10662979900 Kenmore Refrigerator - Instructions
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- Customer:
- Gary from Jenkintown, PA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Lights didn't always come on when was opened
Used a screwdriver to pry loose the old switch, swapped wires to the new switch and pushed it into the opening. Took about 2 minutes.
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- Customer:
- Fred from Watertown, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
19 year old light switch broke
Great service. Unpluged old switch and pluged in new one. Works great
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- Customer:
- Lennon from Phoenix, AZ
- Parts Used:
- WP2196157
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Water Line To Ice Maker Broke
Looked up the process on you yube and watched the repair video from the parts website
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- Customer:
- Albert from Dunmore, PA
- Parts Used:
- W11745278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
replace hinge bracket on fridge door
taped the door shut ,measured a block of wood and stuck it under the door for support.....unbolted bottom hinge,slipped on hinge bracket and reassembled.no muss no fuss.
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- Customer:
- Daniel R from CONCRETE, WA
- Parts Used:
- WPW10225581
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver
Refrigerator runs warm/ freezer running cold.
I spent several hours defrosting the unit. Making sure the vents were all defrosted and free of ice. The part replacement is fairly straight forward; remove the thermostat, cut two wires, reconnect the wires following color codes, attach to coil and restart. And, "Yippie!". Nothing. Zilch. Zero. Because I could not connect with the online repairman, I spent 40 bucks for nothing; problem was not resolved. Thanks for taking my money. I'm bummed and with just a little less money in my pocket. Never again will I ever purchase another Whirlpool product. Or buy from your outfit again (because of the over priced part). I replaced a 25 year old 'working' General Electric fridge for this junk that sat in the warehouse for four years before this was delivered to me in 2018 and sold to me as a "new" appliance. This was found out only when it crapped out and I needed to have it checked out for repair. Oh yea, I only had the comment section and the part recommendation to go by, and the latest comments are at least two years old. I'll be surprised if this even gets posted.
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- Customer:
- Judith from Phoenix, AZ
- Parts Used:
- 8009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Bulb Replacement
I pulled down the wire around the glass cover. . . Released on end of the wire from its holder being careful to not let the glass cover drop. Unscrewed the bulb and replaced with replacement. Easy, easy.
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- Customer:
- Ronald from Billings, MT
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Wrench set
non-functioning refrigerator lite switch
My owners manual said to unplug fridge from elec outlet, use a kitchen knife to gently pry off the switch plate
(manual had a pictoral example), unclip the two wire, replace with on new switch and replace the switch. Close
door and plug back in. Open door to check that the lite
works. Walla! It did. Thanks!
Sincerely, Ron Marshall, Billings, MT
(manual had a pictoral example), unclip the two wire, replace with on new switch and replace the switch. Close
door and plug back in. Open door to check that the lite
works. Walla! It did. Thanks!
Sincerely, Ron Marshall, Billings, MT
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- Customer:
- Joseph from Destin, FL
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
light switch would not work
Popped the old one out with a kitchen knife and popped the new one back in. It tool less than 15 seconds!!
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- Customer:
- Janet from Flagstaff, AZ
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The light went out
I pried the old one out with a screw driver and pushed the new one in. I expected instructions in the box it came in but there were none.
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- Customer:
- Jackie from Nova, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Switch was not working after a repairman had fixed something else
Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.
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- Customer:
- David from St. Pete Beach, FL
- Parts Used:
- W11384469
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Broke the arm off the food compartment rocker switch
After receiving the new part almost immediately,using two screw drivers, removed the broken switch from the plastic frame. Be careful not to scratch or otherwise tear the plastic...very pliable. Since the original switch was factory installed and the wires were packed in fiberglass insulation, the switch came out but the wires and clips were still in place and could not reach the new switch. It was necessary to pull them down with bent long nose pliers...used a lot of "pull" but the wires held up.Connected the switch, turned the power on and there was light! Reports from other users really took the uncertainty out of the task.
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- Customer:
- Stephen from San Jose, CA
- Parts Used:
- 4388931
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Fridge went warm whilst the freezer continued to work. Meanwhile strange intermittent switching noise coming from above the lamp in the refrigerator compartment.
Switch off power at mains outlet. Pull off the front trim panel on the control box at top of the refrigerator compartment (it is just clipped into place). Behind are two screws which you remove. Remove the bulb and also two screws underneath and towards back of the control box. You can then pull down the control box. The defrost timer board is now visible and can easily be switched out (it comes with instructions how to do this). This job too no more than 20 minutes and saved me buying a new refrigerator at $1000.
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- Customer:
- mike from ROSCOE, IL
- Parts Used:
- WPW10225581
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
fridge too warm
remoove all the food and shelves out from the freezer section, remoove the light bulb lens ( 1 phillips screw) remoove light bulb, take out 6 srews on the back panel then slide out through the top with a slight bending curve motion, the bimetal thermostat will be clamped to the evaporator inlet, ( just after the cap tube) snap it off, then cut the wires about 2 inches from the stat, strip the ends about a quarter inch with wire strippers, same on the new stat, then use 16 or 18 gauge butt splices and crimp them , then reassemble in reverse order.
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- Customer:
- Frank from Alabaster, AL
- Parts Used:
- WPW10225581
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
freezer forming ice on back panel, fridge nor freezer getting cold
Watched video of repair. Took all drawers and drawer holders out of freezer to acesss back panel. Removed 6 screws from back panel,slid up and out. Cut 2 wires to remove old bi-mtl defroster. splice the wires and attached new bi-metal def.
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