10641212101 Kenmore Refrigerator - Instructions
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Noisy operation (from the inside)
Unplug, then on the freezer side, remove the drawers, then remove the screws holding the sheet metal cover, remove the rails (for the drawer) that interfere with removing the sheet metal cover. pull the wires off the motor. There is a big plastic piece that holds a small plastic piece that holds the motor. Remove the plastic piece that holds the motor/fan (you might be able to swap the motor by removing the little plastic piece that holds the motor, or you can remove the bigger piece and then remove the small piece that holds the motor). Pull the fan blade off (to reuse), swap the motor. NOTE - the new motor wire terminals may be on the opposite side of the motor vs. the old motor - that is not a problem - there is plenty of room for the wires. After the motor is installed put the fan blade back on, reinstall the removed plastic pieces in the back of the refrigerator. Now, I'd suggest a quick test. Make sure the new motor works and the fan blows before you button it up. Once you know it works, power it off, and put the sheet metal cover back on, reinstall the basket brackets, put the baskets back in place, close the door, and turn it back on.
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- Customer:
- William from Heathsville, VA
- Parts Used:
- W10508993
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Crisper drawer tilted to the right when pulled out
The repair consisted of lifting up the drawer cover and replacing it. Why the 60 minutes to do that? It took 58 minutes to clean the refrigerator.
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- Customer:
- Ron from Eaton Rapids, MI
- Parts Used:
- WP2198202
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
The frig/freezer shut off too often and would not stay cold.
The new thermostat assembly installed quite easily, just a couple of screws, but the thermostat probe however was kind of a pain in the rear. The probe is about 3 feet long and you have to remove a plastic sleeve from the old part and re-install on the new probe, it fits very tight and takes some time to do. Overall it was a very easy fix.
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- Customer:
- jairaj from North grafton, MA
- Parts Used:
- WP2182179, WPW10329686
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The refrigerator door was hanging low and not closing properly. Hence the refrigerator was not maintaining the temperature
First removed the three screws at the top that holds the door at the top. Removed the worn out lower door cam after removing one screw. Did the same on the door closing cam (in fact this cam has worn and broken into two pieces). Replaced with the new ones, put the screws back, mounted the door and replaced the three screws on top. The door closed perfectly.
Since this did not help with keeping the refrigerator cold, a day later I had to vacuum the dust off the coils (on the underside of the refrigerator) and thaw the ice from the freezer compartment clearing the ducts to re-initiate the proper flow of air between the two compartments (I learnt on the internet that cold air from the freezer is drawn to maintain the temperature in the refrigerator compartment). The faulty refrigerator door ended up icing our frost free referigerator's freezer compartment and the air ducts in it. Therefore I had to simply turn off the refrigerator for 12 hours, thaw everything and restart! I know nothing about refrigerators. Just did it after visiting your site and a couple of other sites. Saved me about $300!!
Since this did not help with keeping the refrigerator cold, a day later I had to vacuum the dust off the coils (on the underside of the refrigerator) and thaw the ice from the freezer compartment clearing the ducts to re-initiate the proper flow of air between the two compartments (I learnt on the internet that cold air from the freezer is drawn to maintain the temperature in the refrigerator compartment). The faulty refrigerator door ended up icing our frost free referigerator's freezer compartment and the air ducts in it. Therefore I had to simply turn off the refrigerator for 12 hours, thaw everything and restart! I know nothing about refrigerators. Just did it after visiting your site and a couple of other sites. Saved me about $300!!
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- Customer:
- Duncan from Metairie, LA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The Switch Broke...Absolutely Fell Apart.
I simply removed the old switch using 2 small screwdrivers and the old switch case popped out. I then upluged the wires from the old switch and reversed the process. Didn't take longer than 5 minutes begining to end! Thank you for the great service! Duncan quaid
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- Customer:
- Ronald from Martinsville, IL
- Parts Used:
- W10822278
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Refrigerator had shut down
Went on line ,ordered part on Friday afternoon ,Fedex was at my house Saturday Morning,,THIS SERVICE IS GREAT ,,THANK YOU VERY MUCH FOR BEING SO FAST
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- Customer:
- Carl from RIVERSIDE, CA
- Parts Used:
- 8009
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
light bulb in water ice freezer door went bad
I didn't. Don't know how to get to light bulb to change it for this specific model
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Unit kept icing up
I FOLLOWED A U TUBE VIDEO. IT WAS ALMOST PERFECT FOR MY SIDE BY SIDE REFRIGERATOR.
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- Customer:
- David from Fort Collins, CO
- Parts Used:
- WP2182179, WPW10329686
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Socket set
Refrigerator door of our double door not closing
Removed the top bracket (3 5/16 size hexhead bolts)
Lifted door free of the bottom cam and hinge socket
(after, of course removing the items from the door shelves!)
removed one bolt holding the lower came to the cabinet.
Pried the cam loose, replaced with new and re-bolted
removed one bolt from cam on door - unable to remove cam until I removed the guard bracket (two more bolts)
worked the plastic cam from the door by twisting it and pulling the socket from it's hole.
Slipped the new cam into the socket hole, aligned the bolt hole and bolted it tight.
