59666039702 Kenmore Refrigerator - Instructions
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- Customer:
- THOMAS from LOMBARD, IL
- Parts Used:
- WPW10671238
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broke insert piece
Followed easy instruction video. It was like new in fifteen minutes.
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- Customer:
- Andrea from Swampscott, MA
- Parts Used:
- WPW10671238
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken chrisper center rail
Removed the glass shelf, position the rail in its slots and replaced the glass shelves.
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- Elmer R from Jenkins, KY
- Parts Used:
- WPW10655367
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The tray that catches the defrost drainage was cracked and leaking.
Unplug the refrigerator and pull it out so you can work behind it.I had to get a helper to lean the refrigerator forward and let it rest on a towel I placed on the countertop. The tray was underneath the refrigerator near the back so I leaned it forward enough to remove the metal plate that holds the tray in place. I placed a scotch behind the front wheels to keep it from rolling backward off the counter it was resting on. I had to remove the cover from the unit on the lower back side of the refrigerator to see how the tray was moumted. Once you remove the plate you have to slide the fan off the tray and then you can remove the tray. Simply reverse the whole process to install the new tray, upright the refrigerator and plug it back in to the outlet.
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- Customer:
- robert from worton, MD
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
Freezer to cold over coollin and no cooling on fresh food
Dropped down the front control panel were you program the the tempertures when you open the doors. This just pops down from the front. Then change out the printed cicuit broad two wires all done.
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- Customer:
- Daniel from Webster, NY
- Parts Used:
- WPW10503278
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
fresh food section warm freezer section cold
Found instructions on You Tube how to replace Jazz P/C Board Replaced board and manually defrosted evaporator coil.Everything seems to be working fine
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- Customer:
- Heidi from Etters, PA
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
Freezer freezing up in back and frig getting warm
This is the 2nd Jazz board that we replaced in 2 years. We believe that a power surge caused the board to no longer work. We now have the fridge plugged into a surge protector. The instruction sheet to program the jazz board did NOT come with this part. I called Parts Select and they gave me a number for Whirlpool. I spent over 30 mins. talking to Whirlpool, 2 different departments, and they do not have instructions for this part. I was told that they only supply instructions for about 10% of the parts that they distribute. I was able to find the instruction sheet on my own but searching "whirlpool instruction 16022940." I hope this helps!
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- Customer:
- Sheila from Folsom, LA
- Parts Used:
- WPW10128551
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Fridge section too warm and freezer cold
The unit has two fans on it. One is located in the back and the other is locate inside the freezer section behind the panel. Remove the four bolts holding the door to the sliding rack. Remove the ice machine. Remove the back panel. Noticed that the fan was covered in ice thus shorting the fan motor. Tested for voltage to the fan was good. Replaced evaporator fan motor and unit works perfectly
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- Customer:
- Darryl from Mission viejo, CA
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Freezer Super Cold, Fridge Hot. Ice on the back of freezer door.
I initially thought the defrost heater or sensor were bad and replaced them. About a week later the problem reappeared. I ordered the control board assembly and after arrival I did the following: Went on-line, located the part on the fridge parts diagrams and figured out how to remove the controller cover (use two flat screwdrivers from behind). After the cover removal unplug the two connectors and lift out the sensor from its mount. Remove the LED Display/Button Board then the microcontroller board. They literally lift out. With the new controller you have to gently break the display board from the controller - the board is scribed along the break-away area. Do this on a flat surface. The actual board installation and hook-up took less than 5 minutes to reassemble. MAKE SURE THE REFRIGERATOR IS UMPLUGGED - I should have said that FIRST.
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- Customer:
- Bea from Grand Rapids, MI
- Parts Used:
- WPW10671238
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
The Rail broke
Removed the storage bins. Removed the whole shelf, remove the glass part.(clean everything while you are at it, which is why it took 15-30 minutes) Lift out old rail and replace it with the new, reinstall shelf and glass. If you choose to not to clean, just take out the glass shelf, replace rail and put it back in. .
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- Customer:
- Bruce from Eureka, CA
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Upper frige getting warmer and evaporater freezing up, replaced heater element, thermister, and then replaced control board and is working great. was not going into defrost mode due to bad board. I could put in to manual defrost mode needed to replace the board.
first unplug unit, remove clear light cover it snaps out. there are 2 slots on either side of the light housing stick the screw driver in the slot and push the tab and pull down this will unlatch the control board housing, remove the board socket plugs, and the board from the frame, on the new board you will have to snap the PC board at the pre indented line. replace in reverse and follow instruction to program the code.
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- Customer:
- Warren from Flanders, NJ
- Parts Used:
- WPW10655367
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
Old drip pan had many cracks and leaked
Removed back cover. Removed fan with mount which was a little difficult. Installed new pan and parts that were removed. Part came in one day. Great service.
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- Customer:
- Phil from Belleville, WI
- Parts Used:
- WPW10503278
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Clicking, refrig would not start.
Replaced the CNTRL-ELEC board with ease. Just slide back and remove the light cover. Use flat tip screw driver to release and drop down unit. Remove connectors and attach to new board after breaking in half to fit same as old one. Programming is easy, just look at the CODE on the name plate inside the door. Mine is 0-1. Follow procedure of holding the light switch off while touching the freezer control 3 times within 10 seconds. A "P" for programming will appear. Still holding the light switch, touch the refrig control to set for your code. Freezer button says 0, refrig button says 1. When you release the light switch, the programming is done. Mine starts out with a 4-4. It is now working quieter than when it was new and is very cold again.
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- Customer:
- Randall from Port Deposit, MD
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Upper refrig. compartment wouldn't get cold enough. Freezer compartment was too cold and compressor was not shutting off.
Found troubleshooting steps for control board (called a jazz board) and ran through the steps. Found the control board (jazz board) was bad. Pull front vent cover where the condenser is off, you will find manufacture manual papers for these steps and for programming of new control board (don't lose these papers for next time). Papers are located under bottom of front right corner of refrig where they are in a bag ( cut bag open and replace back when finished for next time). Replaced board by: 1. Pushing light cover to back to remove 2. Take screwdriver and push on two tabs that hold housing on at each side (will see two holes where they are by looking from behind, with your head inside) push and pull down. There it is 3. Replace board with the tabs that hold it in. (use latex gloves and only touch outside of board, to avoid static electricity to the board. 4. Reinstall and program (Code for your refrig is on cabinet sticker where model and serial no. are) 5. Install a surge protector on the plug for possible surges. Not too bad to install, just finding how it comes out .
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- Customer:
- Kathryn from Oceanside, NY
- Parts Used:
- WPW10671238
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
original rail cracked
The instruction video was so helpful. I watched it before I ordered the part to be sure I was able to make the repair. The replacement part arrived quicker than I expected. Cleaning the shelf & bins was the most time consuming part of the job. The replacement part fit in place perfectly. My fridge is good as new again!
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