36348257896 Kenmore Refrigerator - Instructions

The most difficult part of the repair was the melting of the ice and preparation. I did change a single element heater for a dual element heater, which required a little manual flexing of the sub-frame, but it assembled with little issue. I was lucky, I did not have to splice the extended harness connection. Rerouting my existing gave sufficent length.
Not sure if the single elements were changed for dual, but it did have the same PN as the unit I replaced.

This is such an easy fix!
1-Unplugging the fridge and emptyi it. Remove all shelves.
2-remove the 2 screws at the top of the back panel with a 1/4 inch nutdriver. You'll have to tilt ithis panel forward and sideways to get it out.
3- DO NOT CHIP AT THR ICE COVERING THE COOLING COILS? Replace one shelf and rest a hair dryer on low heat on the shelf.. Plug the drain hole at the bottom with a rag so all the melted ice water doesn't flood the floor under the fridge. Soak up the water with a rag and bucket- this should take 20-30 minutes.
4-Remove the red and blue power cables from the element. Only 2 philips head screws hold the defrosting element in place. Once it's out you can tell it's burned out because it looks black like a burned out lightbulb.
4-Plug in the red and blue power cables to the new unit. You will need to reroute the blue power cable because the new unit has both power connections on the same end.
5-Replace the cover panel by sliding it in at an angle and replace the 1/4 inch screws.
6-Replace the shelves and plug in the fridge.
That's it!

I removed the top hinge by removing three screws, I then lifted the door off the bottem hinge and set it aside. I then removed the two screws holding the bottom hinge,removed it and installed the new part. I removed the broken part from the door by removing one screw-installed the new part and set the door in place and reinstalled the top hinge. The door is now properly aligned and working like new. I spent as much time writing this as I did on the repair

1) The large drawer is first removed from the guide that remained on the side wall.

2) Removal of the light shield from the rear of the glass shelf to facilitate glass shelf removal by lifting the rear edge of the glass and remove it.

3) Unscrew two phillips head screws holding the remaining pieces of the plastic guide to the interior side panel of the fridge.

4) Examine the replacement guide and insure that the nylon guide and stop parts are clicked into place. If unsure, look at the guide on the other side to ensure that both are present and completely seated before installation of the replacement guide. (These usually fall out of the guide during shipping and should be in the bag with the guide!)

5) Once the guide is outfitted with the nylon guides, secure the new guide with the two phillips screws and DO NOT over tighten, remember you are dealing with plastic guide and steel screws going into a steel cabinet.

6) Re-install the glass shelf, followed by the light shield and finally the large drawer which should slide out smoothly to the stop and back closed without any drag.

7) A successful installation usually includes giving the drawer and glass shelf a good cleaning that probably could be done to the entire fridge side of the unit.

After easily finding the lower hinge here through Google, I paid about $30 w/shipping and had the part in 2 days. My Hotpoint fridge was made in 1987, but it still runs well...why not fix the door?

Part repair couldn't be easier. No instructions needed...just empty the fridge door of food, remove top hinge, replace bottom hinge and plastic bushing, and reverse order to button everything up.

PartSelect.com did a great job supplying a high-quality replacement hinge for my old fridge, and it's got a new lease on life now!

Removed shelves and light bulb cover. Then removed the two screws that hold the back wall of freezer compartment in place and removed cover. Thawed ice jam with hair dryer. Removed the two screws holding heating element in place and pulled element out far enough to disconnect the two wires. Reconnected wires to new element and put everything back together.
Installation instructions which came with new part were accurate and very easy to understand.
It took about 30 minutes total.

I had done this repair almost exactly 2 years ago. I also read in this forum about a guy who said he had to do it every 2 years... bad part design.

However, GE has replaced the original single element with a dual element, and that is what PartSelect sent me. I had to splice one wire, but the instructions were clear and it went like a breeze. Oh, and the part arrived less than 3 days after I ordered it with standard shipping. Way to go, guys! Thanks!

I followed the easy instructions included with the replacement part I ordered. I removed the back of the freezer, unpluged the broken heater and replace with the new heater. The heater just plugged in, very very simple. I put the back panel bach on with the two screws and it perfectly. Not back for a girl!

Fortunately while my refirgerator was still under warrant I had this same problem and watched the repairman fix it. To confrm my suspicions I cleaned out the freezer compartment, removed the back panel (2 screws), and used a hair dryer to defrost it. I suggest plugging the drain hole or laying a towel in the bottom of the compartment to catch the run off or your drain pan could over low. Once defrosted I was able to verify that the element on the defrost heater was burnt. Since it was Sunday I re-assembled and cranked it back up until I could get the part. I did a goggle search on Monday, found the part instantly using only the model number from the refrigerator at PartsSelect.com. The part arrived Wednesday as promised, I repeated the process from Sunday, removed the defective part (2 screws & 2 plug in type wire connections) and she works like a charm now. I do think the manufacture of the part should consider a new design since this is the second one my unit has needed in less than 5 years. At only $27.50 ea. I should have purchased a spare to have for the next time!

Ordered part came in 3 days. Removed plug and rear cover. Pulled off old fan . Installed new fan by pushing it on to shaft. Plugged unit back in to check operation, installed rear cover. Done. Part fit perfect. Thanks to this site you folks are great !

The most difficult thing was finding the actual part. Most websites did not have the part and many said it was not available any more! PartSelect found the part.....it took awhile, but they had it and told me how to order it. It fit perfect. All I had to do was line up each end and push the part into the hole. It was very easy!

1- youtubed the potential diagnoses, 2- resourced and ordered parts, 3- removed old socket, installed new one :-)... My fridge is an older fridge and could've used a screwdriver for eyeglasses. Plug and play easy... YAY!

So our food was not staying frozen or cold so as usual i was thinking huge bill. I deceided to take a look for myself not knowing anything about a freezer. After removing all the food I noticed ice on the back part of the fridge so I just started to remove the back panel and as soon as I did that I heard the fan breath a sigh of relief. So I defrosted the block of ice and put it back together.

a few days later same thing. So on to the trusty Internet. I found partselect and helped me discover the problem of a faulty defrost heater ( who would think a heater in a fridge) Anyway I ordered the part and it was at my door in 2 DAYS!!

Thanks to PartSelect for saving me a ton of money and time. Great site! and company!

I cleaned out the door and removed the top hinge. Lifted the door and layed it on the floor. Removed bottom hinge from refridgerator installed new hinge. Replaced plastic stop on door. Used broke hinge to align it and tighten. Lifted door onto new hinge and installed top hinge. Instead of buying $35 dollar hinge buy 2 plastic stops. You'll have to drill out a rivet on bottom hinge but it will save over $30.00.

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires.Threw away the old defroster. Put the new one in. I had to reroute the blue wire over to the right hand side and plugged it in.Put the back on. put the shelves in and I was done! We had this done just about 3 years ago and it cost us about $175. The cost of this repair was only $38.05 with shipping and all! What a great deal! Thanks so much PartSelect!