59669972010 Kenmore Refrigerator - Instructions

I had to remove the 2 drawers, naturally, but then found I also had to remove the glass shelf and bracket that holds them, because the end of the center rail had broken off and stuck in the recess of the shelf. No problem. Washed the shelf and the end piece fell out, eliminating the need for pliers or tweezers. Put the new center rail in place, replaced the shelf, replaced the 2 crisper drawers and, "voila" - good as new (until next time some big, strong guy slams the crisper drawer). Thanks for quick delivery; I don't often get in the mood to fix things, so when I do it's nice the part arrives before my fixing-muse flies away.

I watched your video. The part came faster than expected. The video was very helpful. I am very happy with the service.

I took the shelf and drawers out and replaced the rail, put the shelf and drawers back in. Easy as pie.

Took out both crispers. Removed glass shelf on top of crisper support. Removed small broken piece of rail still held in place. Inserted new crisper rail and put crispers back in place.

Removed both crispers and shelf . Inserted new rail as explained in video. Replaced everything.

Followed easy instruction video. It was like new in fifteen minutes.

Removed the glass shelf, position the rail in its slots and replaced the glass shelves.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Found instructions on You Tube how to replace Jazz P/C Board Replaced board and manually defrosted evaporator coil.Everything seems to be working fine

Dropped down the front control panel were you program the the tempertures when you open the doors. This just pops down from the front. Then change out the printed cicuit broad two wires all done.

Unplug the refrigerator and pull it out so you can work behind it.I had to get a helper to lean the refrigerator forward and let it rest on a towel I placed on the countertop. The tray was underneath the refrigerator near the back so I leaned it forward enough to remove the metal plate that holds the tray in place. I placed a scotch behind the front wheels to keep it from rolling backward off the counter it was resting on. I had to remove the cover from the unit on the lower back side of the refrigerator to see how the tray was moumted. Once you remove the plate you have to slide the fan off the tray and then you can remove the tray. Simply reverse the whole process to install the new tray, upright the refrigerator and plug it back in to the outlet.

Removed back cover. Removed fan with mount which was a little difficult. Installed new pan and parts that were removed. Part came in one day. Great service.

Found Board location and replacement instructions on Appliance Doctor website. Price there was actually 3 $30.00 cheaper.Had to remove light cover to access slots to insert a flat blade screwdriver which you use to depress tabs to unlock control board housing. It then swings down so you can unplug wiring harness's and remove and replace control board. Too early to tell if defrost is working yet.

Found troubleshooting steps for control board (called a jazz board) and ran through the steps. Found the control board (jazz board) was bad. Pull front vent cover where the condenser is off, you will find manufacture manual papers for these steps and for programming of new control board (don't lose these papers for next time). Papers are located under bottom of front right corner of refrig where they are in a bag ( cut bag open and replace back when finished for next time). Replaced board by: 1. Pushing light cover to back to remove 2. Take screwdriver and push on two tabs that hold housing on at each side (will see two holes where they are by looking from behind, with your head inside) push and pull down. There it is 3. Replace board with the tabs that hold it in. (use latex gloves and only touch outside of board, to avoid static electricity to the board. 4. Reinstall and program (Code for your refrig is on cabinet sticker where model and serial no. are) 5. Install a surge protector on the plug for possible surges. Not too bad to install, just finding how it comes out .

I initially thought the defrost heater or sensor were bad and replaced them. About a week later the problem reappeared. I ordered the control board assembly and after arrival I did the following: Went on-line, located the part on the fridge parts diagrams and figured out how to remove the controller cover (use two flat screwdrivers from behind). After the cover removal unplug the two connectors and lift out the sensor from its mount. Remove the LED Display/Button Board then the microcontroller board. They literally lift out. With the new controller you have to gently break the display board from the controller - the board is scribed along the break-away area. Do this on a flat surface. The actual board installation and hook-up took less than 5 minutes to reassemble. MAKE SURE THE REFRIGERATOR IS UMPLUGGED - I should have said that FIRST.