10661962100 Kenmore Refrigerator - Instructions

My husband is an appliance man and he did the work.

In my case the defrost thermostat was not the problem. Not worth going through the hassle of checking the thermostat as I would have had to cut it out and test it in another freezer (while the food that was in the freezer was being stored elsewhere). I just ended up buying it and replacing it. So, like I said the defrost thermostat was NOT the issue. I ended up getting a drain tube heater strap, and have been keeping my eye on the fridge. It hasn't been long enough to say the strap fixed the problem, but all indications are pointing to that being the case.

I watched the video that was included with my on line order, it was helpful, although different model shown . I would say it was not difficult to install, the enclosed instructions were a bit confusing.

First let me say that the instructional video on your website for this repair was very informative. My son and I watched that before we began the repair. We unplugged the unit first. After removing the back cover, he unplugged the old fan's electrical connection, and then proceeded to remove the fan and bracket from the unit. We then removed the old fan from the bracket, installed the new one and then he reinstalled the new fan and bracket back into the unit. He used the included electric adaptor cable to complete the electrical connection, plugged in the refrigerator briefly to confirm all was well (it was), then replaced the back cover and we were done.

The rail just snapped into place with a light pressure. I worried it would require manipulation or heavy pressure and I would break the end while installing it.

I followed the directions and it worked.

Removed the cardboard baking on back. Unplugged the fan. Used 1/4 socket and removed the 3 nuts. Removed the fan. It is tight quarters. Take your time and the job will go fast.

After watching videos how to replace went very easy.removed ice maker cut wires replaced switch put back together now working ok so far.

Followed the video instructions.

Grat help on the phone. We saw repair on YouTube. my wife and I worked it together. It was child's play!! It went beautifully. we were able to "chill out" with ice aplenty!!Thanks...eric

I replaced the cracked crisper drawers with the new ones just by sliding them in the bottom of the refrigerator. This did not solve the problem because one of the drawers was smaller than the other one and left a big space. When I ordered the Crisper Drawers I looked at the part diagram and it looked to me that the drawers were two different sizes and thats what I ordered. I now need to order another large drawer to finish the repair.

The bent hinge caused a bad seal which let in air into the freezer, so there was a ton of frost build up. I ordered the parts, and they came in 2 days! I figured what tools I needed, got my wife to help hold things, and in 20 minutes it was like new.

****Make are you order Capacitor & Starter relay too (we ordered separtely so had to pay shipping twice)**** Super easy just open access panel on back near compressor and remove retention clip with fingers, remove & replace both capacitor & starter, put clip and access panel back on, plug in and allow 8 hours to cool! Works like new again! Hope it goes another 10 years

Took out the old, cracked, crisper unit and removed the white trim piece on the handle so that we could re-use it on the new crisper unit (which, in spite of the $90+ price tag did not come with new trim). The whole thing took 3 minutes to do.

install ice maker 2 screws wire harness pluged in done