59678289804 Kenmore Refrigerator - Instructions
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- Customer:
- Rebecca from SAINT JOHN, IN
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
3-year-old refrigerator wouldn't cool, digital temp. control stopped working
The digital display numbers (0= off and 7=coldest setting) controlled by the ECB would continually be replaced by straight lines, and the refrigerator would stop cooling. I tried unplugging it for a while. After plugging it in again, it worked (the digital display came on, I set it to "4" and it reached the proper temp), but the problem occurred again the following day, and then it stopped cooling entirely. I ordered the ECB, and it arrived in 3 business days. I watched the installation instruction video, took my time, double-checked the vid a few times to make sure I was doing it correctly, and replaced the ECB by myself in less than an hour. The refrigerator has been running without problems for 3 weeks now. My fridge had a different light bulb configuration than the one in the video, but everything else was the same, and it was a simple repair.
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- Customer:
- Linda from LOVINGTON, NM
- Parts Used:
- W10827914
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Deli Lid Tray broke and was unable to glue back.
Ordered the part. When came in I took it out of the box and slid the two end posts into the provided holes. Lid fixed in less than 5 minutes. Part came in on the third day because I ordered on Friday afternoon.
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- Customer:
- Angela from Oconomowoc, WI
- Parts Used:
- WP67002633
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
needed a replacement crisper pan drawer for fridge
The part came the next day, very quick. The wrong size ended up in box we recieved. The part # we ordered was correct, just a mix up in the packaging process. I called and the customer service dept. had a new correct crisper pan delivered to my door two days later. Even with the mix up it was very fast and a good price compared to other sites. I would order again in the future.
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- Customer:
- Gene from PADUCAH, KY
- Parts Used:
- W11197396
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
The deli drawer on this refrigerator rides on two plastic hinges on the end caps and opens and closes when you slide the drawer in and out. One of the hinge broke off the end cap and would not let the drawer stay in place or operate properly.
I contacted partselct to see if I could get the end caps with new hinges to correct the problem. My customer service contact was very professional and a huge help in helping me select the correct parts. When the parts arrived I was amazed they were genuine whirlpool parts, fit perfectly, and were easy to install. I have other parts to order and will use partselct again. I appreciate everything they did for me to solve this problem.
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- Customer:
- Donna from Palestine, TX
- Parts Used:
- WPW10436250
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
bad gasket
took about 15 min just took off gasket with flat screwdriver cleaned and put it on no glue it has magnets very easy
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- Customer:
- Keith from OLYMPIA, WA
- Parts Used:
- WPW10196393
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Noisy damper
Easy fix, it's right in the back of the fridge under a cover that just clips in, a piece of foam, and two screws. The hardest part is getting the clips free without breaking them. After replacement it's silent instead of making a grinding noise regularly.
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- Customer:
- Carolyn from WEST HARTFORD, CT
- Parts Used:
- WP12722803B
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Part of our Mullion Rail broke and needed to be replaced
The part arrived as expected. I detached the existing mullion rail using a socket wrench and disconnected the wires, which was as easy as pulling two pieces apart. Then I connected the wires to the new rail, slid the part into place and used the socket wrench to secure it. As easy as could be and good as new! In total, it took a matter of minutes.
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- Customer:
- Nelson from CATSKILL, NY
- Parts Used:
- WPW10196393
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Control noisy when opening and closing removed damper housing
Pop off vent cover remove 2 screws removed cover housing and foam. Removed damper by unclipping tabs on left and right side of control lift up and out. Unplugged power wires reinstalled in reverse order.
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- Customer:
- Donald from NEWBURYPORT, MA
- Parts Used:
- W11368721
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Original gasket was ripped at the top on the right hand door.
Removed the old gasket by pulling it out of the groove and installed the new gasket using my fingers to push the gasket into place.
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- Customer:
- John from CRESCO, PA
- Parts Used:
- WPW10671238, WP12227303WD
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Center crisper rail breaking off.
After the original center crisper drawer slide rail broke and and second also looking in deep into your parts catalog I discovered that the refrigerator never came with a crisper frame brace from the store or factory.
Thanks to you , I no longer have the use of the center rail breaking off for now everything is made out of cheaply make plastic by whirlpool.
Thanks to you , I no longer have the use of the center rail breaking off for now everything is made out of cheaply make plastic by whirlpool.
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- Customer:
- Timothy from BELTSVILLE, MD
- Parts Used:
- WPW10503278
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Freezer box frosting up. Refrigerator not cold.
My son (who does HVAC, but not appliance repair) did some investigating by taking front and back panels off and determined that the evaporator coil was freezing over because the defrost wire was not heating up. He and his girlfriend did some real-time internet searching for diagnostic info because NO control diagram was included with the refrigerator. He determined the problem was most likely the electronic control board. Ordered and installed a new board and the refrigerator is back to working fine. Took about 2 hours to diagnose the problem and 1/4 hour to actually install the control board. Kind of disappointing that this control board failed when the refrigerator was less that 4 years old.
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- Customer:
- Christina from Orange, CT
- Parts Used:
- WPW10671238
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
the rail to hold the crisper drawers broke
I first removed the bottom shelf. Then I popped the rail in. It was pretty easy although I did have to use some force to fit it in. Ordering the part and doing it myself was a lot cheaper than calling the repair man.
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- Customer:
- Gay from HUNTINGTON, NY
- Parts Used:
- W10827914
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The pantry lid broke and was repaired a few times until the glue did not stick anymore
Very easy-slightly bend the end piece to fit over the peg.
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- Customer:
- John from WASHINGTON, DC
- Parts Used:
- W11291138
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Light switch that causes light to turn on when door is open was nroken.
Truth is, this took a couple hours of cursing, but that was due to poor information and no prior experience. I imagine the next one would take 20 minutes. The issues are these: videos tell you to use a putty knife to pry the old switch out. That is harder than it seems because each switch has a plastic spring that pops open to hold the switch on, and you can't access the spring when the switch is installed. So it is important to use the knife on the side of the switch (left or right of spring -- look at the new switch), and back and forth until the switch is worked out. Then it can get worse. The new switch has to plug in electrically before it can be installed mechanically. In my case, with the switch on the fridge wall rather than the top, the outlet for the plug was encased in foam insullation. That gives the appearance that the plug was fixed, immovable, which makes it impossible to plug it in electrically before the switch is in place, and of course once it is in place you can't then plug it in. The problem here was poor instructions. Just scrape out a lot of the foam around the plug and you find that the plug is really not fixed, but attached to reasonably long wires that allow you to plug it in with the switch a couple inches from the wall, and then insert the switch. None of the online instructions tell you this about the wires.
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- Customer:
- Allan from Tucson, AZ
- Parts Used:
- WPW10671238
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Broken center crisper rail
Total time 10 minutes. 9 minutes to clear out the food and 1 minute to install the part. Installation was self evident and could have been done blindfolded. Part just snapped in.
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