36358272891 Kenmore Refrigerator - Instructions

I didn’t do the repair because I ordered two grommets. When they arrived, one of the packages was empty! Instead of just sending me another one, they refunded the part so I still need one. By the way, I was not refunded half the shipping either which was more than the part itself.

At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.

Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together

the previous left behind a side by side, everything worked however the auger in the ice bucket was a little rusty. I wish that I could say it was all me but the truth of the matter was the videos on file.

They were nicely done and easy to follow as I took the unit apart and replaced the auger in about 30 minutes. Thanks for all your help in part look up.

Researched on internet/you tube; ordered part, and did the repair. Easy to do and saved the cost of a service call.

I aligned the back of the controller with the slot in the icebox and it popped right back on. No more frozen vegetables.

removed the bulb from the package unscrewed the old bulb & screwed in the new bulb.

Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00

First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .

I placed books under the door until I had enough to hold the door up about 1/2 inch higher then when it is closed. The books and the magnetic gasket will hold the door, JUST DON'T TRY TO OPEN IT TILL YOU'RE THROUGH. That's about how high the cams lift the door when opened. I removed the two screws holding the door stop. Then removed the two screws holding the lower hinge pin.

It takes two of the cams

and the bottom one is riveted to the hinge. I used a grinder to grind the rivet so I could tap the pin out holding the cam. Put the new cam on and put the pin back in. I didn't put a new rivet, just gravity should hold it. I put the second cam on the hinge pin and one of the screws on the door stop holds it in place after you slide the hinge pin back into the door and replace the screws in the bracket then the door stop.
Make sure your lower door gasket didn't get damaged while the cams weren't working because the door wasn't being lifted up when opened.

Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.

There are Great videos on YouTube!!! Turned off power,Removed trim ring, Pushed a philips head screwdriver in one of the holes underneath the electrical panel with the selector push buttons. This releases the electrical panel. There are Three wire sets with plugs. I removed the plugs and took the electrical panel out. Removed four Phillips head screws and pulled out the big paddle switch. This then exposes the flapper. Replaced flapper with new one and reassembled everything. When I had everything apart, I cleaned with window cleaner. It was pretty moldy from the water leaking. Turned power back on and tested everything to make sure I didn't mess anything up. Works great

Remove the one screw holding the unit in place, unplug it, slide in the replacement, plug and screw it in.

1. Put all perishable food into ice chest. Empty door shelves.
2. Remove top hinge cover with Philips screwdriver.
3. Supporting door, remove top hinge attached by two hex screws.
4. Lift door off bottom hinge.
5. On bottom of door, unscrew the hex screw holding the broken plastic cam.
6. Loosen the second hex screw enough to free the broken cam.
7. Replace the cam and tighten the hex screws making sure the opening of the cam lines up with the hole under the door.
8. Snap off plastic grill at the bottom of the refrigerator.
9. Remove bottom of the two hex screws holding the bottom hinge tot eh refrigerator body.
10. Loosen the second screw enought to rotate the hinge upsidedown. Tighten the screw again.
11. Now the rivet bottom is exposed so as to facilitate drilling it out to remove the broken cam.
12. Loosen the hex screw again and turn it back rightside up. Reinstall the bottom screw and tighten both of them.
13. Using an appropriate size bolt, lockwasher and nut, install other new cam.
14. Reinstall door reversing steps 1 to 4.
15. Don't forget to return the food to the 'fridge, by the way!

took top bracket off--then removed door--took
bottom bracket off bottom of door and replaced
door closing cam and reasembled---a piece of
cake