Aligned the top cam to the bottom cam as I replaced the door. Re-attached the top bracket.
All bolts were 5/16
Door now works perfectly again.
Lifted door free of the bottom cam and hinge socket
(after, of course removing the items from the door shelves!)
removed one bolt holding the lower came to the cabinet.
Pried the cam loose, replaced with new and re-bolted
removed one bolt from cam on door - unable to remove cam until I removed the guard bracket (two more bolts)
worked the plastic cam from the door by twisting it and pulling the socket from it's hole.
Slipped the new cam into the socket hole, aligned the bolt hole and bolted it tight.
Aligned the top cam to the bottom cam as I replaced the door. Re-attached the top bracket.
All bolts were 5/16
Door now works perfectly again.
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- Customer:
- Wayne from Arlington, TX
- Parts Used:
- 4387478
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
Lower Light Socket removed and Wires capped with wire nuts
My tenants moved out of my rental property and abandoned their refrigerator there. The freezer door would not close properly because someone had previously removed the lower door support bracket and failed to replace the lower bracket shim that positions the lower part of the freezer door properly out from the refrigerator cabinet causing the door gasket seal to bind before the freezer door was fully closed. I removed and replaced this lower door bracket with a new shim made up of serveral thicknesses of cardboard to achieve this spacing and freezer door now closes and seals properly. They had never connected a water supply to the refrigerator although this model is equiped with an ice maker and in door ice and cold water dispenser. The access panel on the back of the unit had been previously removed and discarded. I made up a new access panel from cardboard and connected the water line to the solenoid valve. Valve was so old it would barely open when valve energized and water flow was too slow to make proper sized ice cubes and fill a water glass. I purchased a new water solenoid valve and replaced ther original valve and cured that problem. Replacing the access panel cured an improper cooling problem because with panel removed, most of the air flow bypasses the condenser coils. Lastly I replaced the upper tubular light bulb and the lower light socket I purchased here and installed a 40 watt bulb in the new light socket. Presto! I was able to turn non working abandoned refrigerator into a workable unit.
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- Customer:
- Stephen from Fresno, CA
- Parts Used:
- WP2182179, WPW10329686
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Refrigerator door wouldn't self-close
Super-easy... First, empty refrigerator door. Then, just remove the bolt that goes through the cover over the top hinge. This exposes three more small bolts. Remove these and the top hinge assembly will lift off. Lift door off. Remove cam from door and lower hinge, slip new cams on, and reassemble. The hardest part was pulling all of the junk stuff out of the refrigerator door. Who know you could accumulate so much salad dressing?
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- Customer:
- David from Roanoke, VA
- Parts Used:
- 4387478
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The door light socket was broken and hanging down
The refrigerator light in our Kenmore fridge has been flaky for a number of years. The slightest bump would knock it out of the hole it fits into leaving the bulb dangling. Usually since we were used to it, we could avoid bumping it so it was no real problem, but a recent visitor bumped it and it once again was hanging. I decided this time, to take a serious look at it and fix the problem for real. I had options, duct tape, hot glue gun, goop...or a new part! A quick search on the internet, and I found www.PartSelect.com I entered my model # , quickly found the correct part number. The part came 1 1/2 days after I ordered it. The repair was very simple, I unplugged the fridge, removed the wires from the spade connectors on the old light socket, and attached them to the new socket. I then pushed the socket into the hole, and with new spring clips, it snapped snuggly into place. The socket came with extra wire connectors which I didn't need, the socket fits multiple brands of appliances. It also came with a bulb protector, but that wasn't needed for my fridge either. I was very pleased with the speed and ease of the repair. No more dangling light bulbs!
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- Customer:
- Olesya from ORLANDO, FL
- Parts Used:
- WP2198202
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Refregirator would not turn cooling back on after shutting down.
After spending $250 on repair by calling appliance repair professional who changed relay in the fridge, the problem was not solved. I had to manually turn the switch off and on again to make sure my fridge would maintain its temperature. I read some similar problems on this web site, watched instalation video and decided to give it a try. Part came in very quick and it took me (female) 45 minutes to install the new part and refregirator worked like a champ. I would never call professional again until I try fixing the problem myself.
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- Customer:
- John from Redmond, WA
- Parts Used:
- W10822278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Freezer was dripping water into refrigerator below
Removed the old timer from the housing. The replacement came with good instructions. I followed the instructions corresponding to the color wires in my unit. The first time it was installed, the fridge did not come on and the temperature rose after a couple hours. Looked at the part and realized the defrost cycle must have kicked in. Needed to slightly turn the gray slotted part to initiate the timer so it would stop the defrost and start the fridge. That did it! It must have advanced the timer so it could accumulate run time. Whole repair saved us $3000 in a new fridge.
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- Customer:
- Dana from Canyon Lake, TX
- Parts Used:
- W10822278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Freezer would periodically allow things to partially thaw out
First, I removed the two thermostat knobs, then the snap-on plastic cover. Then, I removed the 4 screws holding the housing for the timer, thermostats, etc., and dropped it down enough to remove the timer and the wiring harness going into it. Installing the new one was the same process, in reverse. Quite simple!
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