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KSSS36MAX00 KitchenAid Refrigerator - Instructions

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All Instructions for the KSSS36MAX00
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Customer:
philip from carlsbad, CA
Parts Used:
4317943
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
ice maker not functioning
I loosened the two screws on which the ice makers hangs and removed the third screw toward the back. I lifted the icemaker a bit and removed the part and unplugged the unit at rear. I reversed the process to install the new one. All very simple.

At first nothing happened, no water filling the tray. I thought there must be some other problem. A few hours later I heard ice being dumped into the ice container. I don't understand the delay but it works fine.



At first no
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Customer:
GARY from WEST CHESTER, PA
Parts Used:
W10190935
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
No ice
I removed the icemaker. One screw at the bottom and then unplug the electric. Remove the old motor from the face that has 3 screws holding it. Put the new motor in. A very simple job. I now have a full ice bin by the next morning.
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Customer:
Louis from BASKING RIDGE, NJ
Parts Used:
W10190935
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Ice maker clicked CW and CCW, but did not make ice
Replaced the control of the ice maker assembly.
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Customer:
Dewey from Carrollton, GA
Parts Used:
4317943
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Ice maker not working
First I turned off water supply. Then removed the two screws that attach ice maker, then disconnected the wiring harness.

Attached new ice maker in reverse order.
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Customer:
James from Tomball, TX
Parts Used:
WPW10190929
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
The coating on the mold /heater unit as cracked and some broken off and cause the water to drip down in the Ice trace and form large icicles
I just removed the unit and replaced the mold/'heater with the new one and re-installed. It was very easy and didn't have to turn off the refer. or empty the frozen food.
However , there were not instruction that came with the mold/heater unit. I had no problem but other do-in-uselfers may need some basic instructons
Jim
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Customer:
Timothy from Lake Geneva, WI
Parts Used:
W10190935, WP628356
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
ice maker gears stripped/ bearing & cup assy broken
The bearing & cup assembly was broken and the gears in the drive assy were stripped. Unfortunately I couldn't find anywhere to buy the gears without buying the entire motor assy with the gear box already on it. Cost was up to $85 with shipping but at least it now works fine.

To repair: a 1/4 nut driver will take off screw below ice maker and all you need to do is loosen the 2 screws above the ice maker then push it upward slightly and it will slide off the top 2 screws. Then pull the power connector off from behind the ice maker at the side of the refridge. Then pull straight out and it will slide off the water fill tube. Now with unit out of refridge I took the cover off the front of the ice maker and removed the 3 philip screws. I then pulled the motor/gear assy off from the chassis of the ice maker. I then had to remove the 2 philip screws on the chassis (under the motor/gear assy) to remove the cube maker/element from the chassis. This allowed me to remove the rotating cube spatula bar to replace the filler cup/bearing assy. Then I reinstalled the spatula bar and the 2 philip scews on the chassis to the cube maker/element assy. I then installed the new motor/gear assy to the chassis and installed the 3 remaining philip screws. Put the cover back on the ice maker and inserted assy back into the refridge by first reattaching the power connector and then sliding backward onto the water fill tube and then slipping over the top of the 2 top screws on the refridge. Then I installed the screw below the ice maker and tightened all 3. Presto - repair done in 30 minutes and perfect cubes were spitting out within the hour.
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Customer:
Conley from richmond, TX
Parts Used:
W10190935
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Ice maker failure to produce ice
The repair was simple.

I first did a diagnosis of the optical cuircuits and found them good. The tray heated up and when resetting the moor controller, the water cyccled to fill the tray so the only other thing it could be was the motor controller.

removed the service door for the ice maker
I removed the wire protectore screw and shroud
pulled the icemaker unit out and unplugged the unit
removed the motor controller end cap
unscrewed 3 screws holding the motor controller
removed and replaced the motor controller. ensured that all wire harness connector poiints were solid
reverse the above instructions and in 5 hours I was getting ice again!

$90 turned out to be a savings from the $250 it would have cost to have someone come out and look at the fridge.

