59669282011 Kenmore Refrigerator - Instructions

Switched the drain out using the video tutorial
Fixed the problem
Have had no more drain issues

This problem is caused by a "Duckbill" rubber grommet attached to the bottom drain tube of the freezer. This duckbill opens up during the defrost cycle and allows water to drain down the "water slide" to the evaporator pan. It doesn't take much to gum the Duckbill. Once gummed up the defrost water is trapped. The Defrost Cycle eventually makes the water flow out of the coil area to the bottom of the freezer then eventually to the floor. The repair involves unplugging the unit, removing the bottom back cover with a 1/4 nut driver, pop the power clip out to give you room, reach in and pull the duckbill grommet and the water slide, then installing this replacement drain kit. This is a p trap replacement that actually fixes the root cause of this problem. A tricky part is removing the water slide, you can see the white snap that holds the slide in place. Using a small flat blade from the top releases the snap and the unit is pulled upward rather easily. This replacement drain clip snaps in the same place. If I had to do this again it wouldn't take more than two minutes to replace. Oh, one major thing, you need to manually defrost the unit. I pulled the front door off, it is held with 4 screws ... don't remove them just loosen them and it pops off easily. I pulled the bottom tray out an it gave me room to squirt hot water with a baster into the back freezer area. Eventually everything thawed out. If I had it to do over I would have waited on connecting the tube to the evaporator pan and placed the bottom of the tube into a small sauce pan or something to collect the drain water and easily dump it into the sink. I used a sponge and that took forever. BTW, just to reiterate, use this item and not that Duck Bill for replacement, this actually fixes the root cause of this problem!

In less than 1 minute I put the crisper glass in place. I wa overwhelmed at the speed in which I received this part. It was ordered on monday evening and I received it on wednesday morning. PartSelect was a life saver as the repair was just day before Christmas.

made a call and I was taken care of immediately

remove two crispers and glass top . Replace rail.
Note
This is 3rd time this part in about 5 years has needed replcement. If there is a next time I would expect a "freebe". Service is great and replacement rail came in jig time.

The repair was very simple, just put the parts in place. We were very please with the quick shipment and the good prices.

First off, I learned from YTube how to go about figuring out what might be wrong & how to fix it. I watched numerous videos and narrowed it down to the damper as the part to be replaced. I learned how to use the Jazz Board in the fridge to test components & verified the damper wasn't getting signal to open/close. I removed the old damper & put in the new one following what I had seen on the videos. I found a video that had the same type of damper assembly as my fridge & used it to show me how to remove & replace the damper. This was the 2nd part I had to replace to get my fridge up & working. I spent a total of 224.00 on parts and now the fridge is quieter than it's been in years. Finally, if a 66 year old woman can do this, so can you. Just watch YTube & also PartsSelect also has videos also.

I noticed the coils very dusty dirty, tried brushing it clean, ended up blowing it clean. I noticed the condenser fan motor was never turning, I had power, so I ordered a new one. I actual received the evaporator motor, so I had to order the correct one. After changing it, and it started blowing right away. But my refrigerator is still warm. I do not know where the evaporator blower motor is located. I cannot make out from the diagram breakdown. HELP

We had to take a few parts from our broken piece to attach to the crisper. It would have been easier if there were some sort of instructions to get the pieces off. We were finally able to get the metal rod off and attach to the new piece. It was rather easy,

Watched the video. Everything went great, Super simple

removed drsws and shelf put new center rail replaced draws done

Removed glass shelf and replaced center rail with ease.

I watched your video. The part came faster than expected. The video was very helpful. I am very happy with the service.

I took the shelf and drawers out and replaced the rail, put the shelf and drawers back in. Easy as pie.

Pull out the drawers and removed the old rail, place new rail in and return drawers. Like New and took about 3 minutes.