25360137990 Kenmore Refrigerator - Instructions

The rail holding up the deli drawer has clips (not screws) which attach to the upper shelf. My husband accused my of overloading the bin because the drawer kept falling down. He thought by tightening the screws, the problem was solved..No! Instead, when he went home for a few days (this is a vacation home) the rail cracked. I went on line AND called to make sure the replacement part was correct. I spoke to the nicest most helpful and patient man, ordered the part, received it in three days,screwed the old clips into the new rail and attached the rail to the shelf in 5 minutes. I would have paid double the price (it was so reasonable) just not to hear him moan, carry-on, complain about the HARD WORK and time he has to waste on repairs. I had to show him the packaging and broken rail (with a larger , incorrect sized screw he used!) because he could not believe that I (andsolved this problem...Thank you! you)

pulled down the thermostat cover and unpluged the timer control and replaced it with the new part. total time to repair was about 15 min. there was a vidio on how to replace the new part that just informed me that I did it right!!!!very easy site to find what you are looking for!!!!

replaced the defrosting timer and saved a lot of $ by doing it my self.

Took off the old crisper drawer cover supports with the screw driver and put the new ones with the screw driver and small hammer (really easy)thank you to your installation instructions video.

remove two screws with a phillips screw driver and replace part in same fashion. Easy 5 minutes. Part arrived next day with regular mail. Surprised!

When I was moving the refrig. handles from one side to the other...I broke one of the mounts. It was SO easy to order from this place, and they ship IMMEDIATELY. Second time I have used them, and am VERY impressed.

Diagnosis: used wiring diagram attached to frig and determined cause could be wiring, heater element, thermostat or timer. After completely defrosting the frig (turned it off) I removed the rear cover in the freezer and looked for an obvious problem. None seen. Removed temperature select pod from the frig box and looked for obvious problems. None seen but defrost timer appeared poorly made. Repair: Since I had no practical way of checking the defrost cycle in operation, I checked probable failures on the Part Select website and saw defrost timer as most probable. I ordered the timer. Installed it. Waited a few days to make sure the frig went through a few defrost cycles then removed the freezer rear cover. There was no excessive frost buildup so I'm reasonably sure the repair was successful.

I put the model number in the browser bar of internet and your site among others popped up.I was thrilled to find that you still supply this older model refrigerators hardware items. After Comparing prices, your site also listed the best price. The pictures you show of hardware I was needing was extremely helpful as it gave me assurance I was ordering the right product.From purchase to Delivery of item at my door a couple days later was a simple and fast. I was able to snap in new end cap brackets that hold the cross bar which holds back frozen foods in door compartment from falling out.

I opened the box the bin came in and un wrapped it from the bubble wrap. I then washed out the bin and installed it in the door.

Decided to clean the refrigerator at the same time as replacing the broken part. Took shelf out, removed glass, washed all parts, removed broken rail (two screws) and replaced new part. Piece of cake!

I first thought the defroster heater broke - took the back wall of the freezer off and cooling fins were fine. Then took the defroster timer out and opened it up. The contacts were badly burnt so the compressor and fan ran during only part of the cooling cycle. Replacing the timer took less than 5 minutes - turn off the power, remove one screw to take out the control box, cut the ground wire (new timer housing is plastic and does not have a ground connection), remove two screws to unmount the timer, unplug the old timer, plug in the new timer, fasten with two screws, put the control unit in and fasten with one screw, turn power back on.

real easy with the help of the video , made the difference

took out the old shelf and put the new one in

Working with Parts Select really made this repair possible, and I never left the house.Less than 5 mins, on there site and the parts were on there way . Rick

Unplugged the frig. Removed temp control module from frig, 1 screw with nut driver. Activated defrost timer by rotating adjustment until 2 clicks are heard. Removed two timer mounting screws, unpluged timer, plugged in the new timer, mounted it to the control module with 2 mounting screws. Replaced control module with the 1 mounting screw. Closed door and plugged it up.