25331424102 Kenmore Refrigerator - Instructions

My unit was not defrosting. Defrost heater was not functioning. Defrost heater tested good with a meter. Thermostat (cold) tested bad with a meter. Defrost timer was working properly. I replaced the thermostat but I had to buy red crimp connectors because the blue ones that came with the thermostat are designed for wire bigger than 18 AWG wire. The thermostat leads as well as the wire in my unit were 18 AWG. The crimp was not tight enough for my liking with the blue butt connectors. I also purchased smaller heat shrink tubing. After replacement, the defrost heater started working. I could see it glowing. Unfortunately immediately after getting the heater working the contacts in the defrost timer arced and stuck together thus preventing the timer from exiting defrost mode. The heater went off at this point indicating that the thermostat was now working. I then purchased and replaced the defrost timer and now the fridge is functioning properly. I noticed both replacement parts, even though I looked up my fridge model, were different part numbers than the originals. I'm guessing the new parts are improved? I also noticed the timer was an 8/30 rather than a 10/30 like the original. The fridge is working better than when it was new so evidently defrosting every 8 as opposed to every 10 hours is better for my unit.

Long story short:

Buy the correct crimp/butt connectors before beginning replacement of the thermostat and proactively replace the defrost timer since it is rather inexpensive.

I followed the instructions in the video associated with the part that I ordered. The video was perfect and described everything I needed to do clearly. Repair is 100% successful!

just followed the instructions from part select website - everyone is a repair man with the easy to follow and attention to detail the videos provided - time will tell I replaced the defrost timer and thermostat at the same time - the refrigerated was running a lot and the freezer was icing up on the back right of the freezer compartment mostly - " it has been doing this since the day we bought it from sears - we had a repair man over more than once but still had the same problem and had to max out the controls to keep things close to were they were suppose to be temperature wise. we also purchased a few extended warranties The freezer was running around 15 degrees and running all the time. The heating element checked out at 35 ohms so it must be ok. Will let you know in a few days. One serviceman even tried to say it was frosting up because we didn't have ac lol

remove food, then the shelf, then use a hot air gun to defrost and loosen the back panel, then remove the panel, then defrost the coil and thermostat area. using wire tools, replaced the defrost thermostat,and re-assembled freezwr and test

I hesitate to say anything since I did exactly what their video told me to do, and it fixed the problem. Couldn't be happier. Was positive I was looking at 1000$ for a new fridge. Love being able to fix it by installing 15$ part myself. Thanks guys.

Unplug the refrigerator. Removed the right hand top shelf. Used a 1/4" nutdriver to remove rear center mounting screw for Control Housing. Used Phillips screwdriver to remove two mounting screws for timer. Unplug cable from timer and plug it into the new timer. Install the new timer and re-install the Control Housing. Plug in the refrigerator and adjust the timer to start the unit. This was a snap with the diagnostic provided by Part Select. At first I thought it was the fan rubbing but when I removed the cover (two screws) it was obvious that wasn't the problem. The diagnostic hinted that it was either the timer or the motor capacitor making the noise. Because the noise continued after turning OFF the control, I thought it was the timer...I was right.

Ordered the new part-Unplugged the refrigerator - took off the cover over the defective timer - put in the new part put the cover back on - plugged the refrigerator back in - so far, so good!~

I watched the videos (they really help) and followed the steps. Everything went smooth with no surprises

jump thermostat,fan and compressor came on, ordered thermo from this excllent parts supplier, part came in 4 days later, it was exact replacement, works exactly right!

I check why not defrost, y test element and tha problem is defrost timer, i ordered and change, that is it. Your intructions that is very nice.Thanks Ben

I watched the step-by-step installation video and followed the instructions therein.

first I replaced the timer control hoping thats the problem,unfortunately situation the same ice build up on the freezer.so I replaced the defrost thermostat.right now I'll still observing the condition if still the same.may be in couple days.so far its good.and to replace the parts is not difficult and easy.

I literally just watched the video while I was repairing it at home. This is coming from a very girly girl who was desperate because she did not want to spend money on a new fridge while risking everything to fix it. If I can fix it...anybody can do it! I didn't even use the fancy melting machine, I used regular old wire tape and it is as good as new!

My husband watched the video on your website and found it very easy to do the repair. The repair company that diagnosed the problem wanted $210 to do it. The part I ordered was under $20, and after he installed it the refrigerator has been working great. We would highly recommend your site to anyone who needs to fix anything!

bottom left cornerof fridge defrost timer replaced two bolts and a wire