I highly recommend to anyone who can read and use a screwdriver to perform this repair if you have diagnosed this as the root of your problem!
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Customer:
Alfred from CANTERBURY, CT
Parts Used:
4317943
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Ice maker did not make ice
Ordered new ice maker from this site . Installation was very easy. Was happy to see that many electrical plugs were included. Chose the correct electrical plug and installed in 30 minutes. One note, be patient as it takes a while for ice maker to produce ice. When I heard the sound of ice dropping in the bin, I was very happy. Just in time for summer cold drinks. :)
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Customer:
Yvette from RSM, CA
Parts Used:
4317943
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Icemaker was leaking whenever icemaker was set to on position
We followed the video on the KitchenAid website. We turned off water valve at the wall, unplugged the refrigerator, removed the old icemaker by unscrewing the three mounting screws. We unplugged old icemaker from electrical source at back of refrigerator freezer compartment and removed it. We detached the on/off bar from the old icemaker and installed it on the new icemaker. The new icemaker fit perfectly. We plugged in the electric wire to the existing power cord at the back of the refrigerator freezer compartment. We placed the new icemaker in the same position as the old, making sure the mounting screw holes were aligned. Plugged refrigerator back in and turned on the water. Works beautifully.
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Customer:
dorotea from staten island, NY
Parts Used:
W11384469
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Light didnt go on
The light rocker switch wasnt working. I found the part on the web site. It was so easy. I used a screw driver to pop out the old one and pop the new one in. It took 5 min. Thanks!!!
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Customer:
JAMIE from HANOVER, PA
Parts Used:
W10190935
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
icemaker wasn't making ice
i followed the online instructions on how to take the icemaker apart, which were very easy to follow. Once the new part arrived it plugged right in and a few steps later it was back together. within the hour we were hearing the sound of ice dropping into the tray. thanks for all the help this definitely saved us money and hopefully we get many more years out of this icemaker.
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Customer:
Sean from Lancster, CA
Parts Used:
W10190935
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Ice maker stopped making ice
Removed the one screw holding the unit in place in the freezer and pulled it out. Removed the 3 screws that hold the motor in place on the ice maker. Replaced the motor unit, replaced the 3 screws, and re-installed the ice maker.
Sears wanted $170 for labor for the 10 minute job, plus $130 for the part, which I got here for $65.
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Customer:
michael from naples, FL
Parts Used:
4317943
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Ice maker quit, I cross wired the two solenoid valves and determined the valvles were not the problem.
Used a nutdriver and removed the lower mount nut, then loosened the the top two nuts and the icemaker lifted off, then unplugged the device and replugged it into the "old" plug(the new ones were not needed) then remounted it. Then it did not fill (as others posted happened right away.) Some poster suggested manually filling the tray so I did it. Later it froze and emptied and refilled and started working normally. Not sure if putting water had anything to do with it or it just took some time. It would be nice if the instructions addressed this issue.
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Customer:
Paul from Navarre, FL
Parts Used:
4317943
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Stopped making ice. Black stuff coming out on ice
First I removed the (3) screws holding the unit to the side of freezer wall with a nutdriver. Then I disconnect the Harness from the back of the freezer. You have to work the Harness off connector because it was very tight. The Unit came with the correct harness installed so I reconnected the harness to the Freezer and replaced the (3) screws. I had ice in about 2.5 hours.
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Customer:
Michael from Ocoee, FL
Parts Used:
4317943
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Unit wasn't producing ice
It actually took me longer to think about the repair than actually doing it. It was three screws, two upper that you just loosen and then one on the bottom that you remove. Pulled the unit out and disconnected the power. Slipped the new unit onto the two upper brackets, after connecting the power cord, tightened the bracket screws, reattached the bottom set screw and I was making ice. Incredibly easy. When I ordered the replacement unit they said it would arrive in 3-5 days, but it only took a day and a half. Great experience all the way through. I'm a customer for life.
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All Instructions for the KSSS36MAX00
121 - 135 of 843