sparks or explosions or shorting out - hooray! And the problems were solved.
The most important resource is your video. It looked like something we could do, and then ordered the parts. Our repair took a long time because we checked the video so many times. Thank you so much for the great information and the excellent parts. We could not have done it without you.

the process was pretty straight forward though the part came without instructions. We were able to replace the part improperly with ease. however, we were not able to get the pieces aligned properly for a long time. We ended up taking the door off many times to try to realign the pieces. After many hours I finally unscrewed the bottom cam while the door was in place. The piece popped into place and all was fixed. Had the part come with directions telling us to do this we would have replaced the cam within 15 minutes!

Fairly straight forward remove and replace. Tight limitations made it a little difficult but universal joint for socket set allow the best access to the screw that held the lever in place. Replacing the spigot onto the water line was a concern. The fit was so tight you must take care not to damage the plastic line.

1. Put pieces of wood under door to support it.
2. Unscrew three screws holding door hinge.
3. Disconnect water line.
4. Unscrew screw holding each cam. One to door and one to hinge.
5 Replace cams.
6. Retrieve plate with threaded holes behind frame that the hinge attaches to.
7. Use thin philips screwdriver through the hinge bracket, shim, frame and screw plate to align it for the other two screws.
8. Replace all three hinge screws.
9. Connect water line fitting.
10. Remove wood for door support.
11. Check door for smooth movement and strong pressure when closed.

we read on this site how to run the tube down thru the door but we had some problems. we used tape to put together the old and new hose to snake it down and the old hose pulled apart from the new and was stuck in the hole at the bottom of the door. my husband propped up the door and took the bottom hinge off to get to the hole where the tape was stuck and I was able to get a hold of it to finish pulling it through. I think we had to thick of tape wrapped around the two pieces.

Removed all ice from bin and let it thaw. Removed all screws and nuts from the front to release the ice crusher and the long bit. Had already printed out all the advice from others on the on-line section about taking photos and not getting the crusher blades out of order. Removed the clip with needle nose pliers and the washer. Removed the blades laying them down in exact order and direction they came off. Put on the new auger drum and reversed everything. It was nice to know that the plastic screw that held the clip is a reverse thread, otherwise we might have broken the dang thing. Too bad there aren't instructions with the part when you get it instead of just a diagram. All-in-all, it went well.

One front roller was flat on one side. Decided to replace all rollers at same time. Placed shims under unit and removed mounting screws for one front and one rear roller. With new rollers in place, I was able to level the refrigerator side to side, but unable to do so, front to back. Left the new front roller in place and reinstalled the old rear roller. Have decided to replace refrigeratorin the near future. This is one of my few repair failures!

I could not have done it without reading the repair story about this same issue. I DID take a digital picture before taking the blades out and that was helpful. NO ONE, except in the repair story, ever mentioned the reverse screw to get the blades off. It simply made it possible for me.
I fixed it!!!! I am a 69 year old widow who loves crushed ice, so I am happy!!
The PartSelect service is great!

Piece of cake. It took me longer to remove the food from the freezer, remove shelves and back panel than to do the repair. I heard the fan making some noises so I replaced both the fan and defrost thermostat. I used the instructions submitted by a another customer. My 20+ year old fridge is like new now.

watched video on your website and followed directions

I took out the old socket by moving a clip. Reattached the electrical wires, clicked in the socket and that was it.

The plastic part that connects the fresh cold water to the ice maker in back of the fridge cracked.
Do to the fact that Whirlpool has the part stick out on the back top part of the fridge. So if you push the fridge just an inch too far back the plastic part will crack.
I ordered (The Part S&H)- came to about, $11.00.

1. Turned off the cold water under the sink.
2. In the back of the freezer section. I unscrewed the two screws that held the old broken part to the fridge.
3. I opened the freezer section and cleared out the top shelf till I could see the back of the fridge.
4. I removed the old plastic part by pushing & wiggling it about forward and it then extended out the back of the freezer side and then I pulled it out the back and it came out.
5. I slid the new replacement part in basically the reverse of step 4.
6. I connected the hose in the back. To the new, replacement plastic part, that fills the automatic ice tray with water.

7. Once finished I glued a small 2”x2” piece of wood next to the new part so the fridge will never get too close to the back wall so to never break that part that sticks out again.
Before just a small bump could break the part and water is everywhere and this leak could happen slowly at first and the next day what a mess.
Some fridges have this part recessed into the back of the fridge so this would never happen as my other fridge has.
Also, this might seem like more work then it was. It was very simple. I was scared I'd screw it up, but just did it step by step. If I had someone do it. It would have cost me a bundle.
It took more time to type this, then to do the work.
I had no instructions to follow, but again, was easer then I thought it would be.
I hope that this was helpful,
Jim Vourakis