25368809016 Kenmore Refrigerator - Instructions

My unit was not defrosting. Defrost heater was not functioning. Defrost heater tested good with a meter. Thermostat (cold) tested bad with a meter. Defrost timer was working properly. I replaced the thermostat but I had to buy red crimp connectors because the blue ones that came with the thermostat are designed for wire bigger than 18 AWG wire. The thermostat leads as well as the wire in my unit were 18 AWG. The crimp was not tight enough for my liking with the blue butt connectors. I also purchased smaller heat shrink tubing. After replacement, the defrost heater started working. I could see it glowing. Unfortunately immediately after getting the heater working the contacts in the defrost timer arced and stuck together thus preventing the timer from exiting defrost mode. The heater went off at this point indicating that the thermostat was now working. I then purchased and replaced the defrost timer and now the fridge is functioning properly. I noticed both replacement parts, even though I looked up my fridge model, were different part numbers than the originals. I'm guessing the new parts are improved? I also noticed the timer was an 8/30 rather than a 10/30 like the original. The fridge is working better than when it was new so evidently defrosting every 8 as opposed to every 10 hours is better for my unit.

Long story short:

Buy the correct crimp/butt connectors before beginning replacement of the thermostat and proactively replace the defrost timer since it is rather inexpensive.

I hesitate to say anything since I did exactly what their video told me to do, and it fixed the problem. Couldn't be happier. Was positive I was looking at 1000$ for a new fridge. Love being able to fix it by installing 15$ part myself. Thanks guys.

The freezer was still making ice, but the fridge portion was barely cooler than room temp. I came to the website and saw that the defrost thermostat cured this problem over half the time. I was quite dubious because I don't see how that would affect the non-freezer part of the compartment, but since it was a cheap and easy-looking repair, I figured what the heck, lets see if that's it. Sure enough, it's like new again. I still don't understand it, but I'll take it. The repair itself is simple, just cutting out the old switch and splicing in the new. Two wires, and clip it to the copper tubing where the old one was. The switch is accessed easily after taking out four screws in the back of the freezer compartment. The only hard part was removing the ice-maker, and that's just because the two screws that hold it in are a little hard to get a good grip on. Alas, you have to get the ice-maker out to pull out the back panel, so there's nothing for it but to wheedle those screws out.

remove food, then the shelf, then use a hot air gun to defrost and loosen the back panel, then remove the panel, then defrost the coil and thermostat area. using wire tools, replaced the defrost thermostat,and re-assembled freezwr and test

Just popped the broken one off and popped in the new one

I removed the back panel ,cardboard-three screws,pushed the old fan blade off the motor and pushed the new fan on.Extremely easy.

removed old installed new

Just took out damaged part and poped in new retainer. Very easy!!!! Very reasonable part price Saved a lot of money A pleasure to do business with PartSelect

The shelf fit perfectly with no adjustments. Now I have more room in the freezer!

Ordered glass from Parts Select on Saturday , was delivered Tuesday , snap it on and that was it... No need to buy new fridge .. Awesome !!!!

I removed the four bolts holding the light switch and temp knob with a nut driver, unplugged the unit and moved it to the table top. I removed the switch and replaced it with a new one. I plugged the unit back in and drove the four screws in with a nut driver and the light now comes on when I open the door. Real simple!

pulled out broken ones and replaced with new ones

I went online to a you-tube video to assess the problem and watch the repair. Ordered the part on sunday before christmas and had it christmas eve! Easy 10 minute repair. Four screws held the cover on. Two screws held the timer. Unplugged the old timer an replaced. Put all the screws back and . . . . Done! Easiest repair I've ever done. Parts select did a great job, good price, very fast service! One happy customer!

Insert the replacement glass shelf in my refrigerator. Installation was very easy and simple, no tools needed.

easy