25363873304 Kenmore Refrigerator - Instructions

First I watched the video that provided - extremely helpful - thank you- when the part arrived I removed the drawer and shelf - unscrewed the screw- pushed the slide catches to one side and removed - then I screwed new slide on - pushed to lock in the catches and DONE! That simple - EASY PEESEY!! THANKS SO MUCH FOR VIDEO AND SUPER FAST NEXT DAY SERVICE - AMAZING HOW FAST!! WILL USE ANYTIME I NEED PART AND HIGHLY RECOMMEND YOUR SITE! TIME- 5 MINUTES TOPS!

I initially replaced the defrost timer, and later replaced it and the defrost thermostat. The defrost thermostat was the faulty component

I watched the instructional video and did what it said.

The parts were easily replaceable. No special instructions needed. Just identify and remove and replace. I didn't know which specific part needed to be replaced (both reported to fix my problem) but neither part was very expensive so I replaced both. No special tools needed. 1/4" nutdriver and phillips head screwdriver. Repair took about 30 minutes. I did have to make an adjustment on the defrost timer (a small dial on the unit) I just set it how the old part was set. I immediately knew it was going to work when I plugged the refrigerator back in and the fan motor inside the freezer kicked on. Easy peesy...

Lower part of handle didn’t snap in place. Inner white piece I screwed on the door. I thought it would snap in Maybe other part was missing.

Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.

Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.

I followed your video instructions, is very important to have this information.

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.

replaced broken one

There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.

Just slid it in. Fit perfectly. Called the Help Line just to double check that the pan would fit and they assured me it would. Pan cost $20 less than through the Sears site because of lower price, lower shipping and no taxes. Oh, and the pan came in just two days. Very happy.

Hah! It took 1 minute to open the package and 10 seconds to install. The shipping response was incredibly fast. Great Service!

removed freezer door and installed the new one. This was a pretty easy thing to do, although putting the old handle on the new door was a challenge. No knowing that there is a plastic piece holding the top of the handle i broke the that piece and had to order another one. Mean while the freezer was making alot of frost inside, so that had to be cleaned after the new part came.

Replaced it with one like the lower freezer door bin. Very easy, just snapped into place.

The part fit perfectly. I simply placed the ends on the holes on the side wall inside the refrigerator, and the other end of the shelf slipped right into the matching holes on the other side. That easy!