25367870509 Kenmore Refrigerator - Instructions

Just like the video , just pull out the crisper drawers and slide the new one in. I also made sue that I had a quilt on the floor in case I dropped the glass shelf. Also if you are not sure of the model number you can try calling the store where you bought the appliance at which I had to do. I bought it at Conns and they just needed the phone number I used when I bought it.

replaced broken one

Ordered the Capacitor and the Thermostat Control. Parts were received in a matter of a few days, easy to install, but did not fix the problem. Had to call a repairman to fix the problem (compressor relay - this part not available to order for this model number with Parts Select). Will continue to use Parts Select in the future for other parts, but not happy that the actual part I needed was not available - had to use other methods.

inside the freezer compartment, remove four hex head screws from rear panel,lift panel forward and unplug wire assembly from panel. find old defrost thermostat attached to copper tube by clip on back of thermostat, unclip, snip two wires to thermostat, take new thermostat, strip 1/4"of wire from wires in freezer (thermostat is prestripped),insert light blue wire from thermostat and light blue wire from freezer into opposite ends of crimp connector and crimp securely. repeat with dark blue wires. set panel back in freezer,connect plug to back of panel, refasten screws and you are go to go! save yourself the price of a new refrigerator or $300 repair by repairman!

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.

I initially replaced the defrost timer, and later replaced it and the defrost thermostat. The defrost thermostat was the faulty component

I followed your video instructions, is very important to have this information.

My upper and bottom air diffuser was missing.
Purchased both air diffuser and placed it.

Remove and toss broken parts, clean, replace.

Lower part of handle didn’t snap in place. Inner white piece I screwed on the door. I thought it would snap in Maybe other part was missing.

Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.

Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.

The knob came in the plastic package. It was the correct part. I opened the package and placed the knob on the prongs. Now it works fine.

Thanks
John S.

just pulled the old one out, and plopped the new one in. I was nervous about the new one being the correct size, but it was perfect. No fuss, no mess.

There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.

From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.