36348257896 Kenmore Refrigerator - Instructions

Removed cover in freezer over evaporator,unbolted element ,plugged ,and replaced, very simple. Should be first thing checked when theres a problem.

i unplugged the fridge, first i removed the racks, then unhooked the grounding clip. the i tool off two 1/4 nut screws holding the backplate. then i used my wifes hair dryer to thaw out the ice. after it thawed out i unscrewed the element bracket which is secured by two philips screw. after taking the screws off, its just unplug one end at a time and plug it to the new one to avoid confusion. then reverse install to put back together.

Had some knowledge of freezers and located Parts Select Web Site. Excellent advice and illustrations. Took four days to determine fault, locate part, order, receive and repair. Price was very reasonable and response was more than acceptable.

Good Job Parts Select.

1. Found Compressor and coils obstructed by
heavy dust: Cleaned
Re: No change

2. Check defrost timer for recycle. Good

3. Defrost freezer and initialize
Re:No Change

4. Check heater by setting timer for defrost:
Re: Not heating. Disassembled assembly and
found heater burned with open coil.

Located parts on web site exactly as depicted, Ordered part and Parts select did all the rest very responsively. Recieved the part in just over two business days. Fridge has been operating fine since.

Better than any service man.

I didn’t do the repair because I ordered two grommets. When they arrived, one of the packages was empty! Instead of just sending me another one, they refunded the part so I still need one. By the way, I was not refunded half the shipping either which was more than the part itself.

Parts select sugested checking the freezer side on the side by side if there was frost on the back panel. I took the back panel off on the freezer side inside the freezer. I found that the freezer coils were full of ice.Had to use a hair dryer to melt all the ice. The heater element was bad on the bottom of the freezer. I ordered a new defrost element an installed in 40 minutes and is running fine.You can still use the refrigerator until the new part comes in if you melt off the coils.It will last about 2 weeks.

Removed panel, then removed single coil unit and replaced it with double coil unit that was sent to me. Refrigerator now working fine.

The side rails on the crisper drawers had broken, and I had them replaced in 15 minutes or less! Very easy. I had also bought the bearing slides because it said I would need them, 3 for each rail, but the new rails came with the bearing slides on them, so I will be returning them,

It took me longer to remove all the shelving than it did to replace the part, at first I had a small short, [a bare wire was open, cut off too much casing,] thought it was faulty, but I cut back on the wire, wire caped it, then taped it with electrical tape, reinstalled, workes just fine now, at temp #6on dial. should have paid " MORE ATTENTION TO STEVE". I would highly recommend [ PARTS SELECT] TO ANYONE WHO NEEDS A PART, IF you pay attention to the video, you will find it not too difficult to repair.
Mr. PAUL KLUGH [KLU] THANK you PARTS SELECT. PS THEY would have replaced the part if need be.

It seems my refrigerator was old enough [1987] that the spacing on the holes for the bracket were different than the part that is currently sold. The holes on the new bracket were 30 mm apart on center, but on the old bracket they were 20 mm apart on center.

Clamped the old and new brackets together in a vise to use the old bracket for spacing and drilled a new hole through the 4mm of steel.

After which it was a snap installing the new hinge assembly.

Considering that I am a woman who knows nothing about repairing or let alone anything about refridgerator parts etc.... It was very easy.

First I went on line to see if I could even figure out what may be the problem with my refridgerator. After hearing similar stories on this site I thought I would try to order a new heating element since it wasn't that expensive and hopefully save me lots in $$$ have a repair man come out.
I removed the shelves in the freezer portion and then removed the back panel. I had to wait for the freezer to defrost, then I removed the burned out heating element which is about 10 inches long and replaced it with a new one.
It was so simple and probably would have taken less time if I had the freezer already defrosted.
Now the refrigerator is working like new and I fixed it all by myself without the help of my husband!!!!

This fridge had this same problem 4 other times, each time about 1 yr apart. Being as I considered myself ''mechanically challenged'' my wife always contacted her favorite appliance repair man. However, he was unavailable, so wife was gearing up to go ahead, bite the bullet, and buy a new fridge. We really didn't want another bill to worry with so she suggested I try the repair myself. She'd watched the repairman do it the last couple of times and ensured me it would be ''a piece of cake'' plus save us some bucks and put off an added expense at least a little longer. Ordering the part from this site was simple. The fridge did have the old 1 bulb element and the new one was the 2 bulb element so I was afraid I'd have to do some splicing, but lucked out and the wire was easily redirected and reached without any stress or problems to plug into the new part. She watched the install video and was able to talk me through it without any problems. We saved at least $125 install bill, plus put off making a big item purchase a while longer. I hope the new 2 element defroster does a better job and we might just get 10 more years out of 'old faithful'!

Followed the video describing the repain and the written directions. The Video is excellent and made the job easy to follow

Separately (from a different site) purchased new compressor fan and motor. I purchased the grommets here because the other site listed the grommets as temporarily out of stock. I did watch one of the videos on PartSelect about the grommet replacement. Repair was pretty simple, biggest challenge was getting to the screw on the far side of the motor. Removed the two screws holding the fan motor into place. Removed motor and blade. Reinstalled with new fan blade, new grommet and new motor.

Unplugged the refrigerator then used the cordless drill to remove the 6 screws on the access panel on the back of the fridge to be able to get to the fan. Was able to pull the fan off by hand and push the new fan on by hand. Plugged the refrigerator by in and watched the fan run for a few minutes then replaced the access panel. Really quick and easy repair.

The repair itself is super easy. The heater harness comes with instructions that is easy to follow. The only issue I encountered is that my refrigerator had 1 heating element and you will get one with 2 heating elements. Because of this, the new connectors are on 1 side. Since my old heater had 1 connector on each end, 1 wire is too short if you route both wires the same way as before. The kit comes with an extra wire and directs you to splice the short wire and attach the extra wire with the included connector. I figured a refrigerator with a spliced wire is not a good combination so I rerouted the short wire to the other side along with the other wire. This allowed me to connect both wires without using the extra wire.