25369137990 Kenmore Refrigerator - Instructions

I replaced the broken end cap by snapping the new one in place. The other one was not broken. I then placed the entire repaired bar in place. I was impressed that the replacement parts were delivered the day after ordering!

I removed the plastic shroud on the ceiling of the refigerator, unscrewed and unplugged the old defrost timer, and replaced it with the new one. I reinstalled the shroud with the new timer installed.

Followed someone before me instructions. very simple and easy

Followed the instructions provided in your video, took less than 15 minutes and works like new. Thank you for the parts and the advice.

A very simple repair. The end caps pop out easily with maybe a little help from a screwdriver blade on the underside and the new ones snap into place after assembling the end caps and the rail as a unit. The OEM end caps have a small design flaw which allow them to loosen over time. This flaw is corrected by the replacements from you folks. The real success story is how quick you responded to provide the parts even though this was not a major outage. Great service folks!

I followed the directions, which were very simple and easy to follow. The whole process was easy and fast. Couldn't be happier.

Just like the very helpful video. Took the drawer out. Lifted the glass cover out. Took 2 screws out and extracted broken rail. Placed the new rail in with 2 screws. Voila! Easy-peasy.

My fridge side had warmed up to 70 degrees but the freezer side was still cold. The coils inside had iced up. After thawing with a hair dryer, it froze back after another week. I removed the old defrost thermostat and wired the heater strip directly and turned on the defrost timer. It began melting the ice so that ruled out the heater strip being bad. I couldn't get a reading with my ohm meter on the defrost thermostat so I took a chance and bought the part. Installation was a breeze and it fixed the problem.

Ordered the Capacitor and the Thermostat Control. Parts were received in a matter of a few days, easy to install, but did not fix the problem. Had to call a repairman to fix the problem (compressor relay - this part not available to order for this model number with Parts Select). Will continue to use Parts Select in the future for other parts, but not happy that the actual part I needed was not available - had to use other methods.

Heard the snap of a short circuit followed by a burning smell around the refrigerator. Pulled it out, unplugged it and removed the back panel with a nut driver. Plugged it back in and when the compressor kicked on I saw sparks and some smoke at the relay. Unplugged and ordered new relay and the associated run capacitor in case it was also bad.
Removed the holding clip and the relay with capacitor easily came out with two wires attached. Removing the wires was done by prying with needle nose pliers with some difficulty.
Inserting the wires into the new relay was also difficult. If the position isn't just right it does not snap in. Once it is positioned correctly it makes a positive connection with not much effort.
Reassembled the capacitor, plugged unit into compressor, added retaining clip and plugged in refrigerator.
Compressor started up correctly. Note that as the refrigerator cools the compressor will shut off for long periods of time. This is normal.

Top freezer took off the panel in freezer and melted the ice around coils and found the defrost thermostat and replaced with the new one. Just followed the instructions from your video on line. Freezer works just fine now. Refrigerator is 38 years old.

Took old defrost pan off, put new one on. Had to bend new defrost pan a little for it to fit..

My brother completed the repair by replacing rack on door and also brackets. The support rack had to be cut to size and then put on overall no too bad.

From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.

removed freezer door and installed the new one. This was a pretty easy thing to do, although putting the old handle on the new door was a challenge. No knowing that there is a plastic piece holding the top of the handle i broke the that piece and had to order another one. Mean while the freezer was making alot of frost inside, so that had to be cleaned after the new part came.