10686399310 Kenmore Refrigerator - Instructions
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- Customer:
- Janet from Flagstaff, AZ
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The light went out
I pried the old one out with a screw driver and pushed the new one in. I expected instructions in the box it came in but there were none.
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- Customer:
- Jackie from Nova, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Switch was not working after a repairman had fixed something else
Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- phillip from palmyra, VA
- Parts Used:
- WPW10225581
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
freezer was freezeing up
unplug freg.took everything out.pulled out shelves and pulled out back panel.their was my part i had to replace.
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- Customer:
- David from St. Pete Beach, FL
- Parts Used:
- W11384469
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Broke the arm off the food compartment rocker switch
After receiving the new part almost immediately,using two screw drivers, removed the broken switch from the plastic frame. Be careful not to scratch or otherwise tear the plastic...very pliable. Since the original switch was factory installed and the wires were packed in fiberglass insulation, the switch came out but the wires and clips were still in place and could not reach the new switch. It was necessary to pull them down with bent long nose pliers...used a lot of "pull" but the wires held up.Connected the switch, turned the power on and there was light! Reports from other users really took the uncertainty out of the task.
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- Customer:
- Richard from Arlington, MA
- Parts Used:
- W11384469
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Both light bulbs had been replaced, but lights did not turn on.
I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.
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- Customer:
- Jack from Poplarville, MS
- Parts Used:
- WPW10225581
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
refrigerator and freezer would stay frozen.
I shut the unit off for about ten hours and when I turned it back on and set the temperatures for the freezer and refrigerator it has been working great.I will keep the part in case it happens again.
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- Customer:
- Donald from Kissimmee, FL
- Parts Used:
- WPW10225581
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Freezer Ok. Refrigerator Not Cooling.
Followed recommendations from others but went with most likely by percentage = defrost timer kit. Did not solve issue. Then went with bi-metal thermostat and that did not fix the problem. Tested the thermostat as recommended on line and old part was bad, new part ok. Then I saw on line that I should have listened for fan operation. I checked and found the fan motor to be defective. Replaced the motor and refrigerator worked fine. Both the motor and bi-metal thermostat were required. Should have checked fan operation first.
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- Customer:
- Steve from River Edge, NJ
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
exchange of defective light rocker switch
1)pry out the old/defective light rocker switch with a screw driver (flat head) and pull out the cables 2)unplug two connectors at the end of light rocker switch 3) connect new light rocker into two connectors 4)push the wires inside and put back new light rocker switch
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- Customer:
- Anthony from Fairport, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light in the refrigerator didn't work
I did exactly as the video showed. I popped out the old switch, disconnected the two terminals, connected the new switch and put it back. The light now works! The refrigerator is over 25 years old and the switch works! What a great website this is. Couldn't of done the job without Partselect's help.
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- Customer:
- Dora from Rock Island, IL
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
light would come on and off
Viewed the viedo - it showed what to do
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- Customer:
- Adam from Randolph, ME
- Parts Used:
- WPW10662129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Frig not cooling.
After plugging in the new relay to no avail. I replaced the thermostat. That fixed the problem.
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- Customer:
- daryl from Palm Harbor, FL
- Parts Used:
- WPW10475495
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken rear wheel
I unplugged the unit Frist. Then I removed the grill covering the compressor and fan from the back. I then located the rear wheel and pin. I bent down the retaining tab and removed the pin and wheel. I installed new wheel and pin and bent retaining tab back to origional location. Replaced grill and checked unit for proper operation.
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- Customer:
- Ba from Van Nuys, CA
- Parts Used:
- WPW10662129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Refrigerator stop cooling
I did remove the run capacitor of the starthing kit of compressor and another one new. It work fine.
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- Customer:
- Joseph T. from Morgantown, WV
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Light switch went bad
Simply stick a putty knife between the switch and refrig wall. Pop out old swith, remove both wires by pulling off switch by terminals. Throw switch out. Put wires on new switch and push into slot and all done. Nothing to it! Took me 5 minutes if th
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