25369969701 Kenmore Refrigerator - Instructions
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- Customer:
- will from bushnell, IL
- Parts Used:
- 5303918202
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Freezer froze up/ Fridge ran warm
Thawed out freezer, I recommend laying a couple old towels in freezer to soak up melted ice. Replaced old thermostat with new part. Removed 2 screws, removed back plate, unplugged 2 connectors and cut 2 wires. Crimped in new thermostat and repositioned to original part location. Reconnected plugs as I reinstalled back plate. Installed 2 screws and connected power. Works like new! Trouble shooting and part installation video is very helpful, great site!
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- Customer:
- Sherry from Newberry, SC
- Parts Used:
- 5303918202
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
the freezer frosted up and the fridge was not getting cold.
I watched the instructional video and did what it said.
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Refigerator not cooling
I followed your video instructions, is very important to have this information.
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- Customer:
- Martin from N HOLLYWOOD, CA
- Parts Used:
- 5303918774
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Fan was off kilter and began rubbing the frame which is caused it to slow down and make an disturbing audible noise.
Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.
Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.
Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.
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- Customer:
- Stephen from VAN WERT, OH
- Parts Used:
- 5303918202, 215846602
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Refrigerator not working, freezer working
I initially replaced the defrost timer, and later replaced it and the defrost thermostat. The defrost thermostat was the faulty component
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- Customer:
- James from N RICHLND HLS, TX
- Parts Used:
- 5303918549, 215846602
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Refrigerator too warm
The parts were easily replaceable. No special instructions needed. Just identify and remove and replace. I didn't know which specific part needed to be replaced (both reported to fix my problem) but neither part was very expensive so I replaced both. No special tools needed. 1/4" nutdriver and phillips head screwdriver. Repair took about 30 minutes. I did have to make an adjustment on the defrost timer (a small dial on the unit) I just set it how the old part was set. I immediately knew it was going to work when I plugged the refrigerator back in and the fan motor inside the freezer kicked on. Easy peesy...
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- Customer:
- John from Pilesgrove, NJ
- Parts Used:
- 240360801
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Lost the temperature control know
The knob came in the plastic package. It was the correct part. I opened the package and placed the knob on the prongs. Now it works fine.
Thanks
John S.
Thanks
John S.
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plastic drawer slide was broken
First I watched the video that provided - extremely helpful - thank you- when the part arrived I removed the drawer and shelf - unscrewed the screw- pushed the slide catches to one side and removed - then I screwed new slide on - pushed to lock in the catches and DONE! That simple - EASY PEESEY!! THANKS SO MUCH FOR VIDEO AND SUPER FAST NEXT DAY SERVICE - AMAZING HOW FAST!! WILL USE ANYTIME I NEED PART AND HIGHLY RECOMMEND YOUR SITE! TIME- 5 MINUTES TOPS!
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- Customer:
- Bill from STERLING, VA
- Parts Used:
- 5303918774
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Socket set
Condenser motor burned out
I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.
Saved at least $300. By not paying a repair person.
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- Customer:
- Susan from NEWBURY, VT
- Parts Used:
- 240364787
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
broken crisper cover--not glass part
replaced broken one
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- Customer:
- Jane from EAST JORDAN, MI
- Parts Used:
- 241733911
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver
You have sent the wrong part for the THIRD time. You have sent aaccess cover that is TWO INCHES too short. It does not cover the opening, and you will not answer your phones.
There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.
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- Customer:
- Rita from Lake Luzerne, NY
- Parts Used:
- 215846602
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
first fresh food too hot, then freezer too hot
Based on the website I decided it was most probably the defrost timer, and that was correct. I ordered it, watched the video, and two days later the part was at my door. Took the nut driver, removed 4 screws, then removed the old defrost timer, installed the new one, re-installed the whole plastic assembly with the four screws, and done!!! Couldn't have been easier.
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- Customer:
- Robert from Los Angeles, CA
- Parts Used:
- 240530811
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken meat pan on Kenmore refrig
Just slid it in. Fit perfectly. Called the Help Line just to double check that the pan would fit and they assured me it would. Pan cost $20 less than through the Sears site because of lower price, lower shipping and no taxes. Oh, and the pan came in just two days. Very happy.
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- Customer:
- Carlene from DOERUN, GA
- Parts Used:
- 240350608
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Broke glass on crisper
Just slide glass in. Very easy.
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- Customer:
- Donald from Jonesboro, GA
- Parts Used:
- 240495804
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Wife didn't like the upper freezer door bin.
Replaced it with one like the lower freezer door bin. Very easy, just snapped into place.
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