36348252897 Kenmore Refrigerator - Instructions

The most difficult part of the repair was the melting of the ice and preparation. I did change a single element heater for a dual element heater, which required a little manual flexing of the sub-frame, but it assembled with little issue. I was lucky, I did not have to splice the extended harness connection. Rerouting my existing gave sufficent length.
Not sure if the single elements were changed for dual, but it did have the same PN as the unit I replaced.

I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.

The refrigerator was no longer cooling and it was suggested by my father that it could be our defrost timer as he has owned many Hotpoint refrigerators in his lifetime and he said the defrost timer was always the problem he had with them when they were not cooling properly. I removed the cover and unplugged the defrost timer, ordered a new timer through this website and installed it by plugging it where the old timer was, replaced the cover and plugged the refrigerator back in. The refrigerator is now cooling again and just in time for Christmas.

the whole process was without a doubt the easiest transaction I have ever experienced----the customer service rep was awesome.....very, very quick shipping---the package arrived in 2 days....the part snapped in place in less than a minute----
couldnt have been more pleased--

quick and very easy to enstall

Remove 2 screws hold the slide rail on & replace the broken slide rail. Very simply repair. Also, thanks to PartSelect for excellent service. Even included a video of the repair in my email order.

Removed the slide by removing the two screws that held it; replaced the slide and that was it.

Two (2) screws...broken slide rail off - new slide rail on. I spent more time taking items out of the refrigerator and putting them back in than on the repair itself. Very easy.

I ordered the part, within two days we had received it. My husband put the part in and I really don't know what he used doing so. All I know is that the light works now and we don't have to use the flashlight. Thanks a lot.

Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.

I didn’t do the repair because I ordered two grommets. When they arrived, one of the packages was empty! Instead of just sending me another one, they refunded the part so I still need one. By the way, I was not refunded half the shipping either which was more than the part itself.

The side rails on the crisper drawers had broken, and I had them replaced in 15 minutes or less! Very easy. I had also bought the bearing slides because it said I would need them, 3 for each rail, but the new rails came with the bearing slides on them, so I will be returning them,

When the part first arrived I thought that I had ordered the wrong one. It was a dual element heater while the one in the freezer was a single. After reading the instructions it gave specific info on how to replace a single element with the dual. It was VERY easy to replace. i had manually defrosted the coils a couple of days before but they were already covered in frost. I know that I should have manually defrosted them again but I installed the new element anyway and it started working instantly (must have caught it on the 'on' cycle or when I repowered the fridge it started the 'on' cycle). The coils were defrosted within a few minutes. Amazing. Very easy to follow instructions.

First I pulled the door up to the top hinge and propped it up with phone books. Secondly I used a nutdriver with an 8mm attachment and removed the bottom hinge. Thirdly, I removed one screw from the bottom of the door with a socket and 8mm attachment and removed the broken cam riser. Being careful as to take note of how the cam was positioned. I then attached the new cam riser to the bottom of the door, attached the bottom hinge to the refrigerator, making sure the pieces (cam riser and plastic on bottom hinge) matched up and after everything was tight, removed the phone books. Remember to first remove the vent on the bottom of the refrigerator and it is much easier to maneuver the door if you empty the contents on the inside. Very easy, I am not very mechanically inclined and this is the first job that I finished in the amount of time as stated. Also, do not chance just the riser as both pieces will be worn. Hinge assembly comes with all you will need.

Took the drawer out, unscrewed 2 screws, replaced the part, put the drawer back in.