3638400412 Kenmore Refrigerator - Instructions

Best for 2 people on this repair as 1 person needs to hold the door and the other position the bottom pin in place on reassembly. On my side by side I was replacing the cam on the cold food side, not the freezer. But I got down and inspected both the broken cam and the cam on the side that wasn't broken to understand how the parts fit together. Each door has 2 cams that work/fit together. So be sure the one you are replacing is installed properly (flat side towards the door body). Remove all contents from inside door including the shelves. Use a phillips screwdriver to remove the cover plate on the top hinge. Use tape or a marker to mark on the refrigerator top a corner of where the bracket is positioned, for proper placement on reassembly. While someone is holding the door, remove the 2 bolts from the top bracket (or the back one is just loosened so bracket can be moved out of the way). Lift door off the bottom pin. Turn the door on its side to expose the bottom bracket. There should be 2 bolts here. The furthest one from the pin only needs to be loosened. The other bolt will need to be removed but as you do this be sure to not let the other 2 metal pieces fall out. Remove the broken cam and replace with the new part. Realign the parts and bracket over the pin rod hole and tighten both bolts. Replace the door onto the bottom pin. Then add top bracket and align it to the marking and screw back in these 2 bolts. Test door for any needed adjustments (I had none). Then replace the top bracket cover with its screw. Voila! Clean the shelves and put them in the door and fill them up. :-)

Empty door first then take a phillip heads screw driver and unscrewed the top hinge cover 1 screw. Then used 5/16 nut driver to loosen top hinge from fridge. remove door by lifting and then lay on table to replace the lower washer that is held in by 2 screws and you only need to loosen one all the way leaving one in to align then replace and tighten it up your done.

Followed Partselect video on how to replace cam riser. Very, very helpful!

Defrost timer is hidden in the control panel in the refrigerator top middle. Turn to off and remove two screws which are hidden behind white tabs. I had to pry the old timer from the plug with a screw driver because it was tight. Try not to short across the terminals. Plug in the new timer. Replace it in the clip where you got old one and reinstall the controls. The freezer was still all frosted up so I had to remove the cover and defrost it with a hair dryer to get it to work. Then I turned it on and it works great.