25361704409 Kenmore Refrigerator - Instructions

I watched the video you had on-line and it was simple. Thank you so much

My unit was not defrosting. Defrost heater was not functioning. Defrost heater tested good with a meter. Thermostat (cold) tested bad with a meter. Defrost timer was working properly. I replaced the thermostat but I had to buy red crimp connectors because the blue ones that came with the thermostat are designed for wire bigger than 18 AWG wire. The thermostat leads as well as the wire in my unit were 18 AWG. The crimp was not tight enough for my liking with the blue butt connectors. I also purchased smaller heat shrink tubing. After replacement, the defrost heater started working. I could see it glowing. Unfortunately immediately after getting the heater working the contacts in the defrost timer arced and stuck together thus preventing the timer from exiting defrost mode. The heater went off at this point indicating that the thermostat was now working. I then purchased and replaced the defrost timer and now the fridge is functioning properly. I noticed both replacement parts, even though I looked up my fridge model, were different part numbers than the originals. I'm guessing the new parts are improved? I also noticed the timer was an 8/30 rather than a 10/30 like the original. The fridge is working better than when it was new so evidently defrosting every 8 as opposed to every 10 hours is better for my unit.

Long story short:

Buy the correct crimp/butt connectors before beginning replacement of the thermostat and proactively replace the defrost timer since it is rather inexpensive.

The instructions given to me by part Select were very good.I replaced the Timer- checked the heater with oham meter it was good- checked the door weather striping it was good and replaced the thermostat with new .So at this point I may need to call a professional unless some one has another solution.

just followed the instructions from part select website - everyone is a repair man with the easy to follow and attention to detail the videos provided - time will tell I replaced the defrost timer and thermostat at the same time - the refrigerated was running a lot and the freezer was icing up on the back right of the freezer compartment mostly - " it has been doing this since the day we bought it from sears - we had a repair man over more than once but still had the same problem and had to max out the controls to keep things close to were they were suppose to be temperature wise. we also purchased a few extended warranties The freezer was running around 15 degrees and running all the time. The heating element checked out at 35 ohms so it must be ok. Will let you know in a few days. One serviceman even tried to say it was frosting up because we didn't have ac lol

remove food, then the shelf, then use a hot air gun to defrost and loosen the back panel, then remove the panel, then defrost the coil and thermostat area. using wire tools, replaced the defrost thermostat,and re-assembled freezwr and test

took the old one out, put the new one in. Will be an ongoing problem due to the flimsy nature of the rack. Refrigerator is in a rental unit. Great to know parts a just a phone call away, and arrive super fast.

snapped the wires from frig onto the proper prong and viola,it works. The proper prong is identified by the size because there are two prongs with the wires and two connecting prongs in the socket. I talked to a very helpful representative and she gave me the number for Frigidaire, when I was confused by the placement of the wire. Wish I had remembered her name to share with you. As it turned out I didn't need to call Frigidaire.

I went on partselect put in make and model number, a list showed the probable cause. I watched the how to video. When I received the part in short order I loosened 2 screws disconnected the wiring plug (sprayed it with contact cleaner) pluged it in, removed screws from old part put them in new one. Put timer back in its location and tightened the screws. Very eazy, works fine.

Remove 4 screws that hold up overhead controls, this is also the part that holds the light. Unplug the timer and replace. Super simple and runs great now. After you plug it in it may take a few minutes to kick on the compressor but it will. Also I was pleased it was a factory Frigidare part. Price was right.

Diagnosis: used wiring diagram attached to frig and determined cause could be wiring, heater element, thermostat or timer. After completely defrosting the frig (turned it off) I removed the rear cover in the freezer and looked for an obvious problem. None seen. Removed temperature select pod from the frig box and looked for obvious problems. None seen but defrost timer appeared poorly made. Repair: Since I had no practical way of checking the defrost cycle in operation, I checked probable failures on the Part Select website and saw defrost timer as most probable. I ordered the timer. Installed it. Waited a few days to make sure the frig went through a few defrost cycles then removed the freezer rear cover. There was no excessive frost buildup so I'm reasonably sure the repair was successful.

Went on line to PartSelect, found and ordered the part. It was here in two days. I removed the old shelf, inserted the new and the frig was as good as new. I was extremely pleased with the ease in identifying the part and the speed of delivery.

I first thought the defroster heater broke - took the back wall of the freezer off and cooling fins were fine. Then took the defroster timer out and opened it up. The contacts were badly burnt so the compressor and fan ran during only part of the cooling cycle. Replacing the timer took less than 5 minutes - turn off the power, remove one screw to take out the control box, cut the ground wire (new timer housing is plastic and does not have a ground connection), remove two screws to unmount the timer, unplug the old timer, plug in the new timer, fasten with two screws, put the control unit in and fasten with one screw, turn power back on.

Looked up troubleshooting info on your web site. Decided to replace the defrost timer. Ordered it using Paypal. Received the Shipment in about 1.5 days in Rural NC. Watched Your Video, cut off power to the fridge, removed the top self and unbolted the panel, removed the defective defrost timer, installed the new one and re-installed the panel and top shelf. Set the timer to defrost to check the operation (looked inside the freezer to see that the defroster was glowing red - it was) waited about twenty minutes to ensure that the fridge started cooling again. Fixed!

I got the model number and because you offered diagrams I was able to order the correct replacement. The piece slid right in and I thought it was miraculous. It was so easy.

Followed instruction vedeo from partselect. THANKS!!!!!